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Extended Stay America - Pleasant Hill - Buskirk Ave.

141 reviews
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Traveller (22)
Room & Suite (25)
Dining (2)
Overview
  • Excellent30%
  • Very good17%
  • Average10%
  • Poor15%
  • Terrible28%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)Write a Review
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1 - 5 of 140 reviews
Reviewed 2 weeks ago

Harassed by smoking contractors for parking at loading entrance. Concrete drilling thru out nights Paid for 5 days up front. Couldn't stand not have fresh air in 76° weather, no hot showers, no laundry services.... left early. Mgr. Comped me 1 night free. Shouldn't have...More

Review collected in partnership with Extended Stay
Thank O2829HNnancyr
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 2 weeks ago

Thank you for feedback on your stay. We are very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and We are very sorry that did...More

Reviewed 4 weeks ago

Every stay is a great stay. Thanks everyone! The staff is always friendly. They know what I like & always accommodate any issues. There's never been any. Morgan, Ernestine, John & everyone else is amazing.More

Review collected in partnership with Extended Stay
1  Thank Miguel J
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 4 weeks ago

Miguel, thank you for choosing Extended Stay America and for taking the time to write a review about your wonderful experience. It was a pleasure to read that the staff provided such great service and made your stay special. We will share your amazing compliments...More

Reviewed 5 weeks ago

Great customer service very convenient. Perfect place for week long monthly business trips. The value, location and service is excellent and would recommend Extended Stay Pleasant Hill to colleagues, family and friend.More

Review collected in partnership with Extended Stay
Thank paulfZ8770IO
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 4 weeks ago

Paul, thanks for the awesome feedback. We are glad to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving...More

Reviewed 2 January 2018 via mobile

I've been coming to this extended stay for years now. I've always found the staff to be extremely kind. Even if a situation occurs, they will handle it. The rooms are always clean as well as the rest of the property. Very close to public...More

Thank Marvin K
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 3 January 2018

Marvin, thank you for choosing us again and making Extended Stay America your home away from home. It is a pleasure to read we met all your expectations again in making your stay with us wonderful. Your compliments will be shared with the entire staff,...More

Reviewed 10 November 2017

We needed room while condo being torn up for water damage. For $20 more per night, we could have gotten full breakfast, daily service, full queen bed ("queen" bed was slight larger than a double), and nicer decor. Pay the extra and get a suite...More

Review collected in partnership with Extended Stay
Thank Keith G
Response from 00esa, Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 11 November 2017

Keith, thank you for choosing to stay with us and for sharing your concerns. We are happy to read you had an overall nice stay. However, we apologize we fell short of your this visit and regret the inconvenience this caused. We will definitely step...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$106 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$106 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (22)
Room & Suite (25)
Dining (2)
Questions & Answers
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Mistis_Jewelry
19 January 2016|
AnswerShow all 4 answers
Response from shahendou | Reviewed this property |
We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
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Room Tips
"If you do stay here (which I do not recommend), make sure to get a 2nd or 3rd floor room. Room 101 was..."
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"booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
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"Go to another Hotel. Spend a little more."
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"Will not recommend any"
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