Hyatt Palm Springs

Hyatt Palm Springs

Happy hour outdoor patio and indoor restaurant
Traveller (1095)
Bedroom
Room & Suite (586)
Hyatt Palm Springs
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About

3.5
#59 of 79 hotels in Palm Springs
4.6 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.4 of 5 bubbles
Value
Palm Springs' only all Suite hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
Iron
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Save up to 10%

Location

285 North Palm Canyon Drive, Palm Springs, Greater Palm Springs, CA 92262-5525
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Palm Springs Municipal Airport
3.5
3.5 of 5 bubbles3,783 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hyatt Palm Springs boasts spacious suites and a coveted downtown location favored by guests for its proximity to local attractions. However, some travelers have expressed disappointment with the dated and worn decor, noting that a refurbishment is overdue. The noise level due to outdated furnishings and plumbing is a common complaint, detracting from the hotel's atmosphere. While the service receives mixed reviews, with some praising the staff's professionalism, others find it lacking in responsiveness. Additionally, the unexpected high parking fees have left many questioning the overall value of their stay.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming

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3,783Reviews29Q+A100Room tips
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Detailed Reviews
MooshLA wrote a review Apr 2021
Calabasas, California
4.0 of 5 bubbles
To be honest, I've always been hesitant about staying at this Hyatt location - although I'm a fan of the brand, this location always concerned me due to the proximity of downtown Palm Springs. Well after convincing from someone close to me, I decided to give it a try and I was absolutely pleased. The rooms are well insulated, cool, practically sound proofed and easy to get in and out of. The underground (think out of the intense heat and sun) parking with close proximity to Tesla SuperChargers was a slam dunk as well. The rooms itself were sanitized, kept clean and organized, still fresh from their last renovation. The rooms are suite like with a separated living room from the bedroom with a large bathroom in the middle. This is perhaps the best water pressure for toilets I've ever experienced and trust me that makes a difference and the hot water in the shower was plentiful and powerful. Good towels and linens and really appreciate the private balconies that overlook downtown or the more preferred mountain/golf course/pool in back. In room wifi was super fast. I didn't use the F&B or pool facilities due to covid, however I did enjoy the rest of the experience. I'll be back for sure if/when I want to stay in downtown and be surrounded by a bit less family which is what you'll experience at the resorts outside PS.
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jackson977 wrote a review Jun 2022
3.0 of 5 bubbles
The common area of the hotel is poorly maintained. The rooms are nice, with all amenities described on their website, but also poorly maintained and not cleaned once during our stay. The views from the back balcony are spectacular; that made our stay worthwhile. This hotel is located on the main street in downtown Palm Springs so it was important to stay in a room with a balcony in the back; this provided a great view from the balcony and also protection from street noise. The pool is lovely, but not kept clean. Bikes w/ helmets are available at no charge, and the staffers who retrieved them quickly upon request were delightfully friendly. Check-in staff consisted of one very friendly young lady and one surly one. We got the surly one who made no effort to provide help in getting our luggage to our room. (No luggage carts, no bellmen.) There are 2 rapid fairly clean elevators, and one dingy and slow service-type elevator to which "surly" directed us; we only learned of the better elevator from another guest. The cost per night is slightly higher than other chain hotels in the downtown, and in our opinion is not worth the difference, especially for a guest who doesn't swim or bike.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hyatt Palm Springs
Responded 4 Jun 2022
Good Evening Jackson, Thank you for sharing feedback about your recent stay at our hotel. We're glad you enjoyed our lovely accommodations, excellent amenities, lovely views, and friendly staff. Your comments are important to us, and we will use them as we continually work to improve our guests' experiences. Please consider allowing us to host you again should you be returning to beautiful Palm Springs.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Southmansion wrote a review May 2021
Saint Louis, Missouri
3.0 of 5 bubbles
The location of the hotel is fantastic. Walking distance from so many restaurants and bars, and attractions (and even hiking!). The lobby of the hotel is gorgeous. Very modern and displaying beautiful art...felt like an art gallery! The front desk staff was helpful and the bar near the pool area had reasonably priced drinks and good service. The pool area could use some upgrades. Given the temps in Palm Springs, having a nice pool is a must, and this one is just okay. It was also quite crowded and filled with children, so if you are looking for more of a poolside adult getaway, this might not be the place for you (had a bit of an Embassy Suites vibe). The rooms were quite spacious and also clean. The bathroom showed signs of wear, but nothing too bad. Parking is self-park, $18 per day, unlimited in and out privileges. It is less fancy than the Hyatts I've stayed at before, but still a really great time. We would stay here again given the location and the price point.
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Date of stay: May 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: City-facing rooms have beautiful views of the sunrise!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandy T wrote a review Jan 2024
Lake Havasu City, Arizona
Hotel's Favourite
5.0 of 5 bubbles
This is our go to hotel when we visit Palm Springs. You just absolutely cannot get a better location. The accommodations are always clean, the hotel is getting a bit aged though, but all in all, they keep it clean and provide nice big towels, comfortable pillows, good sheets. The wicker in the patio desperately needs to be replaced now. The views on both sides of hotel are incredible. Every Thursday night is the street fair right in front of the hotel which is always an added plus for things to do. Once we park, we never take the car out again until we have to leave.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hyatt Palm Springs
Responded 14 Jan 2024
Good Evening, Thank you for sharing your review of Hyatt Palm Springs. We are delighted that you consider us your preferred hotel in the area and particularly enjoy our unbeatable location. It's great to know that you consistently find our accommodations clean and appreciate the quality of our pillows and sheets. With incredible views and nearby entertainment, it seems our location perfectly suits your needs. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another enjoyable visit where you can relax without any worries.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZippyGreen wrote a review Feb 2020
Santa Barbara, California
2.0 of 5 bubbles
The Hyatt Palm Springs is located at the very center of town and that location makes it very convenient not to use your car. However, the facilities themselves need considerable updating. Poorly working toilet facilities, a leaky tub faucet, and door jams that appear to have been pried off the wall distracted from an otherwise roomy and well appointed two room suite. The parking fee ($22) on top of the resort fee (+$30) was a bit much for what you get. Balcony lights stayed on all night necessitating the use of black-out drapes. Staff was pleasant, but ineffective at getting the job done.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JohnDayRafters wrote a review Mar 2022
Central Oregon, Oregon
1.0 of 5 bubbles
The location is fantastic, however the brand its flying is not even close. This would be a low tier economy brand that needed repairs. Its very sad the ownership is exploiting a good location with high priced in a property that needs significant upgrading and cleaning.

