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Embassy Suites by Hilton Hotel Palm Desert

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Embassy Suites by Hilton Hotel Palm Desert
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818 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Palm Desert
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Showing 809: English reviews
Riverbank, California
Reviewed 13 May 2016

The stay did not meet typical standards of other embassy suits. The A/C could not keep the room cool. There was evidence of water damage in the bathroom. There was no coffee in the room or at the breakfast. The quality of food at all meal options was less than acceptable. Grounds were wonderful and service experience was great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank daniellehB4006NB
Glendale, Arizona, United States
Reviewed 12 May 2016

This was the fifth time we have stayed at this property, and it just gets better every time. Hilton is obviously spending some money on this property to make improvements, including complete rebuilding of their front conference and dining area. It looks almost completed. The beds and pillows are wonderful. I slept better here than I sleep in my own...

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1Thank Allan S
Vancouver, Canada
Reviewed 12 May 2016

We stayed in room 252. Great location by the pool but do not stay on the 2nd floor. You hear every creek and squeak from the room above. They say that all the rooms have been renovated but they are still dated. We had to buy febreeze to use for our stay as it smelled of wet carpet and we...

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Thank 604worldwide
Reviewed 10 May 2016 via mobile

I would say that it is nice but could use a remodel. Our room didn't have any big issues although I thought the bathroom was pretty small. They had specifically said when we registered that the fitness room would be ready by May 2016 but they're obviously behind on that project. I do like the landscaping for the most part....

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Thank Debi H
Santa Barbara, California
Reviewed 8 May 2016

Great value and hotel. The evening reception and breakfast were outstanding and helped make our stay a great experience. Our stay included 32 golfers for a desert three day golf outing. The location was convenient for all three courses. The staff were very friendly and the hotel very clean. The newly remodeled reception area was well done.

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Thank rnightingale3
San Diego, California
Reviewed 7 May 2016

Staff was ok. Grounds ok, lobby recently renovated and looked great. Room needed attention. Carpet rained and just felt dirty. AC did not seem to get that cool. Bathroom very small. Toilet was not secured properly. When you touched it, it would wobble as it needed to be leveled and secured.

Review collected in partnership with Embassy Suites Hotels
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1Thank Mike f
Tempe, Arizona
Reviewed 6 May 2016

I stayed here for the first weekend of Coachella. Based on the reviews I thought this place was going to be terrible - it so wasn't. Yes it is being upgraded and not every amenity is available - which is clearly stated on the webpage for the hotel. The room was nice and clean. With the fest I thought it...

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1Thank WWPaci
Reviewed 4 May 2016

The Palm Desert Embassy Suite fell far below the brand's standard! The rooms have no security latches, our front room TV didn't work properly, even after being swapped out; the tub faucet leaked and hummed; the walls and ceilings are extremely thin. We could hear every step, sink, toilet and shower action made by our upstairs and next door neighbors....

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1Thank 8juanitaj
Temecula
Reviewed 4 May 2016

The rooms are outdated and it appears the property may be undergoing some renovation. Nice spanish-style exterior, the rooms are adequate size but furnishings are outdated. A plus is the breakfast and happy hour amenities. Surprised that it was not comparable to other Embassy Suites that I've stayed in.

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Thank Gail C
Santa Maria, United States
Reviewed 3 May 2016

We enjoyed our stay and will come here again hoping the remodel on the gym and restaurant will be done by then. We like that there are at least 3 sinks and mirrors available for our family to get ready in the morning. The hot tub/spa needs to be re-tiled, but the pool is nice and large. Having breakfast available...

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Thank Martha B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Palm Desert

Address: 74-700 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: $153 - $642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Hotel Palm Desert 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline and Hotels.com so you can book your Embassy Suites by Hilton Hotel Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites
Embassy Suites By Hilton Hotel Palm Desert California Desert
Hotel Style:
#8 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Palm Desert staff and other travellers.
11 questions
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Vista, California
Vista, California
9 months ago
Olympia, Washington
over a year ago

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Hotel Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors are quieter and easily accessible by elevators”
 of 5 bubbles TheresaZ_11, 7 Feb 2017 | Read review
“Upper floors are preferable due to noise in the area.”
 of 5 bubbles DiverDaveMinneapolis, 30 Jan 2017 | Read review
“Don't stay in a room on the ground floor.”
 of 5 bubbles 235JB235, 29 Jan 2017 | Read review
“Demand a room overlooking the front courtyard.”
 of 5 bubbles nat1225, 20 Jan 2017 | Read review
“Rooms near elevator or gates are a bit noisy.”
 of 5 bubbles Mistis_Jewelry, 2 Jan 2017 | Read review
5 of 5