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Royal Sun Inn

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255 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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San Francisco, California
Reviewed 6 days ago NEW

When we checked in, we thought we were getting what we expected: a shabby hotel in a great location. But we didn't expect to be screamed at and thrown out at night. Our room's bathtub had a noisy running faucet which would not turn off, and to make it worse, the leak was hot water, which made the tiny bathroom...

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Helpful?
Thank Carole M
Denia, Spain
Reviewed 1 week ago

How lucky we were to have found a deal for this hotel when we need a place to stay for one night in Palm Springs. The first room we were given was at the farest end of the hotel from the lobby on the ground floor. Unfortunately we had to ask to change our room due to a chemical smell...

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Helpful?
Thank Tallbear55
royalsuninnpalm, Webmaster at Royal Sun Inn, responded to this review

Dear Valued Guest, Thank you for choosing the Royal Sun Inn. It is nice to know that you enjoyed the overall stay and services. We are looking to improve our overall services still better based on all your observations. Definitely we are improving a lot and we look forward for your next stay so that you can experience it. Regards...

Toronto, Canada
Reviewed 2 weeks ago

We chose this location in order to be close to family. The rooms are a bit worn, but the beds were comfortable, the rooms were clean and the staff, friendly & helpful. One didn't have to eat all of their meals out as a microwave, refrigerator & coffee machine were in each room. A BBQ was out near the pool....

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Helpful?
Thank MandWK28
royalsuninnpalm, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward to...

Studio City
Reviewed 3 weeks ago

Other than being across the street from the Moorton Botanical Garden, this place does not have much going for it. It is badly in need of an update. For instance you would question if the elevator is safe to use, the driveway has a deep hole for eating your suspension, a number of the staff seem to see the guests...

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Helpful?
Thank S M
royalsuninnpalm, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that you had a bad experience here, for whatever reason. Maintenance staff was informed about your comment and requested to check and do the repair. We have a long history of satisfying our guests, and I regret that we couldn’t satisfy you. You can rest assured that we’ll do a better job for...

Oxford, United Kingdom
Reviewed 4 weeks ago

This is an old school hotel in Palm Springs. The rooms are clean and tidy just a tad dated. There is nothing fundamentally wrong with the hotel and it was fine for the weekend. The walls are a bit thin and I could hear all movement from upstairs.

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Helpful?
Thank Karl M
royalsuninnpalm, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I apologize that there was an unusual problem that you could hear the noise of the fellow travelers.. We take pride in this hotel and will make sure we do better for you next time....

Vancouver, Canada
Reviewed 3 January 2017

My husband I stayed here in December. Given the price, we didn't expect a luxurious hotel, so the value was overall ok. We did however encounter a problem. It had rained extensively that day and we were coming back to our room one night when my husband slipped and had a bad fall. Our room was on the ground level....

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1Thank Kelly B
royalsuninnpalm, Webmaster at Royal Sun Inn, responded to this review

Dear Guest, Thanks for staying with us. I’m sorry you met with an accident. Generally we have not came across ant such incident. I apologize that the incident happen detracted from your stay.Management was informed about your comment. I hope you will make us your first choice if you stay in this area again. We’ll do better for you. Sincerely,...

Reviewed 29 December 2016

My wife and I recently stayed at this property for the second time in two years, to celebrate a milestone birthday in the desert. We love the fact that our balcony overlooked the botanical garden across the street and the hotel is a convenient drive to hiking in the Indian canyons, and is not far from downtown Palm Springs. This...

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Helpful?
Thank Philip R
Management response:

Dear Valued Guest, It is really nice to note that that you liked the stay at The Royal Sun Inn and services at our hotel during your recent visit. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. It’s a matter of pride to serve clients like you. We look forward...

Calgary, Canada
Reviewed 12 November 2016

Stayed here for 2 days while exploring Palm Springs. Room: very good. No visible issues. Hot water: plenty of it. Check in: smooth. Security: no issues. Parking: good - near room. Breakfast: standard (marginally healthy "continental" fare). Pool: excellent. Clean. Not over-chlorinated. Huge hot tube to soak away the day's aches and pains. WiFi: good reception. Not as fast as...

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Helpful?
Thank WellTravelled222
Management response:

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We look forward to having you with us again soon. Sincerely, Hotel Manager

Tucson, Arizona
Reviewed 9 November 2016

I spent November 4 - 7, 2016 at the Royal Sun. I have stayed here in the past and have always found it friendly and convenient to downtown venues that are of interest to me. Downtown is just 1.5-2 miles on N Palm Canyon Dr. (Thursday through Sunday there is the stop in front of the hotel for the free...

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Helpful?
Thank drusso
Management response:

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. I’m extremely happy that you had such a pleasant stay.We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

Seattle, Washington
Reviewed 7 November 2016 via mobile

I truly enjoy my stay here, I stayed in 306 over looking the mountain with over size balcony, king bed, microwave and refrigerator, room is big, bed is comfortable, I slept well, breakfast is decent, hotel is dated but is well kept is definitely better than motel 6, for the price I paid it was more than enough, I don't...

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Helpful?
Thank oceanrfrizz
Management response:

Dear Guest, Thank you so much for your kind words.so pleased that you found us pleasant and helpful. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Royal Sun Inn known as the “Best Kept Secret” in the desert, due to its ideal location in a quiet residential neighborhood, near the intimate Botanical Garden, away from the noise of the busy streets, yet conveniently situated to most attractions and the famous Downtown Palm Springs. ... more   less 

Additional Information about Royal Sun Inn

Address: 1700 S Palm Canyon Dr, Palm Springs, CA 92264-8937
Region: United States > California > California Desert > Palm Springs
Price Range: $104 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Royal Sun Inn 2*
Number of rooms: 66
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Also Known As:
Royal Sun Hotel Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sun Inn staff and other travellers.
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Surprise, Arizona

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles 282carolem, 19 Mar 2017 | Read review
“Try to get a room on the first floor. There is a lift (elevator).”
 of 5 bubbles Tallbear55, 14 Mar 2017 | Read review
“All of the balconies face the pool & courtyard as well as the mountains”
 of 5 bubbles MandWK28, 11 Mar 2017 | Read review
“They have an elevator, so choose an upper floor room for great views of the mountains.”
 of 5 bubbles 642philipr, 29 Dec 2016 | Read review
“Budget motel at a mid range price under some circumstances. Read the fine print!! If you can get it at a budget rate then it is OK.”
 of 5 bubbles DClayton, 16 Oct 2016 | Read review
5 of 5