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Homewood Suites by Hilton Palm Desert

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Homewood Suites by Hilton Palm Desert
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743 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Palm Desert
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Showing 726: English reviews
La Habra, California
Reviewed 18 May 2016

We needed a last minute place that would accept our Yorkie. The staff was gracious, the pet rooms in an excellent location and the suite was perfect! The location was conveniently close to the freeway but no noise from traffic. The breakfast was typical but a nice feature. The staff was very friendly and accommodating.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Barbara F
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I am glad your found our spacious suites and complimentary amenities ideal for your stay. Our Pet Friendly hotel works well for our guest. Our friendly staff looks forward to seeing you again.

Long Beach, California
Reviewed 17 May 2016

I was EXTREMELY disappointed with my experience. I made reservations at the end of January for a stay in May with 7 friends. We were looking forward to a simpe, nice, relaxing weekend get away. At the time of reservation, I was told that we would stay in a 2 bedroom suite, with 2 Queen beds in each room and...

Review collected in partnership with Homewood Suites by Hilton
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1Thank faredehh
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment very seriously. We will address your issues and resolve them immediately.

Los Angeles, California
Reviewed 15 May 2016

A gem in the Palm Desert area that could very well be a best kept secret. This is a hotel that's part of the Hilton family of hotels I would definitely go back to in the future as I continue to do business here!

Review collected in partnership with Homewood Suites by Hilton
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Thank johnaX3795QE
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I appreciate your kind words about your recent stay at our hotel! I am glad you felt at home. We try to provide genuine service to our guest. Our goal is to exceed our guest expectations. We look forward to your next stay with us.

Antelope, United States
Reviewed 6 May 2016

The staff were very friendly and helpful. I think I was expecting more for the price and it being a Hilton Hotel. Room not cleaned as well as it could have been. The pull out sofa bed was horrible. TV's only received half the channels. Was told they would have to be reset. They couldn't be so they brought up...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Mary R
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. Our engineering team will complete installing new TV's in every room by May 27th. We...

Temecula
Reviewed 4 May 2016

Offers everything for business travelers, nicely furnished, clean suites with full kitchen amenities. Free breakfast and light dinner. The staff at all levels are friendly and consistently provide excellent service.

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Helpful?
Thank Gail C
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thank you for selecting us for your business trip. I am glad you enjoyed our roomy suites and amenities. Our friendly hotel staff looks forward to seeing your again.

San Marcos, California
Reviewed 4 May 2016

Check in was breeze on line. The Front desk clerical were awesome. The Rooms were clean. Internet access was great and complimentary. The breakfast variety and hot food were great. The staff was very helpful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank paulat54
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thanks for your recent stay with us. Our spacious suite, complimentary amenities and location provides our guest with a ideal place to stay. Our front desk staff appreciated your positive feedback about your check in efficiency. Thanks again for selecting our hotel for your recent trip to our city.

Los Angeles, United States
Reviewed 2 May 2016

Stayed here for Coachella, and it was exactly what we needed. Nice large rooms and living room areas, plenty of space. Location wasn't the best for the festival - it was a pretty long bus ride. They do provide free breakfast though, which was a nice surprise that helped save some money. Overall, nice hotel, big rooms, and very nice...

Review collected in partnership with Homewood Suites by Hilton
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Thank Joel W
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We consider it an honor helping our guest during their stay with us. I am glad you enjoyed our convenient location, helpful staff and valuable amenities. Hopefully we will see you next year for Coachella.

Mokena
Reviewed 2 May 2016

This hotel package for coachella weekend 2 was worth the money, and I would consider coming back to this location again. The only recommendation I have for this hotel would be for the main store by the lobby desk to supply more laundry detergent than just Tide. Unfortunately that is the only laundry detergent I am allergic too, so I...

Review collected in partnership with Homewood Suites by Hilton
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Thank Dudab2
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I am glad you enjoyed our convenient location, helpful staff and valuable amenities. We will consider carrying other laundry detergents. Hopefully we will see you next year for Coachella.

whistler, Canada
Reviewed 1 May 2016

for 369 per night I was expecting to walk into a very nice hotel, one that would send up extra towels and blankets like I asked and one that didn't have blood on the bed sheets. Upon checkout they charged the total bill to my cc without even asking how we wanted to pay, they also charged a 800 deposit...

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1Thank Justin S
Woodland Hills, California
Reviewed 26 April 2016

Everything about the hotel was perfect- location, breakfast in the morning always appreciated, good value, clean, courteous staff. We will stay here now when we come out to the desert, which is often.

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Thank stefanibb
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We genuinely appreciate your positive comments about your recent stay with us. I am glad you enjoyed our spacious suites, complimentary amenities and ideal location. We look forward to your next stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 

Additional Information about Homewood Suites by Hilton Palm Desert

Address: 36999 Cook St, Palm Desert, CA 92211-6066
Region: United States > California > California Desert > Palm Desert
Price Range: $144 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Homewood Suites by Hilton Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
Homewood Suites By Hilton Palm Desert California Desert
Hotel Style:
#2 Best Value Hotel in Palm Desert
#2 Business Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Palm Desert staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Palm Desert staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites seem to have the least amount of foot traffic. 3rd floor is also quieter.”
 of 5 bubbles JSGVan, 13 Mar 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles William20142014, 18 Feb 2017 | Read review
“Always ask for upper floors”
 of 5 bubbles mike14441, 1 Feb 2017 | Read review
“Ask for a room facing the mountains.”
 of 5 bubbles E2688GHdavidd, 12 Dec 2016 | Read review
“Request room away from elevator.”
 of 5 bubbles judybO416CW, 6 Nov 2016 | Read review
5 of 5