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Triada Palm Springs, Autograph Collection

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640 N Indian Canyon Dr, Palm Springs, Greater Palm Springs, CA 92262-6047
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (430)
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Panoramas (9)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Triada Palm Springs, Autograph Collection
Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 80 hotels in Palm Springs
Location
Cleanliness
Service
Value
Located in the heart of the Movie Colony district, Triada Palm Springs, Autograph Collection is surrounded by gorgeous scenery, and you can take a ride on the nearby Palm Springs Aerial Tramway for a stunning view of the mountains. Closer to the hotel, the Palm Springs Convention Center is within walking distance for conferences or events and the Palm Springs International Airport is 3 miles away for easy access. Our resort is made up of three wings: Mente, Corazon and Alma, with each one featuring a distinct décor and a stylish design. Our intimate restaurant, Iluminara, offers poolside seating and outdoor dining with a view. Room service is also available if you're looking to indulge in breakfast in bed while relaxing on our luxurious bedding. Take an open-air dip in one of our two outdoor pools or get active in our fitness center. At the end of the night, relax and retreat to your luxurious accommodation for a peaceful night's sleep at Triada Palm Springs, Autograph Collection.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Poolside bar
Car hire
Business Centre with Internet Access
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Boutique
Languages Spoken
English, Spanish
572Reviews31Q+A100Room tips
Traveller rating
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Popular mentions
tiffanymc85 wrote a review 18 Jan
Moreno Valley, United States75 contributions20 helpful votes
Let me preface this review with acknowledging how nice and professional the staff were during our stay this weekend. I have seen reviews stating otherwise and that was not my experience. Every single person I interacted with was exceptionally nice, especially Gilbert the bartender. I will say this: This is not deserving of the Autograph Collection name. I have been a Marriott Bonvoy Member for seven years and am currently a Titanium Elite Member, so I have stayed in a lot of their hotels and have been exclusively doing so over the past five years. I have stayed in a myriad of the Autograph hotels and the level of luxury at this one does not make the cut. We stayed in the Queen Casitas Room. The room was clean but it was WORN OUT. The floors were loud and creaky, the sofa sunken in and uncomfortable. All the walls had stains on them and the paint was chipping every where. The furniture was chipping and dented. The only reason I would consider staying here again is due to the location. But this was not a comfortable or luxurious experience. If they put some TLC in the rooms and facility in general then I would definitely come back. But until then I will try the Renaissance or go back to the Hilton which are also in this area.
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Date of stay: January 2022
Value
Rooms
Service
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Response from Gonzalo Rodriguez, General Manager at Triada Palm Springs, Autograph Collection
Responded 3 days ago
Hello Tiffanymc85, Thank you for your review & feedback. We deeply apologize for our shortcomings. We also want to thank you for bringing everything to our attention. We will be sure to share your feedback with the team to ensure everything you encountered is isolated moving forward. Once again, thank you for your feedback. Best Regards, Triada Palm Springs Staff
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Liz wrote a review 16 Jan
Sydney, Australia6 contributions
+1
I love to stay in interesting, beautiful places when I travel, and try to avoid run-of-the-mill hotels, ideally without sacrificing a bit of luxury. However, as I often travel by myself, I also need to make sure these are safe, secure, friendly, clean, and allow me to relax without worry. Triada was all of this and more! The staff were wonderful and accommodating, the location was central to everything I needed, the room was lovely, very cosy and comfortable, and the view from it out onto the pool with the palm trees and mountains beyond was perfect! The only downside was the limited hours of food and bar service, but when I was able to grab breakfast by the pool or an afternoon margarita at the bar, they were both excellent and served with smiles. Highly recommend this beautiful property, and especially Room 118 for a corner room with a gorgeous classic Palm Springs view, and convenient access to the saltwater pool and front desk/meals/bar area. Thank you, Triada team!
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: Upstairs rooms have better view and more privacy
See more room tips
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Response from Gonzalo Rodriguez, General Manager at Triada Palm Springs, Autograph Collection
Responded 3 days ago
Hello Msemmsr, Thank you so much for your great feedback & review! We truly hope you return whenever your travels being you back to Palm Springs. Best Regards, Triada Palm Springs
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Nir E wrote a review Dec 2021
New York City, New York10 contributions11 helpful votes
It's all a matter of expectations. Marriott puts this hotel at the top of the listing for Palm Springs, and marks it as "Category 6", which suggests quite high-end and luxury. In fact, the word "luxury" features in a large font on their website. But the reality is, this is a very basic 2-3 star hotel. We had a "suite", but it was very small with tiny windows facing the tiny pool. Bed is marketed as "queen", but it's smaller. The suite comes with a kitchen, but they won't even provide complimentary bottles of water (mini-bar is empty, but you can buy water in the lobby). Bathroom is not great either. Low water pressure in the shower, a dirty curtain and very noisy toilet. But above all, service is unfriendly and limited. They will not clean your room before day 4 of the stay "because of Covid" At this point, it feels like a lousy excuse, as all the other hotels I've stayed in since Covid do clean the room if the guests ask for it. Bottom line- if you're looking for a luxurious experience, this is not it.
