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06/08/2017 07/08/2017
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Service was horrible. It took hours for staff to fix key pad sensor, bring us blankets and sheets, bedroom had a t-shirt full of throw-up from the previous stay. Broken desk. Phone was found on the floor and when I used it something was broken...More
Review collected in partnership with Embassy Suites Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
This place will always hold a special place in our hearts as the spot where we got married. With that said, I'll try not to go through this with rose-colored glasses and be objective.
Check-in:
As part of our arrangement with ESMB, we got two...More
Thank broncoal06
Response from ESMandalayBeach, Guest Services at Embassy Suites by Hilton Mandalay Beach ResortResponded 28 May 2017
Thank you for the positive review and the kind words. Our staff do their personal best to go above and beyond for our valued guests each day. We are pleased to know that we left a positive impression with you, and we look forward to...More
We are in our last of three nights at the hotel. It was great. Right on the beach, low key, good enough rooms and free breakfast and snacks/drinks from 5:30-7:30. The pool is heated. I read some of the reviews before I came and some...More
Cons: As mention check in was not the best part of our stay, arrived after 4 pm waited in line or approximately 30 mins to find out room was not ready. However was given a upgrade , front desk took my cell# and indicated that...More
LONG STORY SHORT: Save yourself the extra time and pick a different hotel. Customer Service is not up to standards with the appearance of the hotel.
THE WHOLE STORY: I recently stayed at the Embassy Suites by Hilton Mandalay Beach Resort. During my stay, I...More
US$219 - US$449 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#4 Romantic Hotel in Oxnard
#4 Family Hotel in Oxnard
#5 Business Hotel in Oxnard
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
249
Reservation Options
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