We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Pleasanton Inn

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Pleasanton Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

265 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 263: English reviews
Start your review of BEST WESTERN PLUS Pleasanton Inn
 Click to rate
Henderson NV, United States
Reviewed yesterday NEW

Counter staff are rude, Bait and switch with reservation prices. Made reservations with Best Western call center. Final price went up nearly $100 on check in. Counter staff basically said If you dont like it go somewhere else

Review collected in partnership with Best Western
 Report
Helpful?
Thank Y6637VQashleym
Los Angeles, California
Reviewed 1 week ago

Overall a good hotel. Good rates, easy freeway access, close shopping and restaurants. Clean room, restful bed. good complimentary breakfast. As it is near the frwy, light sleepers should ask for rooms not near the freeway.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Robert S
California
Reviewed 2 weeks ago

Went to this hotel for business. Easy access off the freeway. Front desk was friendly, checking in and checking out was very fast. Rooms have been refurbished and very comfortable. Breakfast was good.

Review collected in partnership with Best Western
 Report
Helpful?
Thank GabbieCalifornia
Palo Alto, California
Reviewed 21 January 2017

The front desk was infriendly and rude. They didn't care to get to know their guests. Talked down to us and had terrible breakfast The eggs were watery the sausage was uncooked and no chocolate chip cookies. Every best western has cookies! The grab bar in the shower was broken. I leaned on it and fell hurting my shoulder and...

Review collected in partnership with Best Western
 Report
Helpful?
Thank jasenk2017
Pleasantoninn, Front Office Manager at BEST WESTERN PLUS Pleasanton Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Ashland, Oregon
Reviewed 3 January 2017

I would stay here again! Easy location, affordable, upscale compared to some other lower quality hotel dumps out there. The staff is super friendly and the breakfast buffet---usually hokey and wrapped crap---was outstanding. I would stay here again easy!

Review collected in partnership with Best Western
 Report
Helpful?
Thank 798geraldg
yuba city, United States
Reviewed 21 November 2016

good location but the hotel still needs to work on customer service. Non smoking room smelled like smoke. the hotel has apparently a scary homeless guy walking around at night, we have been told " he is harmless, he belongs to this place..."

Review collected in partnership with Best Western
 Report
Helpful?
Thank 900andreeaf
Wilmington
Reviewed 19 November 2016

Hotel was clean comfertable properly maintained overall service was to my expectation definetly will stay there again beds are comfertable restrooms are clean freeway access is a plus and restaurants are at my reach

Review collected in partnership with Best Western
 Report
Helpful?
Thank 172ezequielp
Reviewed 18 November 2016 via mobile

It was so clean, and so comfortable. You sleep better when you can feel the cleanliness of your room. Breakfast was good. Dave at the front desk was very friendly and helpful. Definitely will stay again.

 Report
Helpful?
Thank suelovelee
Vancouver, British Columbia, Canada
Reviewed 13 November 2016

Thanks to Lynn the manager our stay at this hotel was very satisfying. She was friendly and very accommodating. The beds were super comfortable and the breakfast which was included in the price was great. Our server Margaret was delightful. Thanks to you all.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Susan D
Las Vegas, Nevada
Reviewed 12 November 2016

This property is right next to the 580 therefore very noisy. The hotel/parking lot were inside a chain link fence and poorly lite. The layout of the room required that anyone using the sink or closet had to leave the area for anyone to access the bathroom. The decor and bed were good as well as the breakfast.

Review collected in partnership with Best Western
 Report
Helpful?
Thank M P

24 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (23)
Viewed
Room/Suite (7)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (3)
Viewed
Dining (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pleasanton hotels
1.2 km away
DoubleTree by Hilton Hotel Pleasanton at the Club
0.2 km away
Four Points by Sheraton Pleasanton
0.3 km away
Larkspur Landing Pleasanton
Larkspur Landing Pleasanton
#8 of 14 in Pleasanton
187 reviews
Show Prices
Show Prices
Show Prices
2.7 km away
Pleasanton Marriott
Pleasanton Marriott
#4 of 14 in Pleasanton
301 reviews
1.3 km away
Hyatt House Pleasanton
Hyatt House Pleasanton
#2 of 14 in Pleasanton
324 reviews
2.8 km away
Residence Inn Pleasanton
Residence Inn Pleasanton
#6 of 14 in Pleasanton
197 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN PLUS Pleasanton Inn

Address: 5375 Owens Court, Pleasanton, CA 94566 (Formerly Ramada Inn)
Region: United States > California > Pleasanton
Price Range: $159 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pleasanton Inn 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Best Western and Booking.com so you can book your BEST WESTERN PLUS Pleasanton Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Pleasanton
Pleasanton Best Western
Hotel Style:
#1 Best Value Hotel in Pleasanton
#3 Romantic Hotel in Pleasanton
#8 Business Hotel in Pleasanton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pleasanton Inn staff and other travellers.
6 questions
Ask a question
Stockton, ca
25 days ago
Granby, Colorado
4 months ago
Singapore, Singapore
Curitiba, PR
9 months ago

See all questions (6)

Questions? Get answers from BEST WESTERN PLUS Pleasanton Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is right off the freeway and there are restaurants close by.”
 of 5 bubbles Concertgoer54, 17 Aug 2016 | Read review
“Due to the proximity of the 580 freeway, guests should request a room on the back side facing away from the freeway.”
 of 5 bubbles StanW290, 15 Aug 2016 | Read review
“Ask for one away from the freeway or with less noise from the freeway”
 of 5 bubbles tulefogg, 24 Jul 2016 | Read review
“Don't get room with water spicket attached to outside!”
 of 5 bubbles jadec12341, 3 Jul 2016 | Read review
“There is no good room to get away from the noise, so don't even bother asking.”
 of 5 bubbles TKD1BB, 25 Mar 2016 | Read review
5 of 5