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1 room 2 adults 0 children
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262 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Palo Alto, California
Reviewed 2 days ago NEW

The front desk was infriendly and rude. They didn't care to get to know their guests. Talked down to us and had terrible breakfast The eggs were watery the sausage was uncooked and no chocolate chip cookies. Every best western has cookies! The grab bar in the shower was broken. I leaned on it and fell hurting my shoulder and...

Review collected in partnership with Best Western
Thank jasenk2017
Ashland, Oregon
Reviewed 2 weeks ago

I would stay here again! Easy location, affordable, upscale compared to some other lower quality hotel dumps out there. The staff is super friendly and the breakfast buffet---usually hokey and wrapped crap---was outstanding. I would stay here again easy!

Review collected in partnership with Best Western
Thank 798geraldg
yuba city, United States
Reviewed 21 November 2016

good location but the hotel still needs to work on customer service. Non smoking room smelled like smoke. the hotel has apparently a scary homeless guy walking around at night, we have been told " he is harmless, he belongs to this place..."

Review collected in partnership with Best Western
Thank 900andreeaf
Reviewed 19 November 2016

Hotel was clean comfertable properly maintained overall service was to my expectation definetly will stay there again beds are comfertable restrooms are clean freeway access is a plus and restaurants are at my reach

Review collected in partnership with Best Western
Thank 172ezequielp
Reviewed 18 November 2016 via mobile

It was so clean, and so comfortable. You sleep better when you can feel the cleanliness of your room. Breakfast was good. Dave at the front desk was very friendly and helpful. Definitely will stay again.

Thank suelovelee
Vancouver, British Columbia, Canada
Reviewed 13 November 2016

Thanks to Lynn the manager our stay at this hotel was very satisfying. She was friendly and very accommodating. The beds were super comfortable and the breakfast which was included in the price was great. Our server Margaret was delightful. Thanks to you all.

Review collected in partnership with Best Western
Thank Susan D
Sacramento, California
Reviewed 5 November 2016

our first time staying at this best western. the place was super clean and they gave us all our special requests. the breakfast is superb. the rooms are felt like brand new and the beds are super comfy. this is a great hotel to stay at and the location was perfect. you are also close to different places to eat...

Review collected in partnership with Best Western
Thank 58tammys
Seattle, Washington
Reviewed 25 October 2016

Average is the best descriptor. Pros: * Front desk: Were nice about getting me a room close to the elevator/stairs when I asked * Breakfast: Though it's the same every day, it's still good quality and clean * Price: Better than most nearby * Location: Near my office, and near a lot of restaurants and stores Cons: * Motel setup:...

Thank DP_42_Towel
Reviewed 24 October 2016

We travel for dog shows. Best Western is one of few that are pet friendly.This particular Best Western is one of the nicest and friendliest I have stayed in to date.easy access to freeway, places to eat and shopping. plus it is near a bart station for those that would like to go into San Francisco

Review collected in partnership with Best Western
Thank richardlG6712ZD
Reviewed 19 October 2016 via mobile

This morning during shower I found a scorpio in our bathroom. Our room was nice, breakfast tasty, but scorpio - thats not nice, thats dangerous. We will never choose this place again. I dont think its safe, especially when a receptionist told us thats its not their fault.

1Thank Marta K

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Pleasanton Inn

Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Region: United States > California > Pleasanton
Price Range: $154 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western
Hotel Style:
#1 Best Value Hotel in Pleasanton
#3 Romantic Hotel in Pleasanton
#8 Business Hotel in Pleasanton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pleasanton Inn staff and other travellers.
5 questions
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Granby, Colorado
3 months ago
Singapore, Singapore
Curitiba, PR
8 months ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Pleasanton Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is right off the freeway and there are restaurants close by.”
 of 5 bubbles Concertgoer54, 17 Aug 2016 | Read review
“Due to the proximity of the 580 freeway, guests should request a room on the back side facing away from the freeway.”
 of 5 bubbles StanW290, 15 Aug 2016 | Read review
“Ask for one away from the freeway or with less noise from the freeway”
 of 5 bubbles tulefogg, 24 Jul 2016 | Read review
“Don't get room with water spicket attached to outside!”
 of 5 bubbles jadec12341, 3 Jul 2016 | Read review
“There is no good room to get away from the noise, so don't even bother asking.”
 of 5 bubbles TKD1BB, 25 Mar 2016 | Read review
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