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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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286 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Ontario-Rancho Cucamonga
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Showing 276: English reviews
Rancho Cordova, California
Reviewed 4 weeks ago

I had reserved a king bed. They only had two doubles available even though we arrived pretty early. There was no soap, shampoo, or conditioner in the room. I requested some and during my two day stay it was not delivered. My room was located next to the outdoor employee break area, so it was pretty loud at times. The...

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Helpful?
Thank Karen R
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello Karen R, I want to thank you for taking the time to share your feedback. I am saddened to hear that your stay with us did not meet your expectations. Your comments will be shared with our staff in order to learn and improve from them. If you are ever in Rancho Cucamonga again I hope that our great...

Whitehouse, Ohio
Reviewed 18 January 2017

The stay at this Four Points by Sheraton was for a college showcase soccer tournament. It was in a great location for restaurants, shopping, and hiking as well as proximity to the soccer fields and Ontario airport. There was plenty to do around the area especially outdoor activities. The hotel was very nice and was also very quiet.

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Thank jeffgN1678JN
Seattle, Washington
Reviewed 17 January 2017

I stay here fairly often on business. The location is convenient to ONT airport and the surrounding cities that I call in. Also close to restaurants and shopping. The rooms are consistently clean and comfortable. Staff is friendly and helpful. Plenty of free parking. Breakfast is good.

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Thank judc396
Riverside, CA
Reviewed 17 January 2017

This was a nice hotel to stay in for the night. A few things were missing from our room that the front desk couldn't replace (like the stopper for the bathtub). Overall it was quiet and clean which was the most important!

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Thank jenniegarthe
Reviewed 15 January 2017 via mobile

Just arrived at the hotel today. Tried to check in at 2:00PM since we arrived a little early. The girl at the front desk advised we could not check in until 3:00PM, yeah okay whatever. Left to waste time and came back at 3:00PM to be told only one of our rooms were ready and they did not have any...

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Helpful?
Thank kimmyj702
Althea A, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello Kimmyj702, Thank you for taking the time to share your experience about your recent stay at our hotel. Your feedback is appreciated and we’re very sorry that we fell short of ours and your expectation. I am reviewing your comments with our housekeeping team to ensure they are used to improve our cleanliness and guest experience. We hope you...

Fairfield, California
Reviewed 14 January 2017

Second time I have stayed in the facility. Great rooms. Very comfortable. Friendly helpful staff. And great bar. Local to Victoria gardens shoppong center with tons of cool shops and great places to eat.

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Thank justin442
Westlake Village, California
Reviewed 11 January 2017

We have always enjoyed our stay at the Four Points. The service is always prompt and pleasant. The rooms have always been ready and clean. Our only complaint is with getting on wifi. It has become more complicated and often not successful. That being said, we'll continue to come to Four Points when in town, as we find it convenient...

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Helpful?
Thank kayf351
Althea A, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello Kay and Paul, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with the WIFI connection. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience.  We hope you will consider staying...

Gig Harbor, Washington
Reviewed 10 January 2017

The Four Points by Sheraton is an excellent choice to stay in Ranch Cucamonga. The rooms are updated, quiet, clean, and comfortable. The staff is very helpful. The hotel is perfectly located near shopping and restaurants. We will definitely stay here again.

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Helpful?
Thank Al R
Althea A, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello AI R, Thank you for taking a moment to share your experience. I am pleased to hear you found our rooms and our location to your liking. We look forward to welcoming you back to our hotel in the near future.

Uniontown, Pennsylvania
Reviewed 6 January 2017

Great hotel with an easy 40 minute commute on the I-210 to Pasadena for a game. The restaurant could be improved---more variety on the menu. It is also in close proximity (5 minute drive) to the nice shopping area of Victoria Gardens.

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Thank juliev235
Denver, Colorado
Reviewed 31 December 2016

Great short term hotel We stay there often!!! The breakfast is amazing and the bar is nice at night. Service is not top notch. Rooms are nice and comfortable. Not luxury but great! Great location and services are around.

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Thank gabby b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Region: United States > California > Rancho Cucamonga
Price Range: $187 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Rancho Cucamonga, California
5 months ago

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Questions? Get answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor is perfect if you have a dog.”
 of 5 bubbles Bet-the-Jet, 16 Feb 2017 | Read review
“If a quiet room is your preference, state that when making your reservations. ”
 of 5 bubbles Sixgill, 14 Feb 2017 | Read review
“For the cleaning crew, yes (personal amount)”
 of 5 bubbles G6222VRdonnaa, 7 Feb 2017 | Read review
“Ask to be away from employee break area. I would not select the first floor unless you need to. Ask for a guarantee on room type before arriving. ”
 of 5 bubbles karenrN55XT, 20 Jan 2017 | Read review
“The best rooms are at the back away from the elevators.”
 of 5 bubbles 367marykk, 30 Nov 2016 | Read review
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