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Courtyard by Marriott Pleasant Hill

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Traveller (13)
Room & Suite (43)
Dining (10)
Overview
  • Excellent21%
  • Very good48%
  • Average22%
  • Poor4%
  • Terrible5%
Travellers talk about
“boston market”(10 reviews)
“rite aid”(9 reviews)
“walnut creek”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (187)
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Traveller rating
41
79
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8
11
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LanguageEnglish
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41
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41
8
11
Show reviews that mention
All reviewsboston marketrite aidwalnut creeksmall workoutsun valleyoutdoor lounge areaswim meetbusy intersectionbudget hotelsshower and toiletvery clean hotelcomfortable staywalking distancethe rooms were nicefront desk staffconvenient locationnice property
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1 - 5 of 180 reviews
Reviewed 4 days ago via mobile

This hotel is quite old. The room smell, but the most disappointing Thing to me is the service. Upon check in to my room, I smell smoke and call front desk to see if I can change room. The first thing Darius ask me is:...More

Thank Djajaremadja
Response from OAKCP, Manager at Courtyard by Marriott Pleasant HillResponded yesterday

We pride ourselves on providing the very best service to our guests. We are a non-smoking hotel and do charge $250 for violation of this policy. Our hotel is scheduled for a room renovation in 2019, Our staff is chosen for their ability to serve...More

Reviewed 4 days ago via mobile

The hotel is quite old. The room smell like smoke. Change 2 rooms still the same. When I called and tell them that I just checked in and my room smell and I am requesting a new room. The first thing Darius asked was: did...More

Thank natalia d
Response from OAKCP, Manager at Courtyard by Marriott Pleasant HillResponded yesterday

We pride ourselves on providing the very best service to our guests. We are a non-smoking hotel and do charge $250 for violation of this policy. Our hotel is scheduled for a room renovation in 2019, Our staff is chosen for their ability to serve...More

Reviewed 2 weeks ago

Check in took almost 30 mins; front desk was short staffed. We are Elite members and I have to admit the service was horrible. We were given an disable room with a door bell. Which we are not disabled and we don't discriminate. Our room...More

Thank MeLinda L
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 1 week ago

Thank you for responding on social media regarding your most recent stay with us. Your feedback is very valuable and used for training and education. We would have loved to resolve your issues prior to your departure... Let me apologize for the issues you experienced...More

Reviewed 3 weeks ago

I have stayed over 900 nights in Marriott hotels and the reason for this is when I'm away from my family and home working I want to be in a place where I"m comfortable. This was by far the worst experience I've ever had. I...More

Thank Garrett W
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 3 weeks ago

Good Morning Garrett, Thank you for taking time out of your busy day to respond on social media regarding your stay with us. I am sorry that your stay did not go as expected. I can see your frustration and I have spoken with my...More

Reviewed 3 weeks ago via mobile

We have stayed here many times when we travel for my son swim meets. It’s practical, a few miles from the pool and priced right. The rooms are great. Requests to get extra pillows or blankets are met and delivered right away. The Bistro, in...More

Thank Alejandro A
Response from OAKCP, General Manager at Courtyard by Marriott Pleasant HillResponded 3 weeks ago

Thank you for the taking the time to provide a response regarding your stay. Your feedback is used for training and education and very much appreciated. I believe we have responded to you on our Marriott Customer Care platform but thank you for completing an...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Meeting Rooms
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Restaurant
Hot Tub
Indoor pool
Details
Price range
US$132 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Pleasant Hill
#2 Centrally Located Hotel in Pleasant Hill
#3 Family Hotel in Pleasant Hill
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Pleasant Hill
#2 Centrally Located Hotel in Pleasant Hill
#3 Family Hotel in Pleasant Hill
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (13)
Room & Suite (43)
Dining (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
PhiloTravels
6 September 2014|
Answer
Response from OAKCP | Property representative |
Hello, Your son can absolutely check in with his ID and form of payment. Please let me know if you have any other questions. Thank You,
0
Votes
Room Tips
"Ask for a balcony and enjoy sitting out at night time catching a breeze!"
Read review
"Ask for room away from elevator and on second floor since the elevator is super slow!"
Read review
"Do not book here!"
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"face parking lot"
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