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I was at the Sheraton to provide a training and was pleasantly surprised by the high-quality support that was provided by Moises Beltram. He was completely professional, attentive, and gracious. He promptly addressed concerns and went above and beyond the usual service provided by others...More
This is one of my favorite hotels to stay at in the Los Angeles area. It is rare to find a hotel that welcomes dogs and does not charge for their stay. I come here several times a year and the service is always friendly...More
Thank Gabrielle M
Response from SheratonPasadena, Operations Coordinator at Sheraton PasadenaResponded 17 May 2017
Thank you for leaving us your feedback and recommending our hotel. We absolutely love it when we hear from our loyal guests! I hope you will stay with us soon and experience the transformation that is being made with you in mind. As...More
This hotel has outstanding service. Every employee we encountered was helpful and friendly. Our shuttle driver Henry was awesome. We stayed in a new room on the 5th floor. My only complaint was the slow elevator. I am assuming this is due to the renovations...More
I stayed at the Sheraton Pasadena for a business trip this last week. While the hotel is under construction the staff made more than up for it. The suite was larger than my first studio apartment! The staff was thoughtful, courteous & friendly. The evening...More
This hotel was not worth what we paid to stay in it. We stayed a few months back and the only thing I liked about it were the gals who worked in the restaurant. However, next time I come to Pasadena, I'm spending my money...More
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 2 weeks ago
Thank you for taking the time to reach out to us, I'm so sorry our hotel was not to your liking. We are the process of renovating and are hoping to meet all of our guests needs upon completion. As of right now...More
US$179 - US$683 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Pasadena
Number of rooms
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Response from Gemma'smum | Reviewed this property |
I stayed twice in August and the renovations were moving remarkably quickly - so much so that my last visit on August 16-17 you could only tell because they had not completed the club room and offered SPG members a... More
I stayed twice in August and the renovations were moving remarkably quickly - so much so that my last visit on August 16-17 you could only tell because they had not completed the club room and offered SPG members a complimentary breakfast in the restaurant. Great hotel and warmer than the Westin