This place is okay but is really worn out. The facade looks dingy and there are big chips in the porcelain of the tub. My friend didn't like the way the room smelled. We both thought that the online photos were misleading. We were on the second floor - I imagine that the views from the third and fourth floors are fabulous. It was safe and clean so if you want proximity to Lovers Point and downtown Pacific Grove, this place is good for that.
The hotel was not at all what we head expected the rooms are small and dated furniture, the cofee machine was so small and there is only enought to make a couple of cups. For the price we paid you would expect better rooms. It is not very ADA friendly, in order for you to get to the room you would hve to go all of the way to the end of the complex. They had one elevator which was located in the middle , the stairs were at the frontby check in. Had to complain to the front desk about the room needed cleaning was told we had to put out the SIGN for servie? We would not stay there again when we go up North
For what you pay to stay here - I would rate it 5 Stars. Nope it’s not a luxury resort, but your also not paying for one. Location is superb. Front desk staff and hotel staff exceptional. It’s older but very well maintained and very clean. It’s getting a fresh coat of paint at this time. Can’t wait to visit again. You simply can’t beat it’s prime location, ease of parking and friendly staff for what you pay to stay here.
Prior to coming I contacted the hotel about the rooms but they didn’t respond which should’ve been a sign as on arrival the reception was closed until 830pm! I appreciate there are always circumstances beyond their control but not to contact me wasn’t good as we had all of our valuables in the car for several hours. Also despite booking the hotel for breakfast it stated on piece of handwritten paper in the door that there was no breakfast being served. The room itself was ok but basic. The icing on the cake was that road construction teams were working directly on the main road before 7am. It’s now 730 and it sounds like a building site. Again this could’ve been passed on & i’d have booked elsewhere You get what you pay for but a basic level of communication costs nothing.
really simple, updated small room, comfy clean bed. perfect for the night for a family of 4. has microwave, steps from beach. cute arrangement of room, wifi access, 3rd floor gives great views! Very inexpensive.
I always enjoy staying at this Hotel!! Beautiful Location!!!! Friendly, Helpful staff!!!! The rooms have all of the amenities!! and are decorated nicely and the beds are Really comfortable!! !I stayed on the 3rd floor and had the most beautiful unobstructed views of the bay!!!! The price for this time of year is reasonable!! compared to other hotels in the area that have much less to offer.. I will certainly stay here again and again!!
Great location and wonderful view from the room, but I won’t be going out of my way to stay here again. Went to check in and and the lady just kept repeating -no toilets for you to use, I wanted to check in! Eventually she got it that I was checking in. But the young lad who was there during the evening, could tell he didn’t want to be there, and my goodness the attitude i recieved because I interrupted him while he was playing music. There was no hotel parking left, and really no assistance of advising us where we can park. Just absolute crap service. Maybe hire people who want to work. Customer service needs to be better Room very basic but clean.
Staff was friendly, but great things ended there. NO A/C at all. Room was very hot inside, which made it difficult to sleep. I opened the windows, hoping to cool it off, but the kids and I were getting overwhelmed with marijuana smells from balcony. No breakfast (due to covid, of course). Very few spots to park for vehicles over 6’. Most parking garages fit up to 6’7” or 6’8”, but not this one. They should require cars to park in garage to give trucks parking in the 12 other spots. Walls were paper thin. Above occupants were very noisy and they were easily heard until after midnight. We also received phone call at 6:30 am to see if we would need housekeeping on that day. We were trying to sleep in. That is the main thing that prompted the review. There was a tower fan in the room that barely worked. When it did work, it was too noisy to sleep with it on. If it was consistent noise, I could sleep. This was a roar that wasn’t consistent. It would roar every few minutes, just often enough to wake you up. After the second night, we really just wanted to leave. We ended up staying a third and left early the next morning. I would find another location if I had to do again…
Even recognizing the Corona Virus crap this was a disappointing stay. We paid for extra for a "balcony" room. The slider doors were oof the track and corroded. My wife couldn't even open the door. Informed the desk 4 times over 2 day stay.. Never corrected. Hair Dryer didn't work, no closet door.
Room was clean. Standard room. Good view. But, need this special mention: Chuck Gorrello. It is always heart warming to be treated by a complete stranger as if we really matter. As if, we are the only guests in their property. Highly recommend this lodging for the good people behind their counter.