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I stayed for a day at this place even after mentioning they gave me a smoke room and after i complained they gave me a room used by disabled which was hard to use for a normal person like me....
The booking said with breakfast...More
I stayed here for five nights while in the area for work training. I had contacted the hotel ahead of time and asked for a quiet room which I was given. The room itself was clean, with a small kitchenette that had a burn mark...More
Booked the hotel via priceline as a 2.5* hotel .. and arrived rather late.
They only had smoking rooms available and that was what i got. i learned through priceline you cannot reserve a specific room type (smoking/nonsmoking).
"free breakfast" basically not existing (coffee and...More
We had a very bad check out!
However the stay was OK...
When we booked, we were part of the savings program : "stay more, save more"... we receive an email confirmation : estimated savings : 900$. At the check out, we only receive 300$!!...More
Staff is courteous and helpful. The room was clean and comfortable. It was nice to have a partial kitchen and refrigerator to keep from eating out all the time. It was too cold to use the pool yet there were several lovely outdoor areas to...More
Response from Manager_11525, Manager at Extended Stay America - Pleasanton - Chabot Dr.
The team and I appreciate your remarks. It is good to know you valued the customer service provided by our staff. We are also pleased to see our location was convenient for you. Once more, thank you for posting your review. We look forward to...More