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Great location and newly remodeled lobby, and rooms are beautiful. Check in is easy and staff is always accommodating. Comfortable bed, AC works great (wish it was not a all unit), and parking is easy (even if it is $19).
This Sheraton is currently being renovated. I had a newly renovated room, which was very nice and relaxing. Room was larger than average for normal King room. The Club was very large and served plenty of good food & beverages. This hotel is so very...More
I stayed at the Sheraton over the New Years holiday for one week. Although the hotel was going through extensive renovations, my stay was very good. My room was newly renovated, large, and clean. What was most impressive about this hotel was the management and...More
I stayed here because I was attending a convention at the convention center. The room was quite nice and the staff was helpful and pleasant. My room had a king bed as well as a chase lounge for seating. There was plenty of space.
The age of the hotel is showing. But that’s not the biggest problem. The room is a huge disappointment. There is a flight of steps after the room door to the living area and the bed. The bathroom is above the steps, however. So one...More
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Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 1 week ago
Thank you for taking the time to comment on your recent stay at Sheraton Pasadena, we take our guests comments very serious and use them to make changes to the operation when necessary. Please accept my apology on behalf of the entire team...More