There is little food, the bar was open 3 hours per day 5 pm to 8 pm one day, closed the next. The towels around the pool are bathroom hand towels to lay over the lounge chairs to soak up some sun. I asked for full size towels they told me they have none for the pool.

I consider this property a scam to fleece the unsuspecting public out of high room rates due to the location and when you arrive you find a filthy bathroom that nobody can hardly use, you would never take a bath, the shower was bad enough. I have photos of the bathtub.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hyatt Palm Springs
Responded 25 Mar 2022
Dear John, We appreciate you taking the time to share your thoughts regarding your recent stay at our property. While we're pleased that you welcomed our great location, it greatly saddens us to hear that we failed to meet your expectations and you were disappointed with the amenities available. Please accept our apologies for any issues you experienced with your room and if you found our accommodations not as clean as they could have been. We will certainly address the concerns you raised internally and work with our team to see where improvements need to be made. Your feedback is important as we continually strive to provide our guests with a positive stay. Thank you for your feedback and, given the opportunity, we would like to provide the stay you were hoping for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amarp717 wrote a review Aug 2020
Cerritos, California
+1
2.0 of 5 bubbles
Disappointed by the lack of COVID precautions. especially in a city with lots of elderly people.

The hotel is in the heart of downtown Palm Springs, walking distance to great shopping and restaurants.

Booked a getaway from the new normal to enjoy the sun. I hardly stay at Hyatt locations because I don't have status with the chain [usually Hilton because I'm a Diamond], but they match your M life status. The rooms are suite style with a sofa bed. A booked a room for 2 nights and got a room on the 6 th floor over looking the pool. The rooms have a window where anyone walking by can look inside to room which re minds me off a cheap motel or something. It was cute, but very outdated, the bathroom has pink titles and cheap feel to it [when you charge $250 a night it shouldn't be cheap].

