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Don't count on your SPG status helping much plan at the Four Points Sheraton in Pleasanton. As a loyal SPG member and regular at this hotel, I was walked to another hotel during a late evening check-in. SPG turn away benefits were not immediately offered...More
1 Thank FlyingMonkey38
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 7 February 2017
Dear Valued Guest--Thank you for taking the time to talk with me last month about your experience. Again I apologize for the inconvenience and do hope you will return to us. This unfortunate circumstance has truly re-focused our efforts towards the return customer that is...More
We stayed here for a nearby wedding and had a total of four rooms. We had a number of problems come up.
It was raining really heavily and the sliding glass doors in each of the rooms are not weather proofed. Rain did not get...More
Thank Jay W
Response from plsparks, Front Office Manager at Four Points by Sheraton PleasantonResponded 14 January 2017
Thank you for the feedback regarding your stay with us in Pleasanton. I apologize for the various issues that you had during your stay. Please know that these kind of issues are not typical and I have shared your comments with our Management...More
Quiet..although close to 580/680 highways..easy in/out
Room Service (breakfast ws great) and attached restaurant with Bar
Good Wi-Fi in-room
Good in-room coffee
ok fitness room - open 24 hours
NO in-room safe
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 10 January 2017
Thank you for your kind comments about your stay, we hope to see you again soon
I stayed for one night during a business trip. The room was clean and the bed was very comfortable with all other standard Sheraton amenities. The pool is heated and very nice. The parking is free with plenty of space.
This is an older building...More
Thank Shah R
Response from plsparks, Front Office Manager at Four Points by Sheraton PleasantonResponded 18 December 2016
Thank you for the feedback regarding your stay with us in Pleasanton. I am glad that you enjoyed the various amenities our hotel has to offer. We do have a nice pool that is very popular year round.
I'll start by saying there is another "Sheraton Pleasanton" and I stayed there last year, it was ok.
This Four Points was a nice surprise. I wasnt expecting much. Our room was clean and the bed was comfy. I think they should keep an extra...More
Thank pamela R
Response from Tom B, General Manager at Four Points by Sheraton PleasantonResponded 13 December 2016
Dear Pamela, Thank you for the feedback and we look forward to seeing you in the summer.
US$120 - US$338 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
4 Points By Sheraton Pleasanton ,
Four Points By Sheraton Pleasanton Hotel Pleasanton ,