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Garden Court Hotel

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357 Reviews from our TripAdvisor Community

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Showing 352: English reviews
New York City, New York
Reviewed 24 May 2016

I was pleasantly surprised by the service and amenities at this hotel. The room was very nice and large and featured a classic vibe and charm. The front desk was more than accommodating with every request I had.

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Thank eakrong
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for your lovely review! We're thrilled you enjoyed your stay and we hope that you'll return to stay with us again someday soon. Best, Jeffery P. General Manager

Livermore, California
Reviewed 23 May 2016

Quaint, lovely, European-type boutique hotel with 5 star service, updated rooms and wonderful linens. The service and staff from valet to housekeeping provide cheerful and stellar service. The catering staff is responsive and offers full service for business meetings. I just managed 5 days of business meetings at the hotel utilizing 6 various meeting rooms, and the entire event ran...

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1Thank choralfreak
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the wonderful review! We're very happy to hear your event went so smoothly. We hope you'll visit us again if your travel or event needs bring you back to the area! Best, Jeffery P. General Manager

San Carlos, California, United States
Reviewed 23 May 2016

We've stayed here a couple times over the years and enjoyed the experience 100%. We also got married here back in 2007 in the Grove Ballroom. The wedding coordinators were outstanding; everything happened beautifully that day. The rooms are perfect. The mini bars are packed with great stuff including a $28 half bottle of pinot noir that was superb. The...

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Thank Tomas P
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Tomas, thank you so much for your great review! We're so glad you enjoyed your stays with us. We hope we'll see you again for a future visit! Best, Jeffery P. General Manager

New Canaan, Connecticut
Reviewed 23 May 2016

Have stayed here periodically over last 20 years, and monthly during past year. There are several new hotels nearby, but this is still the best for location and traditional accommodations. This hotel is ideally located half a block from vibrant University Ave, and has comfortable, stylish rooms, quality furnishings, well appointed marble bathrooms. Complimentary morning coffee is reliably excellent. The...

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Thank Fairfielder-1
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the great review! We are thrilled to hear you were pleased with our location, linens and friendly service. Mostly, that your time with us was both comfortable and enjoyable. Your personal mention of Tammy and Karim means the world to us. They are very special and it is the best compliment when mentioned by name....

Boston, Massachusetts
Reviewed 23 May 2016

The hotel was beautiful and the staff was lovely! The location was amazing! However, my room was above a parking lot and the delivery trucks started unloading around 6am every morning. If I return, I will ask for a room facing the court yard.

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Thank 646leahb
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Leah, thank you so much for the review! We appreciate the feedback. Some of our rooms do overlook a public parking area and unfortunately it’s true that deliveries start early. Please be sure to contact us before your next stay and we’ll do everything within our power to ensure that you can get a room facing the courtyard. Thank you!...

Berlin, Germany
Reviewed 23 May 2016

We sadly just spent one night at this beautiful place. The staff from doorman to frontdesk to housekeeping were absolutely lovely and we felt very welcomened from the start. The room was big and beautiful. Everything is brand new and the style is straight and consistent Italian style. Only sad thing is the lack of a pool but if you...

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Thank Boris R
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Boris, thank you very much for the wonderful review! We look forward to having you stay with us again. Best, Jeffery P. General Manager

Santa Cruz, California
Reviewed 20 May 2016

I absolutely love this hotel. I have been staying at this lovely hotel for over three years now. Every visit has been consistently wonderful. The bell staff are experienced and inviting, the front desk is knowledgable and helpful. Last year the hotel upgraded its technology and you can now plug your devices into the large screen in your room! The...

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Thank msilse
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for that fabulous review! We're very happy that you enjoyed your most recent visit as well as your previous ones. We value your loyalty and look forward to seeing you again! Best, Jeffery P. General Manager

Reviewed 18 May 2016 via mobile

We recently traveled as couples to Napa on a wine tasting mission, BTW.. beautiful must do if you've never been there. I added a day on the front of the trip for a meeting in Palo Alto and booked a room, as I had in the past, at the Garden Court on Cowper. I cannot say enough things about how...

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Thank W0mB0m
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the wonderful review! We're thrilled you enjoyed your visit and hope you will join us again on your next visit to the area. Best, Jeffery P. General Manager

Las Vegas, Nevada
Reviewed 1 May 2016

Sometimes it’s the small things that make a difference. Our first impressions were wildly enhanced upon arriving at the hotel. Check in was a breeze and the staff was wonderful and the room gorgeous. However, the best part was after parking our vehicle and then help of our valet (Earl). After a long trip (being from out-of-state), our bags showed...

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Thank Don W
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Don, thank you so much for that wonderful review. We’re so glad that you enjoyed your stay with us, check in was easy, and that Earl provided such great and professional service to you. We’ll be sure that he sees your comments. We look forward to seeing you again when your travels bring you back to the area! Best, Jeffery...

New Orleans, Louisiana
Reviewed 26 April 2016

Lovely boutique hotel in the center of downtown Palo Alto. Room was quiet and well appointed and the bed was very comfy. Bathrooms are a little tight. There is a nice complimentary continental breakfast that is provided each morning on every floor.

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Thank CaliforniaLori
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Lori, thank you for that great review! We’re so glad to hear you enjoyed your stay with us and we look forward to seeing you again soon! Best, Jeffery P. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $350 - $1,271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
11 months ago
over a year ago
Palo Alto, California
8 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms outside the elevators are next to the morning coffee service.”
 of 5 bubbles richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
 of 5 bubbles JeffS674, 23 Jan 2017 | Read review
“Try to get a room with a courtyard view”
 of 5 bubbles R1570EFVik, 25 Nov 2016 | Read review
“Very clean and very up to date with the amenities!”
 of 5 bubbles jpirotta83, 20 Nov 2016 | Read review
“If a bathtub is important to you make sure to ask for one.”
 of 5 bubbles CathyLen, 2 Nov 2016 | Read review
5 of 5