Since we were traveling durning a pandemic I felt the hotel would have wipes and branded mask or a place for people to wear a mask , but that wasn't the case. Housekeeping isn't great, their were stains on the tube and stuff. I just ran hot walk to clean it. The water pressure is VERY VERY low. The bathroom had a light bulb that was out and the vent had dirt all over it, so I don't event think they clean anything. The couch had a hole in, the hotel is run down. Also the air conditioning makes a huge noise when you run it. It was a 122 deg so we ran it 24/7.

Let's talk about how dirty the pool is and the lack of social distance. Very inch of the pool was filled with people. The water was blue but their was hair and trash inside it. The first day went at 7 pm, day two at 1 pm and the stuff in the water was still there. No one cleans the pool so I jumped it and went right out.

Location is great but being in an pandemic and staying here I think I have to self isolate for 20 days. Very disappointed in the lack of safety measures in place durning this time. Not worth the $250 night rate, felt like a cheap motel with a brand name slayed on. If this what a Hyatt is branding then it's a joke.

Also if you don't tell the front desk you didn't park in self parking it will charge you $22 a day. Look around the area their a tons of street parking on the back of the hotel. Ice you need ice or anything it's all that front desk, which is usually staffed with one person. The hotel advertised a social hour from 4-5 pm for drinks as part of the resort fee but they don't host it anymore but still charge the fee. Also no gym or anything is opened. Stay at the Hilton or the Kipton, avoid this hotel.
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Date of stay: August 2020
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Rooms facing the pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer527603 wrote a review Jan 2020
2.0 of 5 bubbles
This is not a resort. It is a hotel with a pool. Plain and simple. The service was poor, but that was mostly due to understaffing. The front desk staff was friendly and helpful when they could be found. They only had one person staffing front desk on the morning of a full hotel. The breakfast service was terrible with employees moving very slow and conversing with each other while guests waited for coffee. At nearly $300 per night (including taxes and "mandatory $22 per night resort fee") one would think they could at least provide parking instead of charging $27 per day. I found free parking on the street within a block, but worried somewhat about security. Nothing happened, however, and the area seemed safe. It wasn't all bad; the rooms are spacious and many have nice views of mountains and pool. The downtown location is inconvenient to shopping and restaurants.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fiona314 wrote a review Feb 2022
Fiona314
+1
1.0 of 5 bubbles
It’s almost impossible to believe this is a Hyatt property. It is dilapidated, barely managed, and not particularly clean. To be fair, the location in downtown Palm Springs is convenient, and the desk staff were very apologetic teenagers who clearly had no training in hospitality and the whole place seemed understaffed. For a serious nightly cost, we had a so-called cabana suite which had a vinyl pull out twin bed couch with a terrible 3” mattress. The furniture was ratty and in poor repair. The walls and woodwork were damaged, unpainted and worn. The room wasn’t ready by 4pm check in and we were given excuses for almost an hour until I insisted someone actually check. Other travelers were having the same experience nearby. The hideaway bed was just this dingy bare mattress and I was told that the hotel does not make up the hideaway. We had to ask twice for them to give us sheets and a blanket so we could do it ourselves, and we had to do that at the front desk because the phones to the desk, housekeeping, and everywhere else just went unanswered when we called. The pool area was also ragged, with broken door, ancient dingy lounge chairs, ripped up cabana curtains and disintegrating surface around the pool. Wow, Hyatt. Just implode this old place like a Vegas strip casino and start over!
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Date of stay: February 2022
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Stay elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hyatt Palm Springs
Responded 4 Mar 2022
Dear Fiona, It is disappointing to hear your time with us failed to meet your expectations. While we are glad that you appreciate our fantastic location and found our staff to be friendly, we apologize for any issues you may have encountered during your stay. Guest feedback is our primary catalyst for improvement, and we can assure you that your experience will be reviewed to ensure that we are providing the quality visit that we know our guests expect. Thank you for taking a moment to help us improve, and we wish you all the best on your next adventure.
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ChiTravl78 wrote a review Feb 2020
Chicago, Illinois
2.0 of 5 bubbles
The bright-side to this hotel is the location!

