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Sheraton Pasadena

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Sheraton Pasadena
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779 Reviews from our TripAdvisor Community

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johnhglasgow
Reviewed 3 days ago NEWvia mobile

This hotel is ok and staff really nice and helpful. Some rooms are a little dated but still fine and many are currently being refurbished. Hotel situation good as near convention centre and bars/restaurants nearby, with even more choice of venues a short walk away. Metro station 5 mins away which will take you all over LA & Hollywood at...

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Helpful?
Thank johnhglasgow
Seattle, Washington
Reviewed 6 days ago NEW

Good sized rooms, decent price. Clean, comfortable, and quiet - but decor is looking a bit dated. View from room was back a alley basically (despite being "upgraded"). Super slow elevator. Staff was friendly. Location is great if you have anything going on in downtown area of Pasadena. Would probably stay here again just for that (in combination with price).

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Helpful?
Thank Dane T
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Dane, Thank you so much for staying with us and leaving us your feedback. I am happy to share that our hotel has just started a sizable renovation that includes guest rooms and public space. We look forward to having you back with us! I am sure you will love the changes. Please feel free to use me as...

Dublin, Ireland
Reviewed 1 week ago via mobile

Great location in the beautiful Pasadena . Rooms clean and spacious . Hotel is dated but renovations are started . Welcoming staff . Nice pool area . Perfect for our 3 night trip as our base to see LA! Room service was great value for money and tasted really good .

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Helpful?
Thank lisa w
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear Ms. Lisa, I am delighted to hear that you were able to enjoy the location of our property, our staff, and amenities. I hope your travels will bring you back to Pasadena soon! Safe travels, Brenda Garcia

San Francisco, California
Reviewed 1 week ago via mobile

The hotel staff are very pleasant and the rooms are very spacious. Hotel was super convenient for walking to old town Pasadena and their parking rates were reasonable. Considering most parking around the area isn't complimentary, this is a big plus. The gym was decent. There seemed to be only one elevator working during my stay. While a little dated,...

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Helpful?
Thank Raveneyez
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Raveneyez, Thank you for leaving us your feedback and recommending our hotel. The hotel is a bit dated but we are so excited to be renovating our guest rooms and public space. We look forward to having you back with us! Please let us know if there is any accommodation questions or requests we can assist you with. Regards,...

Reviewed 1 week ago

Right off the 210 highway, close to the Pasadena town center with lots of interesting places: restaurants from breakfast to late night, whole foods....etc. We didn't try the hotel dining services at all. Rooms need to be upgraded. Overall a typical "old" Sheraton hotel.

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Helpful?
Thank Yi Y
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear Yi Y, Thank you for your comment. I am glad you were able to enjoy the location of our hotel. Pasadena truly is a beautiful city that has a lot to offer. Look out for updates on the modernization of our guest rooms and public space. You will love the changes! Please feel free to use me as your...

London, United Kingdom
Reviewed 2 weeks ago

A old property with tired furnishings and decor, both in the public areas and the rooms. The 3 elevators/lifts are the slowest I have ever had the misfortune to use, anywhere. During my latest stay, only 1, yes, ONE, elevator was operational for the 300+ rooms in this 5 story/level building.......which is adjacent to a large convention and event auditorium....

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Thank _barryjwong
Vancouver, Canada
Reviewed 2 weeks ago

While cheaper than the Westin Pasadena, this off the beaten path Sheraton is in need of renovations. Rooms are tired and not worth the close to $200/night. Also for one of the days, only 1 of the 3 elevators was working. I resorted to stairs, and I was on the 4th floor. That being said, staff are friendly and helpful....

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Helpful?
Thank LHOVancouver
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear LHOVancouver, Thank you so much for bringing up your concerns. It is my pleasure to take this opportunity and inform you that plans for the renovation of guest rooms and public space have started. We are very excited about the changes and would love to have you back with us once the project is done towards the end of...

Visalia, California
Reviewed 2 weeks ago

Glad we were able to get a room with short notice.Hotel room was clean. Needed a pet-friendly room & were able to get a patio room. Staff friendly. Elevator from parking to lobby very slow. When you walk into the hotel room with a patio, you have the bathroom and closet on the top floor & you have to walk...

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Helpful?
Thank AlohaSpirit808
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear AlohaSpirit808, Thank you so much for leaving us your feedback and recommending our hotel. I am so glad that you were able to find accommodations with us and enjoy a comfortable stay. Thank you for also mentioning our staff. They work hard to ensure they are giving the best customer service to all guests and it will make them...

Reviewed 3 weeks ago

We stay at the Sheraton Pasadena every year due to a trade show at the adjacent Pasadena Convention Center. If you want a perfect luxury experience, pay triple the rate and stay elsewhere. I was told by a hotel engineer that next year we will see new carpets, etc. Our little problem with the free wi-fi was promptly handled by...

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Helpful?
Thank Jennifer L
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear Jennifer L, Thank you so much for recommending our hotel! I am pleased to hear that we exceeded your expectations and were able to address the WiFi connection in a timely and superb manner. I will be letting our management team and Al know of your recognition. I hope your future travels lead you back to Pasadena soon! Warmest...

Houston
Reviewed 4 weeks ago

The hotel is pretty worn out with old decors. Bathroom was cramped with toilet space very narrow. The walls are very thin and you can hear road noise from the 3rd floor and people talking from the hallway. No upgrade given for Platinum member. Will not stay here again.

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Helpful?
Thank yuantsai
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Dear yuantsai, I want to take this opportunity to thank you for being an SPG Platinum member. We truly appreciate your business and try and upgrade members any time the opportunity presents itself. Although we did not have the availability to upgrade, I sincerely hope that our service exceeded your expectations. I would also like to take this opportunity to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 

Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Region: United States > California > Pasadena
Price Range: $259 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Hotel Style:
#7 Business Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pasadena staff and other travellers.
6 questions
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Chula Vista, California
16 days ago
Oakland, California

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Questions? Get answers from Sheraton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain views towards town”
 of 5 bubbles _barryjwong, 13 Feb 2017 | Read review
“Try for Higher Floors.”
 of 5 bubbles LHOVancouver, 12 Feb 2017 | Read review
“ground level rooms can be seen by pool-goers”
 of 5 bubbles mt_j_neighbor, 20 Jan 2017 | Read review
“Very quiet, comfortable. WiFi is FREE . . . didn't know how to answer above.”
 of 5 bubbles samQ7757AV, 12 Jan 2017 | Read review
“If traveling with dogs choose a bottom floor with a patio. Great for potty pit stops!”
 of 5 bubbles beachbarks2017, 10 Jan 2017 | Read review
5 of 5