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Residence Inn Palm Desert

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Residence Inn Palm Desert
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321 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Las Cruces, NM
Reviewed 1 week ago

If you know Residence Inns, be assured that this one ranks with the best of them. Clean rooms, great service, good breakfast, really nothing to complain about. Would stay there again if in Palm Desert.

Thank GolfCouple88
Management response:

Thank you so much for your response we are so glad that you enjoyed your stay with us. We look forward to having you back if you are ever in the area.

Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

For the low sum of $420 per night I could hear the abdominal issues if the man in the room above me and the healthy sex life id the couple next to me. In between toilets flushing woke me up multiple times through the night. Never again.

Thank mcubed201
Management response:

We are so sorry for the issues you had with your stay. I'm so sorry that we cannot control what is going on in the other rooms, we would be more than gladly to go see what is going on that is keeping you awake at night. Please accept our sincere apologies for this. Thank you

Toronto, Canada
Reviewed 3 weeks ago

The hotel facility was excellent, pools, breakfast area and even have tennis courts. We have a suite with two rooms and kitchen for us and a teenage son. Kitchen was well-equipped and clean. The rooms were nicely decorated, clean and beds were very comfortable . There were 3 TVs in the suite and one of them was missing a remote....

Thank AC416-2015
Management response:

We appreciate your review and thank you for staying with us. Hope you would consider coming back or referring us to your friends.

Plymouth, United Kingdom
Reviewed 4 weeks ago

We arrived late at night after leaving the UK over 24 hours before, to find that we had been given a first floor suite and there were no elevators! Fortunately, the receptionist found us a ground floor suite instead. We are amazed that Americans are willing to accept the inconvenience of carrying their luggage etc up and down flights of...

Thank Janet C
Okotoks, Canada
Reviewed 4 weeks ago

we recently stayed for a week at the Residence Inn, Palm Desert. What a pleasant surprise. Great value, beautiful bed, amazing and attentive staff. A few housekeeping details that need to be worked out but hear they have just recently taken over this property TV was less than basic cable, but not there to watch TV. Have never stayed at...

Thank aaapopcorn
Management response:

We are so glad you enjoyed your stay with us and working on getting these housekeeping issues fixed. We plan to have all the little issues fixed shortly so please feel free to stay with us again if you are ever in the area.

Gilbert, Arizona
Reviewed 5 weeks ago

First of all the property is close to !-10 (no noise) so easy to access. Cheaper than staying in Palm Springs. Great location to visit all of the small towns in this valley. The best thing about this Residence Inn is the staff. We asked and they gave us pool side for 3 days. As a Gold Customer my most...

Thank DrBillPhoenix
Reviewed 18 February 2017 via mobile

Gold customer review. Not up to usual Residence Inn standards. At check in, one person helping other customer, other person (heavier gal) would not make eye contact, looked at terminal and then her phone. Told other agent she was heading in back, took phone and left. Person who checked me in have me one small water for being good (there...

Thank Palmsandpines
Management response:

I'm so sorry for the issues you had with your stay, we are a new management company that just took over the hotel in October and have renovations scheduled for this summer to help with the look of the property. Sorry that the staff was not very accommodating and did not get the laundry room cleaned.

Reviewed 30 January 2017

I have stayed at many Marriott Residence Inn across the USA. This hotel does not meet up to MY expectation of style of aesthetics which I have come to be accustomed too at many other Marriott Hotels. The room colors are drab and unappealing and the dark colored furniture is stained and depressingly boring. Now if style and that "WOW"...

Thank Anita P
Management response:

Dear Somewhere, I am truly sorry that you were dissatisfied with our property. I have made a note of it and forwarded it to our corporate office. Regards

Seattle, Washington
Reviewed 24 January 2017

To start, my stay was on rewards points which was a good deal considering it is season in Palm Springs! I had a King studio on the ground floor in building 3. It was very nice as the small patio faced a golf course so it was very quiet. If one the second floor i would think the small balcony...

Thank mkemows
Perth, Australia
Reviewed 21 January 2017

Built next to a Courtyard and Applebees The hotel has everything you need and is a few minutes from Palm Springs Breakfast good. Rooms are typical of residence Inns Pool and facilities are good and position is close to all attractions Ask for a 2 nd level room as some of the rooms on the ground look into a wall...

Thank Rogerperthaustralia

157 photos of this hotel

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Family/Play Areas (2)
Bathroom (3)
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Management photos: Courtesy of the property manager

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Pool/Beach Area (3)
Dining (2)
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Hotel & Grounds (8)
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Other (23)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Residence Inn Palm Desert

Address: 38305 Cook St, Palm Desert, CA 92211-1794
Region: United States > California > California Desert > Palm Desert
Price Range: $186 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palm Desert 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn
Residence Inn Palm Desert California Desert
Hotel Style:
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palm Desert staff and other travellers.
9 questions
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Questions? Get answers from Residence Inn Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not too near main road. No elevators!”
 of 5 bubbles 171JanetC, 22 Feb 2017 | Read review
“Ask for building 3 -- it is near the pool and the breakfast area -- some of the other areas are two far away from both”
 of 5 bubbles DrBillPhoenix, 18 Feb 2017 | Read review
“Request upper floor so you can have a balcony to sit out on during the fine evenings.”
 of 5 bubbles mkemows, 23 Jan 2017 | Read review
“Get a second floor room”
 of 5 bubbles Rogerperthaustralia, 21 Jan 2017 | Read review
“we stayed 111 first floor next to house keeper storage room kind of noisy , second floor is better”
 of 5 bubbles janestark, 18 Jan 2017 | Read review
5 of 5