However things go downhill from there. The rooms are large but OLD and not in a fun palm springs retro way, but a dirty stained rundown sort of old. The room we were in had dripping faucets (they had been dripping so long you could see the brown stains where the drips would land) As well the marble in the bathroom had dark stains in addition to the damaged finish. The lack of maintenance extended to the sitting area with large visible stains on the couch and the patio and patio furniture.

Some wear in the facilities can be overcome by staff and service, but again the hotel fell short. An empty pizza box from the first of a three night stay was still there when we checked out. I would have expected housekeeping to remove trash with daily service. As well the lobby staff was mostly quiet even upon arrival with three gentlemen by the valet podium and no other guests on the drive there was no greeting/welcome or offer for luggage assistance. This was the theme throughout our stay, if you interacted with the staff they were very nice, but only after you engaged.

This was my first trip to Palm Springs and while I enjoyed the location I would likely choose to walk a little farther for better service/quality of accommodation on a future visit.
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Date of stay: February 2020
2.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelbie asked a question Dec 2022
New Orleans, Louisiana2,866 contributions9 helpful votes
Anyone has a contact email of the property?
Answer from TonyColvin
Los Angeles, California7 contributions
No, I don't have it, but as with any hotel in the US, you can call the front desk or manager's office and ask for it.
Lisa T asked a question Oct 2019
9 contributions
What is a standard suite?
Answer from Jay H
4 contributions1 helpful vote
Two separate rooms. The outer room has a sofa, coffee table, desk and TV. It has a large bathroom and an inner bedroom with bedside tables, dresser and TV. I would rank the suite as barely average. I will not stay there again. The hotel needs a major upgrade.
Answer from Catherine b
Montara, California3 contributions
Yes plenty of street parking nearby and it’s free. I left my car there overnight and didn’t move it for the entire day and no problem
Henry A asked a question Jul 2018
Visalia, California1 contribution
What is a cabana suite
Answer from PalmSpringsGM
Palm Springs, California
Good Day, a cabana suite is a suite on the first floor with easy access to the pool. It is a suite room, and has a cabana connected to the room for easy in and out to the pool deck. These are very popular during pool season.
drcyslvdr asked a question Jul 2018
Rancho Cucamonga, California19 contributions29 helpful votes
Is this a pet friendly hotel?
Answer from lovefun99
Torrance, California607 contributions146 helpful votes
Yes. I think is an extra $100.00 per night for pets
DOUG V wrote a tip 9 Jul
1 contribution
1.0 of 5 bubbles
"Much better lodging options in Palm Springs for less $"
Read full review
Climber22239911911 wrote a tip Jun 2024
1 contribution
4.0 of 5 bubbles
"No room service but you can order from the restaurant and simply go downstairs to pick it up."
Read full review
Bernadette D wrote a tip May 2024
1 contribution
4.0 of 5 bubbles
"Pool gets crowded on weekends."
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Jung C wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Great location"
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BigCane00 wrote a tip May 2024
Fort Lauderdale, Florida71 contributions66 helpful votes
3.0 of 5 bubbles
"It gets hot in Palm Springs after May"
Read full review
Not the right property for you?
There are more places to choose from in the Palm Springs area.
PRICE RANGE
S$213 - S$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency suites palm springs hotel palm springs, hyatt regency palm springs, hyatt palm springs, palm springs hyatt
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
197
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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HYATT PALM SPRINGS: UPDATED 2024 Hotel Reviews, Price Comparison and 1,547 Photos (CA) - Tripadvisor

Frequently Asked Questions about Hyatt Palm Springs
Which popular attractions are close to Hyatt Palm Springs?
Nearby attractions include Brandini Toffee (0.4 km), Palm Springs Art Museum (0.3 km), and Palm Canyon Drive (0.05 km).
What are some of the property amenities at Hyatt Palm Springs?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Palm Springs?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Palm Springs?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Palm Springs?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hyatt Palm Springs?
Conveniently located restaurants include The Sandwich Spot, Tommy Bahama Marlin Bar & Store, and Tac/Quila.
Are there opportunities to exercise at Hyatt Palm Springs?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Palm Springs have airport transportation?
Yes, Hyatt Palm Springs offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Palm Springs?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Palm Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Palm Springs offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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