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Sheraton Pasadena

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Traveller (114)
Room & Suite (64)
Dining (9)
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Overview
  • Excellent27%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“convention center”(101 reviews)
“club level”(38 reviews)
“old town”(52 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Pasadena
Special Offer: Visit Southern CA!
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Offers from Sheraton Pasadena
Special Offer: Visit Southern CA!
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (861)
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All reviewsconvention centerclub levelold townwithin walking distancefirst floorfront desk stafffree shuttlestarbucks coffeerestaurants and shopsmini fridgeself parkingrose bowlrose paradelos angelescolorado blvdhenrybrady
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281 - 285 of 830 reviews
Reviewed 20 July 2015

We booked this hotel just for an overnight getaway. We booked a specific room and club level access. When we arrived the room was not ready so we went to get lunch and they told us they would call us when it was ready. They...More

2  Thank Y35DHpatricias
Response from PasadenaSheraton, Guest Relations Manager at Sheraton PasadenaResponded 25 August 2015

Dear Y35DHpatricias, It is truly disappointed to hear of your experience, we work hard to deliver an exceptional guest experience, and it’s apparent in this case we fell short. I have addressed your concerns and feedback with our Management team for immediate follow up and...More

Reviewed 10 July 2015

First and foremost, I write these because I find these quite essential. Sometimes we need a place to recharge our batteries near a work site. [Shower, shave, sleep, sports T.V. in the room] Location: Completely centralized and walking distance to Paseo Colorado Dining/Movie, last minute...More

3  Thank Ralph G
Response from PasadenaSheraton, Guest Relations Manager at Sheraton PasadenaResponded 25 August 2015

Dear Ralph G, I am thrilled to hear that our staff provided you with the excellent customer service you deserve. Thank you for the outstanding review and kind words you posted on TripAdvisor. We sincerely appreciate your business and look forward to your next stay....More

Reviewed 9 July 2015

The hotel was overall, very good. Our room was an average size room, but clean and pleasant. Linens were thick and fluffy. I really thought the staff was very helpful, and especially the valet staff. We used the shuttle several times. Parking isn't easy around...More

Thank ehartlin
Response from PasadenaSheraton, Guest Relations Manager at Sheraton PasadenaResponded 25 August 2015

Dear ehartlin, Thank you for the kind words posted on TripAdvisor. I am delighted to hear that you enjoyed your stay and superb hotel location. Thank you for choosing Sheraton Pasadena Hotel as your home away from home. We look forward to welcoming you back...More

Reviewed 9 July 2015

We didn't get to the hotel till late around 10:30pm, so I am guessing that was why there were no doormen to help us with our luggages. Check-in was okay, no particular difficulties. There alley to the rooms looked worned out, carpets were not smooth....More

Thank JennyP214
Response from PasadenaSheraton, Guest Relations Manager at Sheraton PasadenaResponded 25 August 2015

Dear JennyP214, Thank you for taking the time out to share your feedback from your most recent stay at the Sheraton Pasadena Hotel. We look forward to welcoming you back very soon. Sincerely, Guest Experience Manager

Reviewed 7 July 2015 via mobile

This hotel is nothing special really. Pretty average. Been staying here regularly for almost 10 years and the rooms have never had a refresh/remodel. The rooms are pretty tired and dowdy with noisy air con units. Carpets and walls are stained with marks and scuffs....More

1  Thank Nick S
Response from PasadenaSheraton, Guest Relations Manager at Sheraton PasadenaResponded 25 August 2015

Dear Nick S, The hotel renovation will start later this year. I am excited to announce the Sheraton Pasadena is apart of the Starwood $6 billion brand-wide revitalization plan. I would be delighted to have you come back to see all the changed that will...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$159 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$159 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms
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Traveller (114)
Room & Suite (64)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
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RonnieHongKong
2 February 2018|
Answer
Response from Kathleen R |
I arrived Feb. 20 and renovations are still clearly underway.
1
Vote
franktucci2018
28 January 2018|
AnswerShow all 5 answers
Response from angelariley2018 | Reviewed this property |
no
0
Votes
PriscyF
12 September 2017|
AnswerShow all 5 answers
Response from Gemma'smum | Reviewed this property |
9 min drive - 23 minute walk - under 3 miles so you can use the hotel shuttle - $6 Uber
0
Votes
Room Tips
"there are better choices around this hotel."
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"Avoid this hotel."
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"Oh, you want a "Good" room."
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"Ask for a room near the elevators if you can't walk a long way."
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