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Advertising made it look like my extra payment for a pool view would result in a “pool view suite” as my reservation stated. My view is of a big bush and a fence after that. Wanted a “blended” drink in the bar but no blenders....More
Response from Peter B, Front Office Manager at The Saguaro Palm SpringsResponded yesterday
I am very sorry to hear about the challenges you experienced during your recent stay with us. I totally understand your frustrations with expecting to have a room that states to have a pool view and get anything but that and also not...More
For my birthday in October I decided to take a staycation with my girlfriend instead of going out of town. The Saguaro was the perfect place to relax and unwind. My suite overlooked the pool, the suite was spacious with all the necessary amenities and...More
Thank Kathleen B
Response from Adam R, Guest Relations Manager at The Saguaro Palm SpringsResponded 27 November 2017
Thank you so much for taking the time to leave us a review! I'm so glad that you and your friends were able to celebrate your Birthday with us! Happy-Birthday by the way!!!
Come back and see us again soon, thanks again!
Adam Ramirez |...More
First, the pluses (not many):
- bright colors make for fun photos (and many just stop by for photo shoot and then leave)
- micheladas were great, made the way they should be with Tajin salt on the rim
- neat retro displays - Barbie...More
This place was a pretty decent hotel that certainly caters to the younger crowd as is evidenced by the bright colors and the pool scene. The hotel room was a little dated and the purple carpet didn’t help to hide the fact that it’s been...More
Thank Brady D
Response from Peter B, Front Office Manager at The Saguaro Palm SpringsResponded 2 days ago
Hello Brady D,
Thank you very much for taking the time in providing us valuable feedback. If given the opportunity, I would like to address your concerns in detail and make this situation somewhat better for you. Please feel free to contact me at PBalingit@thesaguaro.com...More
I booked 1 night through Priceline for a 4-5 star hotel. Priceline booked The Saguaro Palm Springs. Once it books, I immediately read the reviews and realized that this hotel is not a 4-star hotel. I tried to cancel, but Priceline Customer Support refused to...More
2 Thank Maroussi
Response from Peter B, Front Office Manager at The Saguaro Palm SpringsResponded 1 week ago
I am very sorry to hear about the challenges that you experienced during your stay with us. Please feel free to contact me at 760.323.1711 ext. 8125 or via email PBalingit@thesaguaro.com. If given the opportunity, I would like to go over your concerns...More
The pool is definitely heated. The hotel is very family friendly. Dog friendly as well. Pool hours are 8 am to Midnight. In season (approximately Mid Feb onward) only Saturday from 11 am to 5 pm is party time. The rest of... More
The pool is definitely heated. The hotel is very family friendly. Dog friendly as well. Pool hours are 8 am to Midnight. In season (approximately Mid Feb onward) only Saturday from 11 am to 5 pm is party time. The rest of the week is not.