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The Zen Hotel

PricelineUS$229*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Zen Hotel
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328 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Reviewed 2 weeks ago

2 floor hotel, but with very nice rooms and interiors, everything seemed new, very clear rooms, big, silent, well equiped (coffee maker and fridge), free snacks and water, and desk if you need to work. The personnel were so nice and attentive, the breakfast was perfect with natural juices, great natural yogurt, etc. It was really a gem.

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Helpful?
Thank Felipe G
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Hello Felipe G, Thank you so much for your feedback. I am happy to learn that we were able to meet your expectation across the board. Our team is dedicated to providing exceptional service to all of our guests, from our front desk to our housekeeping team. I am glad that you were able to utilize the many amenities made...

Reviewed 2 weeks ago

A motel in its former life, but owners transformed this little gem into a very nice hotel. Great linens, including robes and slippers; refreshments which included KIND bar, pistachios, trail mix, chocolate mints, waters and Starbucks coffees. Smoothies included for breakfast, plus homemade breakfast foods in the buffet, fresh fruit, real oatmeal! And the staff, including Ricardo at the front...

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Helpful?
Thank Paige M
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Dear Paige M, Thank you so much for choosing The Zen Hotel for your most recent visit to Palo Alto. I would like to also thank you for taking the time to provide us with such kind words regarding your overall experience. We greatly appreciate and value the comments and opinions of all of our guests and use them to...

Reviewed 3 weeks ago

The Zen Hotel is a great option for staying in Palo Alto at a reasonable price. It is very clean and comfortable, and has good amenities and a wonderful breakfast. I've stayed in several other motels/hotels on El Camino Real and the Zen is definitely my favorite. I felt safe there and the staff was very friendly and welcoming.

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Helpful?
Thank Susan R
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Susan R, Thank you for your kind words about our hotel. Your feedback is especially important to us, since we emerge as the winners after you have personally bench-marked several other nearby hotels. We are very glad to know our value and amenities, coupled with our staff's hospitality make us your favorite option in Palo Alto. We look forward...

Melbourne, Australia
Reviewed 12 April 2017

Although a motel on the exterior, the management has made The Zen to a Hotel, they provide French toiletries, very good in room snacks, water, good quality towels, a comfortable bed. Did I mention they have really good breakfast? Hot breakfast selection including sausages, eggs, bacon, burritos, Oatmeal. Fruit, Bread, Pastries, Bagel, Muffins! Not forgetting their freshly prepared smoothies, parfait,...

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Helpful?
Thank MrsPeet3175
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Dear MrsPeet3175, Thank you so much for taking the time to provide such a wonderful review regarding your experience at The Zen Hotel. We value the opinion and comments of our guests a great deal. I am so happy to hear that you enjoyed our many room amenities that are made available to you, the full breakfast buffet that we...

Sun City West, Arizona
Reviewed 16 March 2017

Convenient spot right on Camino Real. Basically a converted motel, but they did a great job. Very clean and bright. Nice little snacks provided in the room, and breakfast was outstanding. Free parking. Not inexpensive, but considering the competition in the area, this place was great.

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Helpful?
1Thank Soulefulltraveler
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Dear Soulefulltraveler, Thank you for taking the time out of your day to provide such a wonderful feedback regarding your experience at The Zen Hotel. I am very happy to hear that you enjoyed the many amenities that we offer to our guests, from the complimentary snacks provided in all guests rooms, complimentary parking and especially fabulous buffet breakfast. I...

Allentown, PA
Reviewed 6 March 2017

Our stay here was wonderful overall, and we look forward to returning in the future. Our room was comfortable with ample towel racks and bathroom sink counter space, good placement of lights in the bedroom and bathroom and of toilet paper in the bathroom, a great shower, LED lights with brightness options, plenty of desk space and bedroom storage space,...

