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I was expecting high end luxuries after reading on the Helios webiste about luxurious robes in guest rooms. Instead, the rooms and amenities were shabby. The robes were second-hand, kept on board after La Posada became Helios. The towels and bath mats were thread-worn and...More
although the place is fine, the beds comfortable and the staff friendly enough, there is a considerable security issue at helios. during my 2-night stay there were 2 cases of theft: my room was burglarized on one night, on the next night items were stolen...More
12 Thank Traveler99911111
Response from ed s, Owner at HeliosResponded 24 January 2014
Thank you for bringing attention to me regarding the issue of the bath robes. I have replaced all the bath robes with 100% cotton terry bath robes.
This place is super grotty. It doesn't look like they clean anything in the common areas.
And it is very quiet too unless it's one of their 'party' weekends.
it's a shame, it could be a whole lot better.
To top it all off, the...More
I just returned from a 9-day visit to Palm Springs and Helios Resort and, like every time before, the experience was amazing. I arrived early at the resort (about 9:30 in the morning) and my room was ready and waiting for me. Once again, the...More
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