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Sheraton Palo Alto Hotel

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Sheraton Palo Alto Hotel
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701 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Perth, Australia
Reviewed 15 February 2017 via mobile

Past its prime, a little retro but still a great stay. Check in was a late 1am - and despite being the lone guest yet to check in (and being a loyalty member) - the check in process took an agonizing 10 minutes while 2 guys stuffed around and were not in any hurry. Room access was via covered walkway...

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Thank Trent B
San Antonio, Texas, United States
Reviewed 14 February 2017

I stayed here on business. The inside-facing rooms are the best as they look onto the charming little Asian-style water garden in the courtyard. I had an external room with a view of the parking lot, and could hear the Caltrain, but it wasn't troublesome. The HVAC worked well and the room was clean. When I checked in, I asked...

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Thank Anne C
Reviewed 11 February 2017 via mobile

Our room was very clean. The rooms are modern and spacious. The hotel grounds in nice and pleasant to the eyes. The lobby offers hot chocolate and snacks, very nice little treat for our kids. The hotel is very close to restaurants and shopping. I would definitely stay here again.

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Thank Jokr151
California
Reviewed 7 February 2017 via mobile

Sheraton Palo Alto worked well for us. Rooms are large and comfortable. Stanford campus is very close and shopping and food choices surround you. A quick walk to University Ave, less than a mile to a shopping mall with all the most popular stores, and 2 minutes walk to another little center with good food and shops. The hotel is...

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Thank crsmssbps
Reviewed 5 February 2017

Very expensive for what it is, although there are no cheap hotels in Palo Alto! Clean and comfortable rooms, bed and linen especially so, excellent, strong and free wifi in the bedroom and lobby area. Excellent breakfast selection and lovely freshly made omelettes. Heated outdoor pool, which in January let off a cool steam first thing in the morning! Only...

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Thank NickB67
Mexico City, Mexico
Reviewed 30 January 2017 via mobile

The location is fantastic: right next to the Caltrain Palo Alto station, walking distance from Stanford and Stanford Mall and just steps from University Ave. Rooms are spacious, lower level rooms have a little terrace that overlooks a fountain, a nice spot to sit and read if the weather allows. Beds are comfortable, staff is friendly and even though the...

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Thank Vxmiran
Reviewed 29 January 2017 via mobile

Very nice lobby. The outside courtyards were very nicely executed. I was on a volleyball tournament trip, so the rooms were very cozy, and great for a tired athlete. Good, convenient location. Near shopping mall and restaurant. Loud train outside, be sure to request room away from train tracks. Happy Hour during weekdays with small snack collection.

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Thank TravelingTunes
Nyon
Reviewed 22 January 2017 via mobile

We were there with a group of 50+ people for one week. One would expect a certain level of appreciation. Yet, this was not the case at all. In fact, at numerous cases I felt like I / We were disturbing them. The security people repeatedly disturbed our evening working sessions and fairly aggressively ordered us to leave the business...

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Thank Marc W
Santa Monica, CA
Reviewed 17 January 2017

came here for a few nights work in Menlo. Hotel check in was quick and efficient. Parking in the rear of the hotel was ok but upon taking the elevator to my room, you felt like you were in a maze to get to your room, go right, then left then right all down long corridors. Apparently I did have...

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Thank Moni3373
London, United Kingdom
Reviewed 16 January 2017

Large and clean room with a fantastic bathroom. Lovely view over courtyard. Good location. One bug bear with these big chain hotels....why charge for wi-fi!!!! If small, family run motels don't, why do you! Large amount of taxi's outside hotel ready to take you where you want to go. Decent looking pool area. Only stayed one night so didn't have...

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Thank foxandsot

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 

Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $190 - $890 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
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Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palo Alto Hotel staff and other travellers.
5 questions
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Boston, Massachusetts
over a year ago
Hyderabad, India
Hyderabad, India
over a year ago

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Questions? Get answers from Sheraton Palo Alto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is building work going on before you book.”
 of 5 bubbles Arandbee, 20 Mar 2017 | Read review
“Avoid the "rooms with a view", or ask to see the view before they upcharge you for it.”
 of 5 bubbles 960LisaA, 7 Mar 2017 | Read review
“Ask for room on a higher floor for better view of the surrounding”
 of 5 bubbles 397mikin, 15 Feb 2017 | Read review
“Choose one facing the interior courtyard.”
 of 5 bubbles annecX5111GD, 13 Feb 2017 | Read review
“Sign up for the Preferred Rewards program - they rooms set aside for members are great!”
 of 5 bubbles elisabethg339, 1 Jan 2017 | Read review
5 of 5