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The Westin Pasadena

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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Pasadena
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1,343 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Pasadena
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Showing 1,296: English reviews
Reviewed 6 July 2014

We recently stayed one night at the Pasadena Westin. The room was pleasing and well appointed. Late that afternoon we had a drink in the bar and our server, Guille was friendly and attentive. We returned there for a nightcap around 11:00 pm and enjoyed sitting outside under the stars around the large and beautiful crushed glass fire pit. The...

1Thank Cynthia Q
Temecula, California
Reviewed 4 July 2014 via mobile

Best pool ever! 5 feet in center and 3 11" on each side , perfect for wading or kids, hot tub is clean and the pools are on the fourth floor with a great view and a feeling on privacy. The service here is great and the valet overnight parking is some of the cheapest I have seen in awhile...

Thank Scubashark0822
Reviewed 3 July 2014 via mobile

I Had a great experience at the Westin. Everybody from the front office supervisor Giovanni, to the room service lady Guille, were very friendly and professional. Make sure to call room service for the Choclate covered strawberries, Guille makes them fresh and on point! I never have to worry about where I'll be staying in Pasadena again. Catch me at...

Thank Shaunt Z
Denver, Colorado
Reviewed 1 July 2014

This was second weekend get away to Pasadena in the last three weeks. The location is outstanding and being remembered by the dining staff, in particular Guille, right down to how we like our coffee at breakfast made us feel like welcomed guests. We have not stayed at other hotels in Pasadena but based on the price paid, the location...

Thank Brian J
Lafayette, CA
Reviewed 30 June 2014

We booked from spg.com and the price was very cheap. I was assuming it to be not so nice given the price we had paid. However, the place exceeded my expectations. The hotel is clean, updated, and the in-person service was courteous. Hank checked us in and was super nice. It is a standard Westin. The mini fridge was large...

Thank Versailles79
Saint Louis, Missouri
Reviewed 28 June 2014

We stayed at the Westin for a conference. The rooms were spacious and clean. The beds were comfortable but not the best in comparison to those plush pillow top that many hotels have. We stayed two nights. The location is great and many nearby restaurants, museums and bars are walkable. I also noticed that for a minimal amount of money,...

Thank DnllJns
Los Angeles, CA
Reviewed 27 June 2014

My husband and I live in Pasadena but we came here for a quick one night stay for a fun getaway. Upon entering the hotel, you already feel like you're whisked away to a different place so it felt nice. We were able to check in early which was really nice and the front desk staff was welcoming and helpful....

Thank OrganizedTourist
Perth, Australia
Reviewed 22 June 2014

Being a Starwood Preferred Guest since 2009, i've loyally stayed at Starwood properties. Our last Westin experience in Bali was sublime. This one was terrible beyond rational comprehension. This culminated in an underwhelming exchange via the service express line last night. For two days, my husband and i had spoken to Guest Officers about the bathroom door not working, the...

2Thank spunkeymonkey78
TimLusher, General Manager at The Westin Pasadena, responded to this review

Thank you for taking the time to give me your feedback. It is regrettable that your stay with us did not meet the expectations that previous Westin Hotels have provided for you and I am sorry that we failed to meet your expectations on so many levels. Thank you for your comments about the maintenance issues you encountered in your...

Gilbert, Arizona
Reviewed 21 June 2014

We only stayed one night on our way to Portland from Phoenix That being said we brought our baby and our beagle I had no idea they we're pet friendly but my wife did I felt weird having the valet and bell hop pull out a ton of luggage for me, my wife, the baby, and a pet kennel We...

Thank AZ911TT
Las Vegas, Nevada - USA
Reviewed 20 June 2014

I stayed at the hotel one night and received an unbelieveably wonderful rate via a deep discounter phone app. The hotel itself is well maintained and easy to find from the freeway. Within a very short walking distance is the California Pizza Kitchen and McCormick and Schmick’s. Pasadena City Hall is also a very close walk nearby. Underground self-parking is...

3Thank VegasBling

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Region: United States > California > Pasadena
Price Range: $275 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Pasadena staff and other travellers.
17 questions
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10 months ago
Berkeley, California
over a year ago
over a year ago

See all questions (17)

Questions? Get answers from The Westin Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the west side offers a view of City Hall and is away from traffic”
sarahS5177IO, 19 May 2017 | Read review
“all rooms have good views”
gogobellatravel, 16 May 2017 | Read review
“ninth floor remodeled rooms were great”
SF_egret, 12 May 2017 | Read review
“Ask for a room with a view of City Hall. Gorgeous!”
mpugh22, 9 May 2017 | Read review
“ask for remodeled rooms.”
  • Updated bathrooms. I want this mirror!
  • Love the pull out reading lights.
darken60, 23 Apr 2017 | Read review
5 of 5
US$135* /night
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Prices are for 1 room, 2 adults
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