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Helpful?
1Thank dsgs
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear dsgs, Thank you for dedicating time to share your feedback about your experience at The Zen Hotel. The description you present about our services and amenities is so nuanced and detailed that we could not have done it better. I am also glad to know that connecting directly with you helped restore the overall positive impression of your stay...

State College, Pennsylvania
Reviewed 3 March 2017

This is a converted old motel into a wonderful hotel. The service was outstanding! They provide everything that a higher end hotel would provide. The complimentary breakfasts were also very good. I would highly recommend this hotel to anyone who does not want to stay at the regular chain hotels.

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Helpful?
1Thank asd24
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Dear asd24, Thank you so much for taking the time to leave such a fantastic comment about your visit to The Zen Hotel. I am so happy to hear that you had a wonderful experience with our associates and our amenities. I am also glad to see that you had a chance to enjoy the breakfast we make available to...

Oberwil, Switzerland
Reviewed 24 February 2017

Excellent Breakfast, high quality and healthy (fruit, granola, coffee all biologic). Rooms are clean, minibar is included, they only offer l´occitane products on shower and soap, Little spots with japanese gardening. we enjoyed it very much

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Helpful?
1Thank christoph t
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Dear christoph t, Thank you so much for leaving such a great review about your visit to The Zen Hotel. We value the amenities that we offer to our guests and I am happy to hear that you enjoyed all that we offer from our full breakfast buffet to our bath amenities in our guest rooms. I hope to have...

Vancouver, Canada
Reviewed 16 February 2017

This hotel was booked for me for a week by a client in Palo Alto. Initially, I was disenchanted because the layout is primarily a motel - and usually a hotel with a front desk and elevators seems to provide a higher standard. But by the end of the week, I decided the Zen was quite pleasant. The rooms are...

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Helpful?
1Thank JulianVan
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear JulianVan, Thank you for sharing your comments about your first time staying at The Zen Hotel. I am so glad that we successfully turned around your initial hesitation into overall guest satisfaction by the end of your stay. Thank you for the special mention to our vegetable and fruit smoothies. They are crafted in-house every morning and have become...

Davis, California
Reviewed 14 February 2017 via mobile

This hotel is everything I hoped it would be and more for the price. The staff were prompt, courteous, and generous with information. The room was clean...impeccably clean. The snacks in the room were healthy (mostly) and free. The kids and husband had Girardhelli hot chocolate and fresh baked cookies for dessert for free. We had yogurt, fruit, and honey...

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Helpful?
1Thank Kae P
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Kae P, Thank you for your amazing review! Reading that we not only met but exceeded your expectations is something that motivates our entire team and reinforces our commitment to guest satisfaction. From your praises to room cleanliness to the warm interactions you describe with our staff, we are thrilled with your comments. Also, we could have not done...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more   less 

Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306-4075
Region: United States > California > Palo Alto
Price Range: $183 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Zen Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#2 Best Value Hotel in Palo Alto
#3 Romantic Hotel in Palo Alto
#5 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from The Zen Hotel staff and other travellers.
1 question
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Davis, California, United States

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Questions? Get answers from The Zen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just keep in mind that there is no elevator, so if you have any trouble with steps, you should request the first floor.”
dsgs, 6 Mar 2017 | Read review
“Try the breakfast smoothies - especially the kale ones!”
JulianVan, 15 Feb 2017 | Read review
“We where at to the left of the Lobby. It was very quite and peaceful, away from the road.”
mandye858, 19 Jan 2017 | Read review
“I had a room onthe grund floor and irt was great, but I probably woul dhave chosen a room on the second floor.”
499sherriz, 13 Nov 2016 | Read review
“Get the rooms in the Zen Garden.”
Sunset97210, 17 Oct 2016 | Read review
5 of 5
Priceline
US$229* /night
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The Zen HotelUS$229
Booking.comUS$229
TripAdvisorUS$229
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*Disclaimer
Prices are for 1 room, 2 adults
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