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Garden Court Hotel

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357 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Palm Desert, CA
Reviewed 18 February 2016

Great place to stay when visiting Stanford or the area. Walking distance to everything. Smooth reservations, nice, courteous staff, beautiful, clean rooms and great in-room breakfasts! Will definitely stay there again!

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Thank Cheers9
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your lovely review! We're very happy to hear your stay with us was so comfortable and enjoyable, as that is of course exactly what we always strive to provide our guests. We look forward to seeing you again! Best, Jeffery P. General Manager

Orange County, California
Reviewed 8 February 2016

Sometimes the pictures you see of a hotel online far outdo what you actually get in person, however this is not the case here. The rooms are even more gorgeous in person. They are spacious, beautifully decorated and the beds are beyond comfortable. It's also a bonus to have a beautiful balcony to sit out on and enjoy a morning...

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Thank Danielle R
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Danielle, thank you so much for your outstanding review. We're so happy to hear our staff was able to make your visit so comfortable and that we could accommodate your early arrival. We always strive to go the extra mile or our guests and we look forward to your next stay with us! Best Jeffery P. General Manager

San Diego, California
Reviewed 4 February 2016

Beautifully decorated rooms. So nice to have a couch! Dreamy beds and linens! Ask for Room 400! Amazing customer service from Nat and Earls curbside greeting to front desk hospitality with a smile and helpful spirit! Heart of charming Palo Alto just tree lined blocks to great restaurants and village vibe. Complimentary truffles and port were offered each evening by...

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Thank Loraine D
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Loraine, thank you so much for your wonderful review. We're pleased to hear that you enjoyed your stay, our evening refreshments, and amenities! We look forward to seeing you again when your travels bring you back to the area! Best, Jeffery P. General Manager

Reviewed 1 February 2016

We stayed at Garden Court for a holiday party and couldn't be happier with our stay. From the moment we arrived, we were welcomed by Molly and Angelique, who went above and beyond to make sure we were comfortable and happy! The room was gorgeous, with private balcony and walk-in shower. All of the staff we encountered here were so...

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Thank Carlos R
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Carlos, thanks so much for your review. We're thrilled to hear that our staff helped make your stay with us so pleasant. We strive to give all of our guests a great experience and I'm happy that we met and perhaps even exceeded your expectations. We hope to see you again soon! Warm wishes, Jeffery P. General Manager

Reviewed 1 February 2016

Andrea with Guest services was the best!!! I got stuck for four days due to bad weather on the east coast, being separated from friends and family. Andrea took the time to chat with me, she understood....she made sure I had the most awesome experience ever. This has been by far one of the best experiences staying in a hotel...

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Thank Maria M
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Maria, thank you so much for your great review. We're happy to hear we were able to make your unfortunate travel delay that much more bearable. We'd be happy to welcome you back any time you are back in the area. We hope to see you again soon! Best wishes, Jeffery P. General Manager

Philadelphia, Pennsylvania
Reviewed 1 February 2016

Overall, very comfortable, roomy with nice touches of service. Fruit plate waiting on arrival, nice towels, and large bathroom. I had free wifi with the stay. There is also a decent continental breakfast served on the floor in the morning. Great stay!

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Thank johnz103
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for the review, John! We're glad to hear your stay was enjoyable. We do look forward to seeing you again sometime! Best, Jeffery P. General Manager

Florida
Reviewed 31 January 2016

This hotel is beautiful - great location.The service here is impeccable, Andrea assisted me the evening that i arrived and her energy was the best. She was very attentive to my needs, guided me to some great restaurants and also set me up for a spa day ( Which was amazing by the way). My visit was to get away...

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Thank Isabel L
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Isabel, thank you so much for your review. We're glad to hear you enjoyed your stay with us! We would also like to apologize that you did not receive turn-down service, and we will certainly be sure to look into what happened there. Please contact me directly next time you plan to visit with us and we'll be sure that...

BOSTON
Reviewed 21 January 2016

I shouldn't post this - it is hard enough to get a room here already (!),but I have been staying at the Garden Court Hotel since 1990. It has always been reliably excellent, never a bad experience and I am talking about probably more than 200 nights by now.

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Thank peterA9807KU
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Peter, thank you so much for your wonderful review! We certainly value your loyal business and always look forward to having you stay with us. We hope to see you again soon! Best wishes, Jeffery P. General Manager

Palo Alto, California
Reviewed 17 January 2016 via mobile

What an amazing stay. We planned a local overnight to celebrate our 18th anniversary. Because I got sick the day before, we cancelled our dinner plans (with a fair amount of disappointment), and decided to just stay in the room and relax...The staff and stay at the Garden Court Hotel more than made up for it -- even as I...

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Thank Gina K
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Gina, thank you so much for your lovely review! We're so glad you we could help make your anniversary stay so special and help you feel better. We always welcome you to stay with us again in the future and hope we'll see you soon! Warmly, Jeffery P. General Manager

Amsterdam, The Netherlands
Reviewed 17 January 2016 via mobile

We come regularly to Palo Alto and try and stay every time at the Garden Court. The service is excellent. Travelling from Europe we are often up early and really appreciate the coffee, tea and pastry buffet laid up in the corridors very early. Also the room are very comfortable good mattress, soft sheets, elegant bathrooms...if you are peckish you...

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Thank Sofronie
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Sofronie, We are most grateful for your continued loyalty. Thank you for sharing your gracious comments about the details of your stay. We are thrilled that you enjoyed the pastries made by our inhouse Pastry Chef, Lyndsey Pullem. As GM, "excellent service" and "always happy to help with a smile" makes me very proud. We look forward to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $353 - $1,271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Romantic Hotel in Palo Alto
#1 Business Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
11 months ago
over a year ago
Palo Alto, California
8 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms outside the elevators are next to the morning coffee service.”
 of 5 bubbles richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
 of 5 bubbles JeffS674, 23 Jan 2017 | Read review
“Try to get a room with a courtyard view”
 of 5 bubbles R1570EFVik, 25 Nov 2016 | Read review
“Very clean and very up to date with the amenities!”
 of 5 bubbles jpirotta83, 20 Nov 2016 | Read review
“If a bathtub is important to you make sure to ask for one.”
 of 5 bubbles CathyLen, 2 Nov 2016 | Read review
5 of 5