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Date of stay: December 2021
Rooms
Location
Service
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Response from Gonzalo Rodriguez, General Manager at Triada Palm Springs, Autograph Collection
Responded 2 weeks ago
Dear Nir E, Thank you for choosing to stay at the Triada Palm Springs, Autograph Collection and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback, we hope to see another time whenever your travels bring you back to Palm Springs. Sincerely, Triada Palm Springs
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garyhartaz wrote a review Dec 2021
Scottsdale, Arizona10 contributions
I am a loyal Marriott Titanium Bonvoy guest who spends 1/3 year+ in a Marriott brand property. I have stayed at many Autograph Collection locations and this one should not be one! From check-in to the state of the room, the entire experience was horrible. To begin with, the room was not ready at the 4pm check-in time. Keep in mind, I checked in a day before on the app so they knew I was coming. Next, NOT ONCE, was I thanked for being a loyal Bonvoy member. Mike, the front desk individual, was completely indifferent from start to finish. For $600 a night, this 1 bedroom Casita should have been over the top, not in the gutter! The room, oh the room. Dirty, run down, and no working kitchen sink water. The furniture, at least in room 317, is falling apart and the couch was badly "stained". The dining room chair upholstery is totally coming apart, the table finish has been retouched so many times that it should have been turned into firewood a long time ago. I can go on and but you get the point. I brough all of this to the attention of Mike, who really just didn't care. He never offered any solution so I proposed one, cancel the room, refund us, and we'll go to another local Marriott property where they value service and are proud of their property. It was easier for Mike to cancel and refund without penalty. So much for giving their property in another room a chance. Gonzalo Rodriguez, what say you sir since you never called me?!?!
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Date of stay: December 2021
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Response from Gonzalo Rodriguez, General Manager at Triada Palm Springs, Autograph Collection
Responded 3 weeks ago
Dear Mr. Hart, Thank you for taking the time to review your time here at Triada Palm Springs. I sincerely apologize for your experience and the flaws you found with the King Casita. I understand that as a Titanium Elite Marriott Bonvoy member, you are an experienced and sophisticated traveler, with several months a year spent in hotels, so I take your comments to heart. I hope you were able to find suitable alternate accommodations and enjoy your time here in Palm Springs. Once again, I apologize for your experience. Best Regards, Luke Ryan Triada Palm Springs
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Departure783733 wrote a review Dec 2021
1 contribution1 helpful vote
The staff is absolutely excellent, each individual is kind, knowledgeable and beyond accommodating. When my family needed to return to Sedona Az. I staid. No words can express my gratitude to the general manager Gonzolo and staff. They upgraded me, protected my privacy and let me dogs feel their love. I am highly sensitive and my dogs are race cars in the disabled world.. or in any world. Scott, Dani, Mike.,, thank you. Scott.. you are amazing. Thank you. Dani.. thank you for the accommodating me and being kind to an old woman. Mike., you were patient and tolerant.. we definitely came in like a wind storm. I so needed the salt water pool., perfect temperature. Many things that are elegant are old. This hotel and its casitas is clean, elegant and charming. I did not get out much.. but the location was not lost on me. Palm Springs is marvelous.. and the location is superb. I can't imagine why anyone would give this lovely, elegant grand dame less than the highest rating. Cms
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Date of stay: December 2021Trip type: Travelled with family
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Response from Gonzalo Rodriguez, General Manager at Triada Palm Springs, Autograph Collection
Responded 3 weeks ago
Dear Departure783733, Thank you for your kind words and wonderful review. Your remarks will be shared with the staff you mentioned as providing excellent service during your visit. We hope to welcome you back to Palm Springs soon! Best Regards, Luke Triada Palm Springs
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PRICE RANGE
US$143 - US$457 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsPalm Springs
NUMBER OF ROOMS
56
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Frequently Asked Questions about Triada Palm Springs, Autograph Collection
Which popular attractions are close to Triada Palm Springs, Autograph Collection?
Nearby attractions include Palm Canyon Theatre (0.2 km), Village Center for The Arts (0.2 km), and Our Lady of Solitude Church (0.4 km).
What are some of the property amenities at Triada Palm Springs, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Triada Palm Springs, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Triada Palm Springs, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Triada Palm Springs, Autograph Collection?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Triada Palm Springs, Autograph Collection?
Conveniently located restaurants include EIGHT4NINE Restaurant & Lounge, Copleys On Palm Canyon, and Palm Springs Koffi North.
Are there opportunities to exercise at Triada Palm Springs, Autograph Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Triada Palm Springs, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Triada Palm Springs, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Triada Palm Springs, Autograph Collection?
Many travellers enjoy visiting Indian Canyons (7.2 km), Elvis Honeymoon Hideaway (1.4 km), and Village Green Heritage Center (1.3 km).
Does Triada Palm Springs, Autograph Collection have any great views?
Yes, guests often enjoy the mountain view available here.