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Mary is a hostess during happy hour. She is always very polite and a smile. She greets every guess as soon as they enter the happy hour area. She has a can do very positive attitude that rubs off on people. I really appreciated the...More
Response from ResInnPleasantonTeam, General Manager at Residence Inn PleasantonResponded 18 March 2017
Thank you so much for taking the time to write your review, and to recognize one of our employees. We agree, Mary is great, and we appricate her smile too. We hope to see you again soon.
Hotel staff was very pleasant and helpful. Chris at the reception was friendly and polite. He drove me pretty much every day to the training centre.
Mary from the kitchen staff was very friendly and always made sure guests had what they needed during the...More
Response from ResInnPleasantonTeam, Front Office Manager at Residence Inn PleasantonResponded 13 March 2017
Thank you so much for a wonderful review of your previous stay. We appreciate your kind comments to our staff and most specially to Chris and Mary. We are happy that we were able to go above your expectations on our services by leaving...More
Mary is a host who loves her job and serves with a smile. A visit to this hotel is worth it if you meet this very pleasant person.
This hotel has excellent staff and will do anything to make your stay more enjoyable. Kudos to...More
1 Thank Todd M
Response from ResInnPleasantonTeam, Front Office Manager at Residence Inn PleasantonResponded 10 March 2017
Thank you so much for a wonderful review and we hope that you keep on visiting us should your travels bring you back in our area.
Front Office Manager
We have previously lived in San Ramon and come back every couple of years for both business and to visit family friends. The Residence Inn opened some itme after I left town, but I've always had a good experience staying here and it's central to...More
Thank Samuel E
Response from ResInnPleasantonTeam, Front Office Manager at Residence Inn PleasantonResponded 30 December 2016
Dear Samuel E,
Thank you so much for sharing your wonderful experience and we look forward for your next stay. We have noted the aesthetic suggestions and we will put that into consideration in the future to improve our appearance better.
Stayed two nights, two different rooms. Both awful. Both had dirty carpet and furnishings. First one had dirty linens and curtains too. The tile in bathroom floor was broken and cut my foot. I called front desk and they brought me more dirty sheets. The...More
Response from ResInnPleasantonTeam, Front Office Manager at Residence Inn PleasantonResponded 27 December 2016
We are so sorry to hear that we did not meet your expectations, our goal is to ensure that you are comfortable with your stay and we regret not having an initial opportunity to turn around a negative impact of your stay to...More
US$128 - US$314 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Pleasanton
#4 Business Hotel in Pleasanton
Non-Smoking Rooms ,
Number of rooms
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