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Marriott's Shadow Ridge I-The Villages

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1,025 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Shadow Ridge I-The Villages
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Showing 1,011: English reviews
Richmond, California
Reviewed 1 November 2016 via mobile

Short stay in a king studio. Room on the small side, but still comfortable. No full kitchen, so couldn't really cook onsite, just warm up outside food w/a tiny micrwave oven. Drain in sink is literally 1-inch in diameter . . . what a joke! Can barely do any sort of washing up. Oh, well, place setting was just for...

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Helpful?
Thank Bay_Arean2
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review about your stay at Marriott's Shadow Ridge. We appreciate your feedback as a Gold Elite Marriott Rewards Member and hope to see you again, soon.

Boise, Idaho
Reviewed 31 October 2016

Shadow Ridge is a part of Marriott Vacation Club. It's a large community surrounded by a nice golf course, pools, fitness areas, restaurants, poolside food and drink services and lots to do outside. With an activity center offering games and crafts for kids, it also offers bikes for rent, have horseshoes, shuffleboard, mini-golf and an outdoor theatre with a large...

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Helpful?
Thank JimH_Tarheel
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Jim, we are very happy to hear that you had such a great stay at Marriott's Shadow Ridge and that your family had fun participating in our activities! We are also happy to hear that our team of associates were helpful and made you feel at home. We look forward to seeing you again!

Marysville, Michigan
Reviewed 27 October 2016 via mobile

We were there for an "Encore" vacation that included a sale presentation - Steven was very nice and the 90 minutes only went 120, including the post-presentation pitch. We added a night with out Destination Points and that's where we had trouble. Keys didn't work; no credit acct for charges - quite a hassle. Tried to resolve at front desk/by...

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Helpful?
Thank jhvacations
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review of your recent stay at Marriott's Shadow Ridge. We are so sorry to hear about your experience on your last night of your stay. Please call Customer Care at 1-800-860-9384 or e-mail customer.care@vacationclub.com so a Customer Care Manager can address your concerns.

Vancouver, Canada
Reviewed 25 October 2016

We had a special request prior to arrival and the advance communication from the Marriott staff was excellent regarding our reservation for the 1 bedroom condo. This is a condo/timeshare resort, not set up as a full service type hotel, but close to it. Large lobby with relaxing couches/chairs. Just off the lobby is a Starbucks and small "general" type...

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Helpful?
Thank jetlagclubmember
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your perfect review of your stay at Marriott's Shadow Ridge I-The Villages! We are delighted that you enjoyed your time with us and that our housekeepers took great care of you.

Reviewed 23 October 2016 via mobile

I was in San Diego for a work trip and added in a vacation with the hubby. We decided to head out to Joshua Tree and stay over in the Palm Springs area. Although we were only here one night, everything was great. We didn't have time to use pool but it looked lovely. We had a gorgeous golf course...

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Helpful?
Thank HoosierGirl28
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review! We are happy to hear that you had such a great stay with us at Marriott's Shadow Ridge! We hope to see you again, soon.

Portland Oregon
Reviewed 23 October 2016

My wife and I decided to try a week in the California Desert and traded into the Marriott Shadow Ridge Village via Interval International. We were able to check in about 5 hrs early and were fortunate to get into building 3000 which is next to the Serenity (no kids) Pool. Can't comment on the food as we did our...

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Helpful?
Thank Sodman
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your perfect review of Marriott's Shadow Ridge. We are happy to hear that you were able to check into your villa and start your vacation early. We look forward to seeing you again, soon!

River Vale, NJ
Reviewed 22 October 2016 via mobile

Stayed here as part of my Desert Trip ticket package. It's a great property with clean and comfortable accommodations. We had a 1 bedroom villa overlooking the golf course. The room featured a master suite with king-size bed and a sofa bed & bath, a fully equipped kitchen, open living/dining area, & washer/dryer. Serenity pool area was clean, as was...

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Thank ipfilters
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We are delighted that your villa was comfortable for your family during your stay with us at Marriott's Shadow Ridge and that you were able to relax by the pool. Thank you for your five star review!

Melbourne
Reviewed 22 October 2016

stayed here for desert trip nice timeshare hotel good pools and golf if you play the room was nice and bedding first rate there is a steakhouse on site good location near palm springs and the local desert attractions

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Thank Stuart M
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Stuart, thank you for your review. We are so excited to hear that you enjoyed your villa and the local area as well. We look forward to seeing you again soon.

Waco, Tx
Reviewed 21 October 2016 via mobile

My wife and I were here for Desert Trip weekend one. We are Marriott vacation club owners and were fortunate to book our one bedroom studio the moment we heard about the concert. We requested the 4000 rooms and got 4430 which is on the far end of the property. It was a beautiful room overlooking the pool. Plenty of...

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3Thank davidel57
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review of Marriott's Shadow Ridge! We are happy to hear that you were able to enjoy some time at the pool as well as attending your concert. We look forward to seeing you again, soon!

Halifax, Massachusetts
Reviewed 19 October 2016

We always enjoy ourselves at this timeshare! This past time we had to wait for quite a while for our unit to be prepared, then to be told that only the main suite was ready. When we did gain access to the main suite there was a terrible smell of some kind of cleaning chemicals that was made it difficult...

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Helpful?
Thank Aldine M
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Hi Aldine. Thank you for your review. We apologize for the delay in receiving your first villa and are also disappointed to hear that the odor in the room caused you to have to move to another room. We are happy to hear that your trip went better after your initial arrival experience and we look forward to perfect stays...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 

Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Region: United States > California > California Desert > Palm Desert
Price Range: $197 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 848
Reservation Options:
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Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge
Marriott's Shadow Ridge I-The Villages Palm Desert, California Desert
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Shadow Ridge I-The Villages staff and other travellers.
24 questions
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Questions? Get answers from Marriott's Shadow Ridge I-The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The walls are thin, get a top floor away from people jumping on your head.”
 of 5 bubbles Mela25, 7 Dec 2016 | Read review
“buildings 1600 and 1800 close to pool...enclaves in their own area, but beautiful”
 of 5 bubbles RESPOO, 6 Dec 2016 | Read review
“Higher floors have better views. There are elevators.”
  • The view from my 2nd floor villa overlooking the 16th fairway
 of 5 bubbles PhotosbyPharos, 4 Dec 2016 | Read review
“Facing mountain and golf course...”
 of 5 bubbles mattcath2016, 22 Nov 2016 | Read review
“You have amenities available throughout the property. You have to explore.”
 of 5 bubbles JimH_Tarheel, 31 Oct 2016 | Read review
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