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Love the location of this hotel and Old Pasadena. Have stayed on several occasions and some stays were better than others. As a repeat customer, Diamond member, it would be nice to be greeted as a “repeat”customer. The check-in staff are a bit apathetic and...More
We arrived at about 9pm and were immediately struck by the front desk agent and manager who were both calling other guests by name as they walked by. Our check-in was smooth and efficient and the renovated rooms are modern and lovely.
When we returned...More
2 Thank twikken
Response from HiltonPasadena, General Manager at Hilton PasadenaResponded 19 December 2017
Your review was such a pleasure to read, you definitely made me feel proud and humbled at the same time for leading such wonderful team members who truly ensures each and everyone of our guests are taken care of. Many thanks for taking...More
Everything was up to my expectations. Good size room, everything worked properly Plenty of convenient charge points. Wifi performed well, reliable. Complimentary drinking water was nice touch (but none on last day for some reason ). Recommended.
Every year, I go to a conference at the Pasadena Convention Center. The Hilton Pasadena is one of two chain hotels close to the Convention Center, and I finally decided to stay here, even though the rates are somewhat higher than the places I had...More
We stayed here the first week of February for an event at the Pasadena convention center. We found this hotel to be conveniently located and a predictable Hilton. We had great service at the front desk. We were warmly welcomed as Hilton Honor members and...More
Response from Abigail W | Property representative |
For parking the fee is $19 for Self Parking and $21 for Valet. Breakfast buffet is $19.95+tax or continental breakfast is #13.95+tax. There are no charges for a frig or microwave, the fitness center, or the pool, but there... More
For parking the fee is $19 for Self Parking and $21 for Valet. Breakfast buffet is $19.95+tax or continental breakfast is #13.95+tax. There are no charges for a frig or microwave, the fitness center, or the pool, but there is a daily fee for rollaway beds of $10.