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The Zen Hotel

The Zen HotelUS$199*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Zen Hotel
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328 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Godalming, Surrey, UK
Reviewed 1 September 2015

I've stayed in some right holes in the PA area and didn't expect much prior to getting to The Zen. But how suprised I was! The rooms are light, well looked after (SO appreciate USB charging slots on both sides of the bed!) Free water every day and the bed was almost too soft! Breakfast was so unexpectedly good, I...

Thank JesBreslaw
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear JesBreslaw, Thank you very much for taking the time to share your feedback about your stay with us. I am very happy to learn that we were able to demonstrate to you how important it is to us for our guests to have a truly unique and wonderful experience. You have highlighted a multitude of aspects of your stay...

Palo Alto, California
Reviewed 1 September 2015

The rooms were lovely, including a back porch with fountains, shade trees and a soothing place to relax. Staff was very friendly and went out of their way to accommodate special needs. The only frustration was spotty internet connection. I would stay here again.

Thank Kim F
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Kim, We are delighted that you enjoyed your stay at The Zen Hotel and to see that our staff was friendly and helpful in accommodating your special requests. Polite and helpful interactions play an important part in our commitment with delivering true hospitality to our guests. It is great to see we were successful in doing so during your...

Stockholm, Sweden
Reviewed 31 August 2015 via mobile

Nice upgraded motel. We got a pretty small room with just one queen bed. Each morning we had a great breakfast with smoothies. Great location close to restaurants and Stanford campus. No swimming pool and bbq area.

Thank Thomas J
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Thomas J, Thank you so much for your generous comments about The Zen Hotel. It is great to learn that you found your stay enjoyable and our complimentary breakfast buffet to your satisfaction. Although we are a small property, we have several room types to choose from. Should your travels bring you again to Palo Alto, we will be...

El Cerrito, California
Reviewed 27 August 2015

While not exactly a zendo for meditation (there is a real one nearby in the Los Altos hills), the style of this hotel mimics the design elements of a traditional Japanese temple for meditation - simplicity and order. Rooms had a nice, tidy proportion to them with all the luxury you might expect from upper end boutique. Bath robes, special...

Thank owen G
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Owen G, Thank you very much for your thoughtful comments. I am very happy to see that you appreciated our distinct Zen style, which is a fusion of minimalist design and all of the modern comforts and amenities that you would expect in a luxury hotel. We have found that the extra touches you mentioned, from the L’Occitane toiletries...

Reviewed 19 August 2015

The staff was very friendly and very accommodating. The breakfast buffet was one of the best I have ever experienced. The room was clean, quiet and comfortable. This is a gem. We needed to check in a little early. They had the room ready an hour early and gave us a call when it was ready.

Thank Andrew P
ricberr, Front Office Manager at The Zen Hotel, responded to this review

Dear Andrew, We are extremely pleased to see that we were able to hit such high marks during your stay. Seeing our hotel described as a “gem”, along with our breakfast being among the best you have seen, is a wonderful reinforcement that we are delivering a quality experience from beginning to end. It is also great to learn that...

Reviewed 14 August 2015 via mobile

I chose here after reading reviews. But... I was disappointed Breakfast is good esp morning fresh juice. Cleansing stuff is good. Bed is comfortable But I'll not stay here again. A little noise bothered me The room was like a motel for me. Here is not cheap like a motel

Thank seunghwan r
ricberr, General Manager at The Zen Hotel, responded to this review

Dear seunghwan r, Thank you for sharing your feedback. It was highly disappointing to learn that we did not live up your expectations as it is our goal to deliver a comfortable and pleasant experience to all our guests. I would like to thank you for highlighting the positive elements of your stay such as our complimentary breakfast buffet, freshly...

Roseburg, Oregon
Reviewed 3 August 2015

I recently stayed here for the second time. The room was very clean, and the front desk staff is very courteous and always helpful! The daily breakfast is very tasty, and has a great variety, no matter your tastes or preferences. There is something for everyone! It's nice that there are complementary evening snacks and drinks offered as well. I...

Thank TraipsingTraveler
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Traipsing Traveler, Thank you for posting such a fantastic review about your second stay with us. We are very glad to count you as one of our return guests and we appreciate all your comments. I apologize for the inconvenience you experienced in your interactions with our housekeeping department during your last stay. Thank you very much your detailed...

Little Rock
Reviewed 30 July 2015

We were pleasantly surprised when we walked into the unassuming lobby/main office of this hotel. You immediately feel the soothing tranquility that their customers rave about. The rooms are clean, quiet and comfortable and the staff is amazing. They offer free Wi-fi, free parking, a complimentary hot breakfast and fresh baked cookies every afternoon. The location is great ~ right...

ricberr, General Manager at The Zen Hotel, responded to this review

Dear MOEHOUSE, Thank you so much for taking the time to share your kind comments about The Zen Hotel. It is always a joy to see when we are able to pleasantly surprise our guests and deliver an amazing experience. I am very glad that you were able to relax in a quiet room and take advantage of all of...

Vancouver, BC
Reviewed 29 July 2015

Stayed here on a business trip and appreciated many of the favorable aspects of this hotel. Arrived early - long before the afternoon check in - and was readily accommodated with a room. Was treated well at reception while I waited to check in - offered access to the complimentary breakfast buffet, which was above and beyond from my perspective....

Thank mytravel1
ricberr, General Manager at The Zen Hotel, responded to this review

Dear mytravel1, Thank you for highlighting so many aspects of our hotel that made your stay enjoyable. I am very happy to see that our Front Desk staff were able to accommodate your early check-in with ease and that you appreciated the access to our complimentary breakfast buffet. I’m also glad that the room and amenities were to your liking....

Reviewed 22 July 2015 via mobile

What can I say, I really wanted to like this hotel. There are many nice touches, like high quality bed linens and towels, nice bath products from L'occitane, gourmet chocolates etc. Yet, at the end of the day, this still feels like a (nicely renovated) motel on El Camino. The breakfast was impressive, and the smoothies are great. All staff...

Thank Chessa44
ricberr, General Manager at The Zen Hotel, responded to this review

Dear Chessa44, Thank you for taking the time to share your comments about your stay with us. We greatly appreciate you highlighting of all the aspects of your stay that were to your satisfaction. We love it when any part of our services is labeled as “impressive”. The quality and variety of our breakfast buffet continues to be a staple...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more   less 

Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306-4075
Region: United States > California > Palo Alto
Price Range: $183 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Zen Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#2 Best Value Hotel in Palo Alto
#3 Romantic Hotel in Palo Alto
#5 Business Hotel in Palo Alto
#5 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from The Zen Hotel staff and other travellers.
1 question
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Davis, California, United States

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Questions? Get answers from The Zen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just keep in mind that there is no elevator, so if you have any trouble with steps, you should request the first floor.”
dsgs, 6 Mar 2017 | Read review
“Try the breakfast smoothies - especially the kale ones!”
JulianVan, 15 Feb 2017 | Read review
“We where at to the left of the Lobby. It was very quite and peaceful, away from the road.”
mandye858, 19 Jan 2017 | Read review
“I had a room onthe grund floor and irt was great, but I probably woul dhave chosen a room on the second floor.”
499sherriz, 13 Nov 2016 | Read review
“Get the rooms in the Zen Garden.”
Sunset97210, 17 Oct 2016 | Read review
5 of 5
The Zen Hotel
US$199* /night
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Prices are for 1 room, 2 adults
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