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Marriott's Shadow Ridge I-The Villages

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1,049 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
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Brentwood, California
Reviewed 3 days ago NEW

What a delightful experience! The rooms are well appointed, clean, comfortable and many have amazing views!! The pools are clean & well maintained. The grounds are lush. We will definitely be returning!!

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Helpful?
Thank Luvem2
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review. We are happy to hear you had a great stay with us here at Marriott's Shadow Ridge. We look forward to welcoming you back.

Kansas City, Missouri
Reviewed 1 week ago

We spent 9 nights in a two bedroom unit. Our unit looked out on the golf course and faced the east (morning sun for patio warmth). The unit was well-equipped and reasonably quiet from other rooms. We will definitely go back.

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Helpful?
Thank NebraskaFan71
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for a 5 star review. We are so happy to hear you had a nice and quiet stay with us here at Marriott's Shadow Ridge. We look forward to welcoming you back.

Los Angeles, California
Reviewed 1 week ago via mobile

As others have mentioned this is not comparable to other Marriott resorts. Villas are dated need updating. Pool relaxing but far too loud music on Saturdays. The toilet in our unit broke twice and took forever to fix.

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Helpful?
Thank bling69
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We look forward to hearing from you soon.

North Hills
Reviewed 2 weeks ago

My stay at the Marriott Shadow Ridge did not start off too well. Upon entering my room, I found hair in the bathroom sink and on the bathroom floor. In addition, the trash had not been emptied. I had to make two calls before housekeeping showed up over two hours later. That evening, I went to take a shower and...

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Helpful?
Thank Robert L
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Robert, we apologize for any inconvenience you experienced during your stay. As a valued guest, we want to hear from you. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may address your concerns personally. We look forward to hearing from you.

Toronto
Reviewed 4 weeks ago

The area called The Villages is undergoing extensive renovations and construction especially around the pools including the family pool. I would strongly advise to try to book in or close to The Enclaves especially if you are on a family trip.:)

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Helpful?
4Thank pearlybay
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your feedback. We look forward to your next stay.

Grand Rapids
Reviewed 4 weeks ago via mobile

After being on the road since the beginning of January this was a nice treat. Very relaxing had a room over looking the golf course and the mountains. The room came complete with a kitchenette which was great that I didn't have to eat in another hotel restaurant. I was right by the quiet pool which was also another treat....

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Helpful?
Thank Mark H
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Mark, we are so happy to hear you had a relaxing stay with us here at Marriott's Shadow Ridge. Thank you for taking the time to leave a review.

Reviewed 4 weeks ago via mobile

Great spot!!! Very nice place to come as a couple, enjoy all their activities and golf. The rooms are very private you don't feel like you're surrounded by other rooms when your inside your room because you have great views!! But also very family friendly, I definitely want to come back with our girls and enjoy all their activities planned...

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Helpful?
Thank Kennia D
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Happy Anniversary, Kennia. Thank you for choosing Marriott's Shadow Ridge for your special occasion. We are happy to hear you had a nice stay and look forward to welcoming your whole family back to Marriott's Shadow Ridge.

Redmond, Washington
Reviewed 23 January 2017

I stayed in a two bedroom (it was a lock off) The kitchen was very small and tight there was no space to store any items on the counters. They also need an update the carpet had a rip and the grout around the tub was in need of some attention. It was not a spacious as other Marriotts we...

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1Thank ChrisMac17
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with our senior resort management. We hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Peoria, Illinois, United States
Reviewed 19 January 2017

We've never stayed in a better two bedroom condominium type room with a living room, dining area and full kitchen that was nicer than this. Situated on the golf course overlooking the mountains you are surrounded by beauty. Several very nice pools are available for use along with a gorgeous spa, and well stocked pro shop. The golf course was...

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Helpful?
1Thank Bill W
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Bill, thank you for your review. We are so happy to hear your stay exceeded expectations. We hope you will join us again sometime soon.

Chicago, Illinois
Reviewed 17 January 2017

We decided to give Shadow Ridge a try, stayed at the Desert Villas on last visit a few years back, wasn't impressed. We own at Canyon Villas at Desert Ridge in Scottsdale, can't even come close in luxury & comfort. This visit was quite different, booked a week at Shadow Ridge this time, reservation was booked into the Villages in...

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2Thank sergio c
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for taking the time to leave a 5 star review. We are happy to hear you are enjoying your Ownership. It is great to hear you enjoyed your stay with us here at Marriott's Shadow Ridge. We look forward to your next Marriott Vacation Club stay.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 

Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Region: United States > California > California Desert > Palm Desert
Price Range: $176 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge
Marriott's Shadow Ridge I-The Villages Palm Desert, California Desert
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Shadow Ridge I-The Villages staff and other travellers.
28 questions
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Questions? Get answers from Marriott's Shadow Ridge I-The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In February, it is nice to have a room with a patio facing east to warm up the patio in the mornings.”
 of 5 bubbles NebraskaFan71, 21 Feb 2017 | Read review
“In or close to Enclaves”
 of 5 bubbles pearlybay, 31 Jan 2017 | Read review
“Top floor would not have noise from above”
 of 5 bubbles ChrisMac17, 22 Jan 2017 | Read review
“Top floors in building closest to the club house.”
  • Morning sunrise from our room
 of 5 bubbles billw72, 18 Jan 2017 | Read review
“Request area of building away from Monterey Ave. 3rd floor is best for the view, we enjoyed building # 1600”
 of 5 bubbles sergioc620, 17 Jan 2017 | Read review
5 of 5