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The Westin Pasadena

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Traveller (426)
Room & Suite (307)
Pool & Beach (52)
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Overview
  • Excellent42%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(55 reviews)
“self parking”(70 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,469)
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1,418 results
Traveller rating
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60
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Show reviews that mention
All reviewsheavenly bedcity hallself parkingrooftop poolroom servicewithin a mile radiuscomplimentary shuttleshuttle servicefire pitcorner roomold townbeautiful hotelstarbucks coffeeper daybusiness tripshops and restaurantsfew blocks
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11 - 15 of 1,418 reviews
Reviewed 4 weeks ago

We stay here approximately twice a year and love it. A great hotel. My only comment is that I observe small things in hotels that indicate how well management is paying attention in keeping the hotel from looking worn. This time I noticed some small...More

Thank bernie6214
Reviewed 5 weeks ago

Though I have stayed at this hotel often for business, the newly refurbished rooms were a fantastic surprise! Outlets and lighting were plentiful and well-placed, internet was fast and easy to connect, but most of all, what a tremendous staff. From the valet to the...More

1  Thank Carrie R
Reviewed 14 May 2018 via mobile

I stayed at the Westin Pasadena for three nights during a recent business trip. The rooms were fair but the real draw here is the location. The hotel is within a few blocks of many great restaurants and bars. I was not fond of the...More

Thank BeaglesLocos
Reviewed 11 May 2018 via mobile

This Westin is definitely not a vacation resort like many Westins. The lobby and main floor common areas are well decorated and very nice. My room was also nicely designed, however I could never get the thermostat to cool the room down. There was a...More

Thank Jski529
Response from Joshua S, Front Office Manager at The Westin PasadenaResponded 11 May 2018

Hello, Jski529, Thank you for taking the time to express your concerns regarding your visit at the Westin Pasadena. We appreciate the gift of feedback, but are sorry to hear that your experience with us was less than perfect. The ambassadors of the Westin Pasadena...More

Reviewed 10 May 2018

I have reviewed this hotel in the past. But past is probably three or four years ago. This time we were visiting with friends who had never been to Pasadena and this hotel seemed to be the perfect cross of sophistication and accessibility. The highlights...More

Thank KenVicLee
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$190 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Luxury Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$190 - US$422 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Luxury Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (426)
Room & Suite (307)
Pool & Beach (52)
Dining (39)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Farida L
5 April 2018|
AnswerShow all 5 answers
Response from Beatriz_Fim | Reviewed this property |
I didn't see any near by.
0
Votes
Withkid
13 March 2018|
AnswerShow all 5 answers
Response from PAC626 | Reviewed this property |
Rule of Thumb' to follow - Always best to check directly with each property on any policy to be safe, particularly for your specific arrival and departure dates. The property or chain may/or may not, have one now, however... More
0
Votes
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
Room Tips
"All rooms have just been renovated and are non-smoking"
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"The higher the room, the better. Street noise is prominent at least up to the 4th floor."
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"we were on the 11th floor"
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"Rooms facing city hall are quieter than those facing Los Robles"
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