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Hyatt Palm Springs

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hyatt Palm Springs
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1,668 Reviews from our TripAdvisor Community

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Showing 1,612: English reviews
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Reviewed yesterday NEW

I cancelled a month in advance and was still charged the full amount of my stay. This should never have happened, as the cancellation policy states that there is no fine for that much notice. This apparently happened to a few people. A lot of trust goes in to giving a hotel your card details and for this reason I...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 331heidiw
seattle, wa
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Have to say I was a bit concerned reading recent reviews. We stayed here a few years ago - had some service issues but they more than made up for it by comping us a future stay, which we used and had a great time. So after I had booked the reservation for 2 rooms, one using Hyatt points, I...

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Helpful?
Thank amydd
About Hotel's Favourite Review
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for the review! We are so pleased that you enjoyed your stay and hope to host you again soon! Sincerely,

glendale, United States
Reviewed yesterday NEW

Great location, in the heart of Palm Springs strip. The hotel needs some serious updating. Prices were too highfor a hotel like this, resort and paring fees additional. The lobby was very empty (no decorations) and no comfort.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 206edmondk
Moorpark, California
Reviewed 4 days ago NEW

Valet parking personal were nice and as we reached the front desk they were professional, funny, helpful and made you feel like family. Then we met John (management) and he was great. The room was clean, the grounds were great and perfect location for shopping, eating and drinking. I will go back...soon; just for the staff alone.

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Helpful?
Thank debsmedicalbilling
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for the review and your comments! We will definitely share with the team! See you again soon! Sincerely,

Garden Grove, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Rosemarie A
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jamesnU8193OJ
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

San Francisco, California
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Chris M
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Alpine, California
Reviewed 1 week ago

Loved our stay here, hotel and location were awesome. Also everyone is so friendly, check-in quick and easy. Rooms are nice & clean, comfortable beds and the pool is nice. Just wish the wait staff was more attentative

Review collected in partnership with Hyatt Hotels
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1Thank vanderve
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thank you for the review and the feedback! While you did enjoy your stay, we will follow up with the wait staff so that we can improve for the future. Thanks again!

Los Angeles, California
Reviewed 1 week ago

The hotel is located in a great area. Lots of restaurants and shops within walking distance.Love the layout of the rooms. Great for families. Manager and staff were awesome. Very nice family friendly pool and dogs are welcome.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lsjanes
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for the review and your feedback. We will certainly share with the team, and look forward to seeing you again in the future. Sincerely,

Reviewed 1 week ago via mobile

We only stayed the one night but I would have liked to stay longer if we hadn't already planned ahead for our next nights staying at Sedona. We found the hotel really relaxing the reception staff were very friendly and helpful. We put our hired car with the valet parking team. The room was very clean and spacious we had...

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Helpful?
Thank Beverley-Eaton
PalmSpringsGM, General Manager at Hyatt Palm Springs, responded to this review

Thanks for the review and the kind words! We will definitely share with the team! Please consider us again for a longer visit; we would love to have you! Sincerely,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Palm Springs' only all suite, newly renovated hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony. ... more   less 

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262-5525
Region: United States > California > California Desert > Palm Springs
Price Range: $231 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Palm Springs 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Hyatt Hotels Corporation, TripOnline SA and getaroom.com so you can book your Hyatt Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt
Hotel Style:
#9 Business Hotel in Palm Springs
#10 Family Hotel in Palm Springs
#10 Luxury Hotel in Palm Springs
#20 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Palm Springs staff and other travellers.
22 questions
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Mile High
Brooklyn, New York
Aberdeen, United Kingdom
Los Angeles, California
Grand Rapids, Michigan

See all questions (22)

Questions? Get answers from Hyatt Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the front desk.”
debsmedicalbilling, 21 Apr 2017 | Read review
“you have the option of mountain view or street view, mountain view is a bit quieter but street view was not too noisy either.”
fusunb2013, 12 Apr 2017 | Read review
“For cabana rooms, avoid 109 and 108 (See review).”
112bretth, 8 Apr 2017 | Read review
“Higher floors with pool view get a great mountain view too.”
amydd, 26 Mar 2017 | Read review
“Go Elsewhere”
96JohnB96, 6 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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