We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Zen Hotel

362 reviews
Save
Traveller (97)
Room & Suite (71)
Dining (9)
Overview
  • Excellent53%
  • Very good38%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“oatmeal”(27 reviews)
“el camino”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from The Zen Hotel
Offers & Announcements: $10, $20 or $30 OFF
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$219.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Palo Alto hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "97dc2bc8eba14c768e4a2e6cf04dbddf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":252512,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32439889],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":219,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"97dc2bc8eba14c768e4a2e6cf04dbddf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":219,"lowestMetaPrice":219,"additionalPartner":false,"highestMetaPriceDisplay":219,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":219,"lowestMetaPrice":219,"highestMetaPriceDisplay":219,"hotelName":"The Zen Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijk3ZGMyYmM4ZWJhMTRjNzY4ZTRhMmU2Y2YwNGRiZGRmIiwiQUlLIjoiOTQyN2U3ODY2ZTQ5NDEzMmJmNzAyYzViMGUzOTM5NTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$219", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32439889":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (362)Write a Review
There are newer reviews for The Zen Hotel
See the most recent reviews
Filter reviews
345 results
Traveller rating
183
130
19
11
2
Traveller type
Time of year
LanguageEnglish
More languages
183
130
19
11
2
Show reviews that mention
All reviewsoatmeall'occitane toiletriesel caminoroom snackssmoothiefree snacksconverted motelhot breakfastlittle touchesbamboo plantsfresh baked cookieswater bottlestoilet and showergreat showerstay there againopened the doorparking lot
FilterEnglish
Updating list...
101 - 105 of 345 reviews
Reviewed 18 May 2016

We did not care for the soft mattresses, but that's about the only bad thing about this hotel. The rooms are "Zen" in furnishings and the room felt very peaceful and serene. The room was small but OK given the clean design of the room....More

Thank grand old girl B
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 23 May 2016

Dear Grand Old Girl B, It is great to hear from you again! I am thrilled to see that you enjoyed your stay during Thanksgiving last year enough to allow us to welcome once more. It is wonderful to learn that we were able to...More

Reviewed 1 May 2016

I'm not a fan of soft, soft beds where you feel like you are sinking four or five inches into the mattress, so I did not like the beds at The Zen. This "hotel" is really a "motel" using my definition of the latter which...More

Thank JeffP2
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 5 May 2016

Dear JeffP2, Thank you for sharing your feedback on your recent stay with us. It is unfortunate to learn that we did not meet expectations by providing satisfactory experience on all levels. I apologize that the softness of our pillow-top mattresses, coupled with the noise...More

Reviewed 24 April 2016

I spent five nights at this lovely hotel. (While some reviews refer to it as a motel, which may be correct in terms of the layout of the premises, when it comes to amenities, it very much has a nice hotel feel.) Water and snacks...More

Thank Turtleliving
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 29 April 2016

Dear Turtleliving, Thank you very much for taking the time to provide such a thorough, in-depth review. It is wonderful to learn that we were able to deliver a satisfying experience on so many different levels throughout your nearly week-long stay. I would also like...More

Reviewed 12 April 2016

This place is cute and convenient with plenty of easy parking. The breakfast was very good with European-style variety. Staff helpful and friendly. Our room 303 (?) had a very noisy heater. Also would recommend they put a full length mirror in the room somewhere....More

Thank 1959Kathyp
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 18 April 2016

Dear 1959Kathyp, All of us at The Zen Hotel would like to thank you for choosing us and for sharing your feedback on your stay. It is wonderful to learn that you enjoyed your time here and that our staff, buffet breakfast & parking all...More

Reviewed 12 April 2016

The Zen Hotel is our favorite place to stay in Palo Alto. Since we have family nearby, we stay here frequently, and all of our stays have been very comfortable. The location, staff, and breakfast are wonderful, and our rooms have always been absolutely spotless....More

Thank CaribbeanWasabi
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 18 April 2016

Dear CaribbeanWasabi, Whenever we hear that we are someone’s favorite place in the entire city of Palo Alto, we know that we have delivered the service that we set out to achieve. We understand that you have a multitude of lodging options to choose from...More

View more reviews
PreviousNext
1192021222369
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$132 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$132 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LindaL246
15 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
Read review
"Rooms on the inside area are quieter."
Read review
"Upstairs room w/balcony above side patio offers airy space to yourself. Rooms are closer to covered parking..."
Read review
"junior suite was located on the second floor and it backed up to the main street. Little bit of road noise."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing