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The only reason I gave this hotel three stars is for the service. We didn't actually stay here. Here's the deal: We saw on the website that the pool and spa were out of service until December. We called to find out when it would...More
Response from OAKCP, Manager at Courtyard Pleasant HillResponded 18 December 2015
Thank you for sharing your experience with our hotel. We appreciate the feedback as it is very valuable to us in inproving our sevice. We hope you will visit us again. Thank you.
This property is somewhat outdated, its somehow dull, even the TV looks small and old. There is residual traffic noise in the bedroom and we could hear the occupants of the room above prancing about at all times of the day and night.
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 26 November 2015
Thank you for taking time to respond regarding your most recent stay with us. Your feedback / comments are greatly appreciated and are shared with our team for training and learning. I will definitely forward your concerns about our “Look and Feel” to our project...More
We happens to be stuck on the 5 fwy in Southern California because of the mudslide, I happened to contact the Courtyard because we was going to arrive very late, unfortunately, when we arrived, our room was given away.
The management went up and beyond...More
Response from OAKCP, Manager at Courtyard Pleasant HillResponded 10 November 2015
Thank you for taking time to share your experience with us at The Pleasant Hill Courtyard. We appreciate the kind words and hope to see you during your next visit to the Pleasant Hill area.
This is a horrible place to stay, the manager was unfriendly, the staff was rude and not accommodating on some simple things. For me being a lifetime status with Marriott, i would have thought they would have given a little flexibility, but nope. Avoid this...More
Response from OAKCP, Manager at Courtyard Pleasant HillResponded 7 October 2015
Thank you for taking time to share your experience at The Pleasant Hill Courtyard. We value your feedback and take it seriously. Please contact a Hotel Manager for any further assstance. Thank You.
Stayed one night (P. Roth) on September 27 - Great staff - very friendly and accommodating - room was spotless - fitness center was clean with excellent treadmills - hot tub and pool were perfectly maintained - outdoor lounge area was nice as was lobbyMore
Thank Greg K
Response from OAKCP, General Manager at Courtyard Pleasant HillResponded 2 October 2015
Thank you for taking the time out of your busy day to complete a Trip Advisor survey. Your commentary is greatly appreciated and always used for training and learning. The kind words regarding our hotel and staff was nice to hear and I will let...More
US$104 - US$279 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Pleasant Hill Hotel Pleasant Hill ,