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Came to the room later that day with the family after playing in the snow to rest and relax. I close the blinds and they fell and broke on me. I told the manager and apologized and she had us moved into another room. The...More
Thank Joel F
Response from Rick L, Owner at Pioneer Inn & SuitesResponded 1 week ago
Dear Valued Guest - Thank you for taking the time to write this detailed feedback / review about your recent stay at our rustic inn. Please accept my sincerest apologies. I'm well aware that I'm operating a struggling business and things do sometimes go wrong....More
We stopped here overnight on our way to Kirkwood. It was exactly what we needed--clean, convenient, inexpensive, quiet, and a good amount of room for our family of 4. Checking in and checking out was very easy and fast.
In addition, we accidentally left our...More
Thank Priscilla M
Response from Rick L, Owner at Pioneer Inn & SuitesResponded 7 April 2017
Dear Priscilla - Thank you so much for taking the time to write a review. We are delighted to hear that your stay was a pleasant one and our rustic inn fulfilled your needs. Hope you had a good time in Kirkwood. Please plan a...More
I am still here and wish I could live in my room cause it's wonderful
The room is large, we are in rm 222 and the balcony is very adequate with a spectacular view....so relaxing
Beds are so comfortable, I always wake up during the...More
Thank Ramona C
Response from Rick L, Owner at Pioneer Inn & SuitesResponded 3 weeks ago
Dear Valued Guest - We are so happy to read your review. Our team at the hotel, including Diana really work hard and care for our guests and a nice review like yours just makes their day. I will share your review with the entire...More
I needed a quiet place to work to read without big city distractions. Pioneer is a tiny town with less than a 1000 people off Hwy88. No fast food. No traffic.
I arrived at the hotel on a busy Saturday. It's seems to be a...More
Response from Rick L, Owner at Pioneer Inn & SuitesResponded 24 January 2018
Dear Valued Guest - Thank you so much for taking the time to write us such a detailed review. We're glad that your trip and stay at our rustic inn was a pleasant one. Your candid feedback / obvervation will immensely help other travellers that...More
Friendly staff, but nobody there after 10 pm. Room mostly clean. Most uncomfortable beds I've slept in for a long time - and I tried both of them (room 105). Mildew around the edge of the bathroom floor. Very creeky floors upstairs, and the upstairs...More
Response from Rick L, Owner at Pioneer Inn & SuitesResponded 30 December 2017
Dear Valued Guest,
We appreciate your valuable feedback. This will give us an opportunity to improve our services and amenities.
And we do sincerely apologize that our rustic inn did not meet your expectations.
Very best regards,