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Embassy Suites by Hilton Mandalay Beach Resort

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Traveller (796)
Room & Suite (614)
Pool & Beach (174)
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Overview
  • Excellent40%
  • Very good26%
  • Average15%
  • Poor11%
  • Terrible8%
Travellers talk about
“ocean front”(93 reviews)
“beautiful resort”(32 reviews)
Wifi
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Mandalay Beach Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Mandalay Beach Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,294)
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2,237 results
Traveller rating
847
594
349
248
199
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LanguageEnglish
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847
594
349
248
199
Show reviews that mention
All reviewsocean frontan ocean view roombeautiful resorthappy hourfree drinksmandalay beachparking garagebeach accessevening receptiongreat beachthe managersfull bathroomswet barfamily vacationsand dunesfirst flooromelet
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1 - 5 of 2,237 reviews
Reviewed 3 days ago

Wow. We have stayed in lots of hotels in lots of countries. Our experience here was just about the worst ever. The "gentleman" checking us in was curt and didn't share information (i.e., wifi for Hilton Honors members; free happy hour; check-in treat bag for...More

Thank Laurie K
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 2 days ago

Hi Laurie K, Thank you for your feedback following your recent stay. I am very sad to read about the issues you experienced. This is not typical of our hotel and staff, and we thrive to provide the Hilton Values that our guests deserve. I...More

Hotel's Favourite
Reviewed 3 December 2017

If you are looking for the feel of a beach in Hawaii this is the place. Think of the time you wasted sitting on the plane last trip. Great happy hour and breakfast. Only a short drive from Los Angeles but a world away. I...More

2  Thank davekcpa1
Response from TiffanySDavis, General Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 3 December 2017

Thank you for such a great review. Like you many of our guests enjoy the properties location only steps away from the beach, along with the daily complimentary mangers reception and breakfast. We look forward to your next "staycation" with us in the very near...More

Reviewed 4 days ago

First the good: The location is amazing with a large, beautiful beach just steps away. Additionally, the grounds/landscaping, pool, and hot tub were really nice. The night manager (don't remember his name) was very helpful and accommodating to a request for a room move. Now...More

2  Thank Bradley/Lauren C
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 3 days ago

Hi Bradley/Lauren C, Thank you for your feedback regarding your recent stay. We strive to provide the high standards and values of Hilton, and I am very sorry we fell short on this occasion. I would love the opportunity to welcome you back, as I...More

Reviewed 4 days ago

Service was not good and friendly. Rooms were somewhat dirty. They were not cleaned the following day. Someone came into our room thru the window. Requested towels thr next day because they were not replaced, they said they will get to us when they can....More

Review collected in partnership with Embassy Suites Hotels
1  Thank Fawad A
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 3 days ago

Thank you for providing feedback following your recent stay. I am very sorry that we fell short of our goal to provide exceptional service and a perfect experience. I do hope this will not deter you from choosing to stay with us again in the...More

Reviewed 4 days ago

Free full breakfast, free happy hour from 5:30-7:30, beach front property, very family friendly, and all rooms are suites. This hotel is great if you have kids and want to have a luxury vacation at a fair price. If you are a couple looking to...More

Review collected in partnership with Embassy Suites Hotels
Thank KrissyG788
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 3 days ago

We hope you are having a great day! Considering the wonderful feedback provided via TripAdvisor, I feel the only appropriate response is a great Thank You! I'm so very glad you enjoyed your time and felt inclined to share your kind regards with us. We...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$195 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Oxnard
#4 Family Hotel in Oxnard
#5 Business Hotel in Oxnard
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$195 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Oxnard
#4 Family Hotel in Oxnard
#5 Business Hotel in Oxnard
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (796)
Room & Suite (614)
Pool & Beach (174)
Dining (74)
Amenities (130)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Questions & Answers
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Carrie R
18 March 2018|
AnswerShow all 2 answers
Response from Noemi L | Reviewed this property |
The desk will let you borrow tennis and basketball equip no charge
0
Votes
Maremski
8 January 2018|
AnswerShow all 5 answers
Response from TravelingAnnK | Reviewed this property |
I would think the higher floors would have a better view. You might ask the Hotel for a room on the upper floors.
2
Votes
Jerry201106
7 December 2017|
AnswerShow all 2 answers
Response from davekcpa1 | Reviewed this property |
I drove in from SLO. Sorry, I can't help. You could call the Resort
0
Votes
Room Tips
"Ocean view would be all I would consider. Many rooms look right on to walkways."
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"First floor rooms are noisy, dark, and have low ceilings! AVOID!"
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"don't let them put you in building 2 with odd numbered room unless you like dumpsters"
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"Building 9 is close to everthing, parking, breakfast area, happy hour and pool! Ask for first floor if you..."
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