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Hyatt Palm Springs

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Hyatt Palm Springs
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1,534 Reviews from our TripAdvisor Community

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Showing 1,480: English reviews
San Diego, California
Reviewed 2 days ago NEW

Twenty-five years ago the hotel was in a lot better shape especially in the common areas. The main lobby is a vast empty space with outdated tile that looks like it should be in an old bathroom. The carpets in the other area of the expansive lobby are worn and should be replaced. The elevator to the right of the...

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Helpful?
Thank bobseelos
Reviewed 2 days ago NEWvia mobile

We arrived on the 13th for a 2 night stay. On arrival staff were very friendly and extremely helpful. They put us in a room on the 4th floor over looking the main road ! I had requested a very quiet room away from lifts and staircase . It was also an ex smoking room , smelled and the furniture...

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Helpful?
Thank sharon T
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thank you for taking the time to share your review. It is disappointing that our facilities and staff were not up to your expectations. For that we sincerely apologize. While we do have improvements planned for later this year that include upgrades to the guest suite, bathrooms, lobby, and outdoor bar and entrance, there is no excusing our service failures....

Long Beach, California
Reviewed 2 days ago NEW

I stayed at this hotel 35 years ago, and I specifically chose it for its location--walking distance of all bars, restaurants, and gift shops. No need to take out the car and keep valeting it. The façade was beautiful with towers, fountains, lights, etc. Once we entered our room, I realized they had done nothing to update anything--especially bathrooms. The...

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Helpful?
Thank Evelina62
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for taking the time to share your experience during your recent stay. We regret that our team did not do a better job in serving you. While we do have some improvements planned later this year, including upgrades to the guest suites, and bathrooms, there is no excuse for the lack of service you experienced. We will follow up...

Los Angeles, California
Reviewed 2 days ago NEW

We stayed here for one night and were pleased with the value. We got a very large and comfortable room. We were able to park on the street in front of the hotel and not have to pay for parking. The lobby is gorgeous and the service was great. Unfortunately, it was too cold to try the pool area, but...

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Helpful?
Thank TexasEx11
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for your review and kind words! We do hope to see you again when the weather is a bit warmer, and you can take advantage of our pool! Sincerely,

Rochester, NY
Reviewed 3 days ago NEW

The room met expectations--clean and comfortable, roomy with excellent free wi-fi and very nice bath products as well as in-room coffee and a safe. We were with a group and had breakfasts, some lunches and some dinners at the hotel and all were satisfactory to very good. Valet parking is efficient, but the one problem we had was someone enjoying...

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Helpful?
Thank vpoleshuck
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks you for the review! We are glad that you enjoyed the hotel, and your stay! We will speak to the Valet Manager to ensure that this type of thing is not repeated! Thanks again, and we hope to see you soon. Sincerely,

Los Angeles, California
Reviewed 3 days ago NEWvia mobile

This hotel has the look and feel of The Embassy Suites, not really any Hyatt property we have stayed at prior. Great location, close to all of Downtown Palm Springs and he attractions we wanted to visit ok our stay. Our room was spacious enough for our family of 4. Room was clean. A little musty smelling, and was kind...

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Helpful?
Thank a_nieves1000
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for taking the time to provide your review comments. We greatly appreciate it. We are pleased that in general your stay was a good one, but will definitely follow up with housekeeping to insure that we are paying closer attention to the room smelling fresh and clean. Thanks again, and we hope to see you again. Sincerely,

Chatsworth, CA
Reviewed 3 days ago NEW

My wife and I stayed at this property this past weekend, both as a mini-vacation and to scout out a location for a family event later this year. The pluses were a central location in the heart of Palm Springs and suite-type accommodations. Our suite was a good size, with a separate sitting area and bedroom. The negatives were furnishings...

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Helpful?
Thank agcpa
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for taking the time to write your review; it is much appreciated. Relative to your stay you will be pleased to know that we do have improvements planned for later this year to the hotel. These include upgrades to the guest suite, bathrooms, lobby, and the outdoor bar and entrance. On the service side we will address responsiveness with...

San Francisco, California
Reviewed 3 days ago NEW

We arrived to the hotel and were greeted by the friendly guys at the valet and they helped us get our things loaded and on the cart. We did arrive early so our room wasn't ready so they stored our things for us. They told us it would be about 2 hours and they would call us. Once the 2...

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Helpful?
Thank Dani D
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thank you for taking the time to write your review. We always appreciate the feed back from our customers. Generally speaking we are glad that you enjoyed most of your stay, and especially Allen, who is one of our "Rock Stars". It is most disappointing to hear about your AC situation and our inability to correct it. We will follow...

Indianapolis, Indiana
Reviewed 3 days ago NEWvia mobile

This may have been a really cool hotel many years ago, but now it is just pretty dated. That doesn't mean it's bad, but it's showing it's age. The upside, is that nearly all rooms have a good view of either the mountains or the city. It is in a great location, and the staff are friendly. They even have...

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Helpful?
Thank TwoWas
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thank you for your comments. We do have upgrades planned for later this year that we believe will elevate the guest experience. These include changes to the guest suite, bathrooms, lobby, and a complete redo of the outdoor bar and entrance. We look forward to getting underway soon. Thanks again. Sincerely,

San Francisco, California
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank GiantsFans16
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Palm Springs' only all suite, newly renovated hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony. ... more   less 

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262-5525
Region: United States > California > California Desert > Palm Springs
Price Range: $260 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Palm Springs 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Priceline, Travelocity, TripOnline SA and Jetsetter so you can book your Hyatt Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt
Hotel Style:
#8 Luxury Hotel in Palm Springs
#9 Business Hotel in Palm Springs
#10 Family Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Palm Springs staff and other travellers.
19 questions
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Brooklyn, New York
Aberdeen, United Kingdom
Los Angeles, California
Grand Rapids, Michigan
Sheffield, United Kingdom
over a year ago

See all questions (19)

Questions? Get answers from Hyatt Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms here until they remodel”
 of 5 bubbles Evelina62, 17 Jan 2017 | Read review
“Pricey - so make sure your air conditioner fully works!”
 of 5 bubbles danid412, 16 Jan 2017 | Read review
“Mountain View rooms in summer to avoid baking. Otherwise City View rooms for night views of lights and day views of distant hills.”
 of 5 bubbles RThyme, 7 Jan 2017 | Read review
“Loved the mountain view suite”
 of 5 bubbles JeffN829, 6 Jan 2017 | Read review
“The pool and mountain view rooms are quieter than the ones on the East side”
 of 5 bubbles Suzorama, 5 Jan 2017 | Read review
5 of 5
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