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Extended Stay America - Sacramento - White Rock Rd.

Traveller (33)
Room & Suite (32)
Dining (3)
  • Excellent35%
  • Very good19%
  • Average10%
  • Poor16%
  • Terrible20%
Travellers talk about
“stove top”(6 reviews)
“tv channels”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2 Star Hotel
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25 Mar26 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (89)
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All reviewsstove topfull size refrigeratortv channelsthe maintenance mancoffee makerstay at this hotel againhome away from homea great place to stayclean roomseasy accessesasharmasamsontoasterpanskitchenettecalifornia
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1 - 5 of 89 reviews
Reviewed 24 January 2018

The floor in the room had not been vacuumed in who knows how long. Dirt in all the corners and around the bed. Bathroom counter dirty. Room was not made up the following day when we returned to the room. Bed was very hard. Won’t...More

Review collected in partnership with Extended Stay
Thank kennethmackc
Response from 00esa, Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 25 January 2018

Thank you for your stay and for taking the time to post your review. On behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where...More

Reviewed 22 January 2018

Worst Hotel Stay EVER!!!!! I've stayed in hotels in third world countries with above ground sewers that were so much cleaner and smelled way better. Floors were sticky, no wash cloths, no dish cloth, stairs and entryways were filthy, cigarette butts all over, cigarette burns...More

Thank Steve S
Response from 00esa, Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 24 January 2018

We are very disappointed to read that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and we apologize that did not happen when you were here.We are meeting with...More

Reviewed 25 November 2017

The price is reasonable. The breakfast is not enough, and today, there was no oatmeal. The internet connection is slow. I am not willing to pay extra for higher speed. I expect the speed to be better than this, and included in the rent. One...More

Review collected in partnership with Extended Stay
Thank O4319MHpeterp
Reviewed 24 November 2017

We booked through the Extended Stay America hotline as it was cheaper then paying at the counter, the operator told us that the total was 85$ All in and there was no pet fee and that we could pay cash upon arriving at the hotel...More

Review collected in partnership with Extended Stay
Thank jkd062
Response from 00esa, Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 28 November 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 24 November 2017

My husband and I have been here close to 3 months now and we love it here. When we arrived we found out our reservation was actually at another location. Thankfully we where able to stay here instead and we have both loved it. The...More

Thank Kitty R
Response from 00esa, Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 25 November 2017

Kitty, thank you for choosing to stay at Extended Stay America. We are delighted to know you and your wife are comfortable here and that our associates left you with a good impression of our hotel. Thanks again for your feedback, and please enjoy the...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Price range
US$76 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$76 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (33)
Room & Suite (32)
Dining (3)
Questions & Answers
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Room Tips
"Avoid the backside of the hotel"
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"Don't be afraid to ask.."
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"Higher floors are quieter. This is a 3 story hotel with an elevator. All entry doors to your room are on the..."
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"Stay away from the back of the hotel, it is next to the freeway and loud"
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