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05/12/2017 06/12/2017
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    JW Marriott Desert Springs Resort & Spa

    74855 Country Club Dr, Palm Desert, Greater Palm Springs, CA 92260
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    05/12/2017 06/12/2017
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    US$262
    US$249
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    Traveller (1232)
    Room & Suite (247)
    Pool & Beach (100)
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    Overview
    • Excellent45%
    • Very good30%
    • Average14%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “rockwood grill” (110 reviews)
    “lobby bar” (98 reviews)
    “sushi bar” (63 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Desert Springs Resort & Spa
    Special Offer: 5 DAY CYBER SALE
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    The Westin Desert Willow Villas
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    Marriott's Desert Springs Villas I
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    Rooms
    5 Dec6 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,295)
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    1 - 5 of 2,233 reviews

    Reviewed 3 days ago via mobile

    What a wonderful time we had at this hotel. Rooms were very nice and service was impeccable. The boat rides were pretty cool and pools were fabulous.Restaurants were very good.It was nice to be in the warm desert in December. If you’re in Palm Springs...More

    Thank SharkCinTN
    Reviewed 6 days ago

    A live large cockroach greeted us at the elevator on the day of check in. This made us feel unease knowing cockroaches are not lone dwellers. The common area of the property requires update and good maintenance. Doesn't appear to be a luxurious hotel as...More

    1  Thank ORAKEY
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 4 days ago

    Dear Guest, We thank you for your review and for choosing to stay with us. We apologize that this stay did not meet your expectations. We certainly strive to deliver exceptional service to our guests. Our apologies for any inconvenience and we look forward to...More

    Reviewed 1 week ago via mobile

    This place is beautiful. The lobby is impressive, the grounds are clean and there is plenty of parking, even if it’s a little far to walk. You can valet for $34 a night if that’s your thing. The room was nice-nothing special, the bed was...More

    Thank csand627
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 5 days ago

    Dear Guest, Thank you so much for your wonderful review! We were all delighted that we had the opportunity to welcome you to the JW Marriott Desert Springs. We loved hearing that you were able to enjoy our many amenities and that you found the...More

    Reviewed 1 week ago via mobile

    Great hotel. Beautiful grounds, staff is so helpful and friendly. Very clean. Pool is the best in the area. Top notch golfing. This place is heaven. Love love love the lobby with the birds. Outside has flamingos and black swans! Great for couples or families.More

    Thank SioMarKel
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 6 days ago

    Dear Guest, Thank you so much for your wonderful review! We were all delighted that we had the opportunity to welcome you to the JW Marriott Desert Springs. We loved hearing that you were able to enjoy our many amenities and that you found the...More

    Reviewed 1 week ago

    Well, I've learned my lesson about staying in a big resort. I have no idea why this resort gets 4.5 stars. It's more like a 3-star hotel, at best. I stayed here with my GF last weekend, our first getaway as a couple. For the...More

    Thank 604jsmith
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 1 week ago

    Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we...More

    The Westin Desert Willow Villas
    1,006 reviews
    #1 of 23 hotels in Palm Desert
     
    Marriott's Desert Springs Villas II
    1,065 reviews
    #3 of 23 hotels in Palm Desert
     
    Renaissance Indian Wells Resort & Spa
    1,229 reviews
    #2 of 4 hotels in Indian Wells
     
    Marriott's Desert Springs Villas I
    433 reviews
    #8 of 23 hotels in Palm Desert
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$235 - US$554 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Palm Desert
    • #4 Business Hotel in Palm Desert
    • #7 Family Hotel in Palm Desert
    • #9 Romantic Hotel in Palm Desert
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 884
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Cancelon, Orbitz, Hotwire, HotelsforEveryone, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • California Desert >
    • Greater Palm Springs >
    • Palm Desert
    • Also Known As
    • Desert Springs Jw Marriott Resort And Spa ,
    • Desert Springs Jw Marriott Hotel Palm Desert ,
    • Jw Marriott Palm Desert ,
    • Marriott Palm Desert ,
    • Palm Desert Marriott ,
    • JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
    Add Photo Photos
    Traveller (1232)
    Room & Suite (247)
    Pool & Beach (100)
    Dining (49)
    Hotel & Grounds (876)
    Bathroom (28)
    Business Centre & Event Rooms (12)
    Family and Play Areas (2)
    Nearby
    The Westin Desert Willow Villas
    1,006 reviews
    1.42 km away
     
    Renaissance Indian Wells Resort & Spa
    1,229 reviews
    4.85 km away
     
    Marriott's Desert Springs Villas I
    433 reviews
    .30 km away
     
    Marriott's Desert Springs Villas II
    1,065 reviews
    .30 km away
     
    Nearby Restaurants
    Cork Tree California Cuisine
    848 reviews
    .62 km away
    Rockwood Grill
    266 reviews
    .10 km away
    Desert Willow Golf Resort
    181 reviews
    1.36 km away
    Mikado at Desert Springs JW Marriott
    290 reviews
    .37 km away
    Nearby Attractions
    Desert Adventures Red Jeep Tours & Events
    564 reviews
    1.06 km away
    Desert Willow Golf Resort
    272 reviews
    .38 km away
    Palm and Valley Golf Courses at Desert Springs
    115 reviews
    .37 km away
    Spa at Marriott's Desert Springs
    87 reviews
    .37 km away
    Ask a question
    Questions & Answers
    Kayla I
    11 September 2017|
    AnswerShow all 3 answers
    Response from Melanie R | Reviewed this property |
    Yes, there is a mini mall that you can walk to that has restaurants there . ... it would probably take 20 minutes to walk there from the timeshares; a much shorter walk from the JW Marriot hotel. Its across the street from... More
    0
    Votes
    ttenil
    11 August 2017|
    AnswerShow all 4 answers
    Response from esther f | Property representative |
    We do have some exciting improvements coming in the very near future that will help enhance the guest experience in both our guest rooms and public spaces. Late spring 2018
    0
    Votes
    ViLoSke
    4 August 2017|
    AnswerShow all 6 answers
    Response from Delta5076 | Reviewed this property |
    Sorry I don't but email the hotel and a concierge will help you out
    0
    Votes
    Room Tips
    "There are rooms with bigger balconies than others, rooms facing the golf course."
    Read review
    "Ask for a quiet room away from the pool area"
    Read review
    "We had room 7039 which was Awesome, higher floor, resort view, worth the nominal difference in price!!"
    Read review
    "Ask for a quiet room away from the lobby!"
    Read review
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