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Extended Stay America - Palm Springs - Airport

166 reviews
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Traveller (31)
Room & Suite (14)
Pool & Beach (4)
Overview
  • Excellent32%
  • Very good18%
  • Average17%
  • Poor9%
  • Terrible24%
Travellers talk about
“desert air”(2 reviews)
“nice tv”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Offers from Extended Stay America - Palm Springs - Airport
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (166)Write a Review
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Show reviews that mention
All reviewsnon smoking roomdesert airnice tvmaintenance manfront desk clerkplace to sleepweek staykitchen areacoachella valleyjoshua tree national parkfull kitchenwould definitely stay here againpalm springrooms are spaciousfree breakfastthe general managerclose to downtown
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21 - 25 of 163 reviews
Reviewed 15 July 2017

They give out vouchers to homeless and parolees to stay here. Staff very slow and hotel entrance and walkways were filthy. People smoking weed in and around the hotel grounds. Breakfast is a joke, packaged muffins, coffee and granola bars

Review collected in partnership with Extended Stay
1  Thank 28josefl
Response from 00esa, General Manager at Extended Stay America - Palm Springs - AirportResponded 16 July 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 5 July 2017

The trip was amazing and it was a fun time. Staff was very friendly and gave us everything we needed right away. The hotel was very clean. I would stay here again and recommend to friends and family..More

Review collected in partnership with Extended Stay
Thank twitchy1144
Response from 00esa, General Manager at Extended Stay America - Palm Springs - AirportResponded 6 July 2017

Thank you for the wonderful feedback of Extended Stay America - Palm Springs - Airport. We are delighted you were impressed with our attentive service and well-kept property. We appreciate you recommending us and look forward to welcoming you and your family back soon. Sincerely,...More

Reviewed 28 June 2017

I think people live there because a guy walked out of the room with his bicycle & it smelled horrible & I could see a whole bunch of stuff as I walked past. In 2 separate rooms I could hear couples arguing, there are very...More

Review collected in partnership with Extended Stay
Thank helendS5640FD
Response from 00esa, General Manager at Extended Stay America - Palm Springs - AirportResponded 29 June 2017

Thank you for leaving your feedback. We want every guest who stays with us to have a positive experience. We did not make that happen for you, and we are truly sorry. Although your experience is not typical of our service, we obviously have room...More

Reviewed 26 June 2017 via mobile

My family and I stayed over night at this hotel. There were several problems with our stay. First, the toilet was plugged up with a sponge that was left in the toilet after possibly being cleaned. There was also a small smudge of feces on...More

Thank katrina H
Response from 00esa, General Manager at Extended Stay America - Palm Springs - AirportResponded 27 June 2017

Katrina, We sincerely apologize for the odor and cleanliness issues you encountered while here. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. Rest assured that we take these reviews seriously and then fine-tune procedures to...More

Reviewed 25 June 2017

Always clean & well-run; current team at Palm Spgs facility just excellent. Manager Don, Jamie, Bill (has been there for years), Aaron (young student but just excellent) and maintenance man, Rigoberto--very friendly, positive, professional and accommodating.More

Review collected in partnership with Extended Stay
Thank Jack W
Response from 00esa, General Manager at Extended Stay America - Palm Springs - AirportResponded 27 June 2017

Jack, it was a pleasure to have you as our guest at Extended Stay America a - Palm Springs - Airport. We are delighted to read you had a wonderful time and like the excellent service provided by our staff. I will share your compliments...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$101 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$101 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (31)
Room & Suite (14)
Pool & Beach (4)
Dining (1)
Hotel & Grounds (23)
Bathroom (2)
Family and Play Areas (2)
Questions & Answers
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222John222
28 July 2016|
AnswerShow all 2 answers
Response from SueVirginiaBeach_Va | Reviewed this property |
I also had a car. I don't think there is a shuttle
0
Votes
PieHole99
22 September 2014|
AnswerShow all 4 answers
Response from JOldmanDM | Property representative |
Hello! To answer your question for our rooms in Palm Springs, yes the windows do open on the ground floor. On all other floors they open to a point based on safety. Thank you for choosing Extended Stay America for your... More
0
Votes
Room Tips
"wifi was NEVER offered as a service"
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"Don't stay here"
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"don't think there are any good rooms!"
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"Don't book this hotel!!"
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