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Hilton Palm Springs

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Hilton Palm Springs
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1,188 Reviews from our TripAdvisor Community

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Showing 1,137: English reviews
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inglewood, United States
Reviewed yesterday NEW

Great Hotel~ From staff, to area of hotel! LOVE LOVE LOVE!! The Hotel was in a nice location, very close to a lot of restaurants, and sites. I had a great experience with the staff, they were very friendly. I honestly thought this was a hotel for adults but its actually a nice hotel with families and their children. so...

Review collected in partnership with Hilton Hotels & Resorts
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Thank lieshap2017
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We looked to visit Palm Springs for a touring afternoon but found ourselves super satisfied with just staying on the grounds. The hotel is a lovely courtyard in the desert and only a few short steps to a casino. But we chose to enjoy the pool deck and wonderful service by Daniel, Daniel and Anthony. Great hosts. The food choices...

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Helpful?
1Thank DougandPattyCollins
About Hotel's Favourite Review
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you so much for the 5 star review DougandPattyCollins! We are so happy to hear you enjoyed your trip and had some fun by the pool. We definitely hope to see you again soon!

Bloomfield, Connecticut
Reviewed 2 days ago NEWvia mobile

Good stay at the Hilton. Pool area is great with bar/food service. Room was Hilton standard, large, comfortable bed. Used room service twice for late dinner, fast service and good food. Across street from Shermans Deli and 3 blocks to Palm Canyon Dr. Friendly helpful staff.

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Helpful?
Thank TennisFan860
Los Angeles, United States
Reviewed 3 days ago NEW

Don't stay here. They charged me for room service that I did not order. I called to dispute and they promised a call back they never called me. I had to call 3 times over 3 days. The people at the hotel had no interest in resolving my issue. It was a 'too bad' type of attitude. They did nothing...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bensonk34
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for taking the time to review bensonk34. I am truly sorry your recent stay did not meet and exceed your expectations. We strive to provide every guest with great customer service and regret this was not your experience. I will review your comments with our team and look for ways to raise the bar. We do hope you...

Reviewed 4 days ago NEW

This hotel is nice and a convenient short walk to the convention center as well as downtown. Don't miss the street faire if you're there in Thursdays. Also must mention that there are a lot of great restaurants close by!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Nancy P
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for the 5 star review Nancy P! We are happy to hear you enjoyed your stay and had the opportunity to visit Village Fest. We hope to see you again soon!

Bath, United Kingdom
Reviewed 5 days ago NEWvia mobile

Nice lobby area and charming staff. I understand the pool area is very nice but as swimming in a hotel pool and hanging around beside it is definitely not my thing I cannot comment on it, my priority is the room I am sleeping in. Bedroom was large and had a balcony with table and chairs overlooking the street below...

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Helpful?
Thank madisonWilts
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for taking the time to review your recent stay madisonWilts. I apologize your stay did not meet and exceed your expectations. The "small stuff" is very important to us as well and appreciate you taking the time to let us know. We certainly strive to make sure the details are taken care of and apologize your stay did...

Victorville, United States
Reviewed 1 week ago

The hotel was extremely nice. Room was clean, comfortable and quiet. Plenty of restaurants, bars and shopping within walking distance. Casino is located directly across from hotel. I would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank X1211QLlorim
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you X1211QLlorim for the 5 star review! We are happy to hear you enjoyed your stay and hope to see you again soon!

corona, United States
Reviewed 1 week ago

To me This is a 5 star hotel in the heart of palm Springs. They have the nicest pool and it's always warm and pleasant. The staff will walk on their hands for you. And the food it's out of this world. 2 Minutes walking distance to down town. and super quiet.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Anet M
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for the 5 star review Anet M! We are so happy to hear you enjoyed your stay and we definitely would walk on our hands for our guests! We are glad you got to enjoy some pool time and downtown Palm Springs. We hope to see you again soon!

Los Angeles, California
Reviewed 1 week ago

Motel style terrible service Would not honor my Hilton Honors points towards my stay. Told me I had a pool view room but gave me a street view room. Would not change room. Bad smell, old mattress, felt like a motel

Review collected in partnership with Hilton Hotels & Resorts
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3Thank 521stevev2017
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you for taking the time to review your stay 521stevev2017. I apologize we did not meet and exceed your expectations. I will share this with our team and look for ways to raise the bar. We truly value your input and hope if your travels bring you to the area again, we have the opportunity to show you the...

Victoria, Canada
Reviewed 1 week ago

We found ourselves having to stay just one night in Palm Springs prior to flying out. We chose this property given its proximity to the airport and some Hilton Honors points we wanted to use up. Check in was prompt and friendly. Special thanks to Emma for going above and beyond in making a short stay memorable. The rooms are...

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Helpful?
Thank trentlarge
HiltonP S, Public Relations Manager at Hilton Palm Springs, responded to this review

Thank you so much for the 5 star review trentlarge! We are happy you enjoyed your stay with us and will let Emma know your comments. Thank you so much for staying with us and hope to see you longer next time!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Hilton Palm Springs offers a perfect combination of location, amenities and distinctive service. Located in downtown Palm Springs, our resort features premium accommodation including 58 suites, 33,000sq ft special event space, Elements Spa luxury day spa and a variety of dining options including Al Fresco our poolside bar and grill. Whether you are traveling on business or looking for a peaceful retreat, the Hilton Palm Springs can provide you with the ultimate desert hotel experience. ... more   less 

Additional Information about Hilton Palm Springs

Address: 400 E Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Region: United States > California > California Desert > Palm Springs
Price Range: $192 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Palm Springs 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Expedia, Hotels.com, Orbitz and Jetsetter so you can book your Hilton Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Palm Springs Hotel Palm Springs
Palm Springs Hilton
Hotel Style:
#2 Top resorts Hotel in Palm Springs
#3 Business Hotel in Palm Springs
#4 Spa Hotel in Palm Springs
#4 Luxury Hotel in Palm Springs
#15 Family Hotel in Palm Springs
#16 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Palm Springs staff and other travellers.
18 questions
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Questions? Get answers from Hilton Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with both pool and mountain views on the 3rd floor.”
 of 5 bubbles trentlarge, 13 Mar 2017 | Read review
“Get a pool view that also faces WEST (the mountains) - higher floors better views (only 3 floor hotel).”
 of 5 bubbles michaelfO1728CH, 27 Feb 2017 | Read review
“Some rooms have a view of the pool. Others let out directly to it.”
 of 5 bubbles JulesinAtl, 26 Feb 2017 | Read review
“First floor rooms facing the inner courtyard have direct patio access to the pool area.”
 of 5 bubbles rlalvar33, 16 Feb 2017 | Read review
“Top floor which is the 3rd. Pool/Mountain view first choice. Mountain view second choice.”
 of 5 bubbles JeanH571, 5 Feb 2017 | Read review
5 of 5