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Palm Mountain Resort & Spa

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Traveller (285)
Room & Suite (234)
Pool & Beach (78)
Overview
  • Excellent24%
  • Very good42%
  • Average22%
  • Poor7%
  • Terrible5%
Travellers talk about
“great location”(68 reviews)
“ruby's diner”(7 reviews)
“pool area”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
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440 results
Traveller rating
113
166
102
33
26
Traveller type
Time of year
LanguageEnglish
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113
166
102
33
26
Show reviews that mention
All reviewsgreat locationruby's dinerpool areacan't beat the locationbody washfire pitcomfortable roomcoffee beansthe ground floorfridge and microwavethe thursday night streetwalking distanceheart of downtownart museuman older hotelrestaurants and shoppingair conditioner
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1 - 5 of 440 reviews
Reviewed 1 week ago

Pool was nice though I only saw it at night. The rooms were small but nice. Pool towels were waiting in the room. Had an issue with the card which caused me to have to walk around the block to get back to the front...More

Thank DarethaH
Response from Dorie N, Asst Front Office Mgr at Palm Mountain Resort & SpaResponded 2 days ago

Thank you for your review. We are so sorry for the issues you encountered during your recent stay with us. We do hope you were able to enjoy your stay aside from the issues and hope to see you again in the near future.

Reviewed 1 week ago

Overall not a great stay. May not return, won’t refer because there is enough choice in the same category nearby. Pretty hotel, nice location. Unfriendly staff, not helpful and appear unhappy. The sink didn’t drain the pool was cold the linens were not changed when...More

Review collected in partnership with this hotel
1  Thank dmiles925952
Response from Dorie N, Asst Front Office Mgr at Palm Mountain Resort & SpaResponded 1 week ago

Thank you for your review. I would like to take this opportunity to apologize as this is not the way we typically take care of our guests. We strive to create exceptional experiences and your feedback is very helpful in making sure that we are...More

Reviewed 2 weeks ago

Booked a room here and upon check in we told the manager we called the night before and asked for an ADA accessible room. The manager said they were all given out. So once I started asking if they were given to “disabled” people since...More

1  Thank itsmecarm
Response from Dorie N, Asst Front Office Mgr at Palm Mountain Resort & SpaResponded 2 days ago

Thank you for your feedback. We are so sorry that you did not have a better experience with our hotel. We strive to accommodate our all of our guests and their needs, and we was disappointed to hear about the problems you encountered. We do...More

Reviewed 2 weeks ago

We booked our stay with a Groupon deal. Check-in was easy and our room was available early. Room was located on the backside of the property. It wasn't loud at all. The bed was so-so. The view into the courtyard was nice, but everyone walked...More

Thank KrysNugal
Response from Dorie N, Asst Front Office Mgr at Palm Mountain Resort & SpaResponded 2 weeks ago

Thank you for your rating and review. We are glad to hear you enjoyed your stay with us and are so sorry for the inconveniences you experienced during your stay. We hope to see you again on your next visit to Palm Springs.

Reviewed 2 weeks ago

It was my first trip to Palm Springs. I was hoping for some relaxing pool time. While the pool hours were awesome, I think they should initiate a quiet period. The pool was open till 11 pm which was great. I would have loved being...More

Thank mdstodola
Response from Dorie N, Asst Front Office Mgr at Palm Mountain Resort & SpaResponded 2 weeks ago

Thank you for the rating and review. We are so sorry you did not have a better experience during your stay with us. We do hope you will stay with us again on your next visit to Palm Springs.

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$75 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Palm Springs
#14 Spa Hotel in Palm Springs
#27 Romantic Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Top resorts Hotel in Palm Springs
#14 Spa Hotel in Palm Springs
#27 Romantic Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (285)
Room & Suite (234)
Pool & Beach (78)
Dining (3)
Amenities (13)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
brel9514
8 April 2018|
AnswerShow all 5 answers
Response from WeAlwaysWAnder | Reviewed this property |
Yes, but is is a quite, calm, relaxing pool. If the kids want to play, run around, splash, and be loud it might not be the best atmosphere for them.
0
Votes
Lewis123497
31 January 2018|
Answer
Response from Ann F | Reviewed this property |
Not sure. Call the hotel to check.
1
Vote
xsmx17x
24 January 2018|
AnswerShow all 3 answers
Response from socaldreamhomes | Reviewed this property |
Parking is part of resort fee, an there is plenty of parking available
1
Vote
Room Tips
"I personally prefer the second floor overlooking the pool area with a nice balcony and view of the mountains."
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"Our room was on the north side. Perfect for walking to the center of PS via the side gate on Taquitz Canyon D."
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"Mention at booking whether you want a balcony or patio."
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"go above ground level with view of pool"
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