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Homewood Suites by Hilton Palm Desert

873 reviews
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Traveller (112)
Room & Suite (243)
Pool & Beach (19)
Overview
  • Excellent54%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Palm Desert
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (873)Write a Review
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All reviewsfree dinnerbreakfast and dinnerfull size fridgebeer and winesmall kitchenseparate bedroomevening receptionpalm springsbusiness centercomplimentary breakfastfresh fruitla quintawould definitely stay here againputting greenhome away from homecoachella valleyliving area
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11 - 15 of 853 reviews
Reviewed 17 January 2018

Great stay and simple process to check in and out; convenient for our schedule.; Amenities were clean and the staff helpful in answering questions and looking for things for us. Received water bottles when we needed them as well which helped as we were staying...More

Review collected in partnership with Homewood Suites by Hilton
Thank Elmer H
Response from Wendy R, General Manager at Homewood Suites by Hilton Palm DesertResponded 4 weeks ago

Dear Elmer H, Thank you so very much for staying us. We sincerely appreciate your business. We are happy that you enjoyed our amenities but especially happy that you found our team helpful. Come back and visit us again soon. Warmest regards, Wendy & Team

Reviewed 17 January 2018

We like Hilton and generally have no complaints, but below lists a few we encountered this trip: -No blankets for one of the beds provided after several requests/attempts to go get one. -Caffinated coffee was unavailable in rooms for both nights and in lobby and...More

Review collected in partnership with Homewood Suites by Hilton
Thank soccerfool_83
Response from Joshua G, General Manager at Homewood Suites by Hilton Palm DesertResponded 5 weeks ago

Dear soccerfool_83, We are sincerely sorry for the challenges you experienced during your time with us. We are experiencing a complete renovation and we understand your concerns. We really do genuinely care and value you as a Hilton Honors member and hope in the future...More

Reviewed 10 January 2018

Just not a great experience Room dirty Not good customer service Manager was rude and obnoxious Hot water heater screwed up for the whole hotel and maintenance tried to tell me it was because the water had to travel up 3 floors Yea right!!! 2nd...More

Review collected in partnership with Homewood Suites by Hilton
Thank D62HCnobody
Response from Joshua G, General Manager at Homewood Suites by Hilton Palm DesertResponded 5 weeks ago

Dear D62HCnobody, We are sincerely sorry for the challenges you experienced during your time with us. We are experiencing a complete renovation and we understand your concerns. We really do genuinely care and value you as a Hilton Honors member and hope in the future...More

Reviewed 9 January 2018

We just stayed at this hotel for 4 nights while house hunting in the desert and it's your typical Homewood Suites but.....we were never told there was major construction going on when we booked and I feel the hotel should have let us know. The...More

Thank HannahRome
Response from Joshua G, General Manager at Homewood Suites by Hilton Palm DesertResponded 5 weeks ago

Dear HannahRome, We are sincerely sorry for the challenges you experienced during your time with us. We are experiencing a complete renovation and we understand your concerns. We really do genuinely care and value you as a Hilton Honors member and hope in the future...More

Reviewed 6 January 2018 via mobile

First, we are Hilton gold. We like their properties. Second, the good. Property is being renovated. Food service staff were great. Third, the bad. Our keys kept malfunctioning. Every time, we’d trudge down to the desk. “Did you have your key by your phone??” “NO”....More

1  Thank Jeffcornwall
Response from Joshua G, General Manager at Homewood Suites by Hilton Palm DesertResponded 5 weeks ago

Dear Jeffcornwall, We are sincerely sorry for the challenges you experienced during your time with us. We are experiencing a complete renovation and we understand your concerns. We really do genuinely care and value you as a Hilton Honors member and hope in the future...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$146 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (243)
Pool & Beach (19)
Dining (3)
Amenities (23)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Wendy V
16 November 2017|
AnswerShow all 2 answers
Response from Joshua G | Property representative |
Hello and thank you for considering staying with us. We have finished the 3rd floor and now are still in renovation on the 2nd floor. We will move into renovating our 1st floor in December and be completed by the end of the... More
2
Votes
Wendy V
25 September 2017|
AnswerShow all 6 answers
Response from mkemows | Reviewed this property |
Howdy! There are no balconies. But if you use the Hilton App to check in you can select the room you want. Many of the room face towards the mountains to the west. That is a great view to see in the morning and watch the... More
1
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Room Tips
"Ask for a suite with a separate bedroom not just a separate sitting area. East side rooms get a lot of..."
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"3rd floor, so you don't hear anyone above you"
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"If you are a Hilton Honors member, you can pre-select your exact room online or by app."
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"No didn't have a choice but I would choose the top floor if you don't like hearing water from above..."
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