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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Ontario-Rancho Cucamonga
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Showing 254: English reviews
Baldwin Park
Reviewed 24 April 2013 via mobile

I LOVE this place. Safe area friendly staff and cozy rooms I hadn't stayed here for almost a year and realized that was way too long when I checked in Extending my stay right now. Will repeat for sure

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Helpful?
Thank DreaMarie81
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for your feedback! They say, there's no better compliment for a hotel than return business. We certainly thank you for yours. Welcome back!

toronto
Reviewed 24 April 2013

It wasn't my first time staying here at this hotel every visit was great experience from front desk to Bar staff everything was amazing..started when my Husband and I checked in the front desk agent was so welcoming, he remembered me and my husband was there before and welcome us with a great smile.. although i forgot his name i...

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Helpful?
Thank mengaisy
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hi Melissa from Toronto, Canada! Thank you for sharing your thoughts about the hotel with us and the TripAdvisor.com community. It's always great to hear from satisfied return guests such as yourself. The feedback is truly valuable as we continue to take pride in the small things we can do to make us stand out among other hotels. Additionally, we...

Reviewed 19 April 2013

I stayed 3 nights here and have felt very comfortable and taken care of. It almost felt more like a bed and breakfast. I had dinner twice and breakfast twice. I have dietary restrictions and they were more than happy to fix me things that weren't even on the menu. Jana DeGraff was there two mornings in a row and...

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Helpful?
Thank kwaters815
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for letting us know about your stay with us. We are pleased to know that you had such a great trip due to our warm, friendly service, our rooms, and our amenities. Additionally, we are glad to know that the quality of hospitality and food service from our restaurant exceeded your expectations. Jana, our Food and Beverage Supervisor,...

Medford, Oregon
Reviewed 14 April 2013

The hotel was clean and well serviced. Loved the 'going green coupon' idea! I probably would not have eaten and gone to the bar at the hotel if I hadn't had them. I certainly would not have met Ben and Cynthia - they were fantastic and the service/food was great! I would certainly stay there again. The location was right...

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Helpful?
Thank Pamela K
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hi Pamela, Thank you for sharing the details of your "excellent stay" with us! We're proud to know that you found our Make a Green Choice program a beneficial and pleasant surprise. Even better, it is also rewarding to know that your opting in for the MAGC program is what led you to meet our fantastic restaurant team and experience...

Los Angeles, California, United States
Reviewed 12 April 2013

The Four Points Sheraton Bar is the best bar in the area! Ben, the bartender, always has a welcoming smile and a fantastic drink to offer you! I look forward to visiting the Bar and Ben each and every time I'm in town! Cheers Ben!!

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Helpful?
Thank Angie V
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for adding your feedback to the growing list of great comments about our restaurant and bar here at the Four Points by Sheraton Rancho Cucamonga! It is wonderful to know that Ben takes great care of you upon each visit. As a returning patron of our bar, it is important that you know your loyalty and support are...

Ontario, California
Reviewed 9 April 2013

This place was beautiful. Being so new, everything was perfect. The bed linens are really comfy and I loved the pillows. PLUS they gave out FREE bottles of water. I did not even know that I liked getting free bottles of water! But I really enjoyed them.

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Helpful?
Thank Vikki678
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thanks for your feedback Vikki! Yes, free bottled water in your guest room is just one of our many amenities that we provide to make all our guests feel comfortable and welcomed! We're happy to know you enjoyed your stay and we look forward to taking great care of you again in the near future.

Tucson, Arizona
Reviewed 8 April 2013

Having left Southern California for Arizona about 5 years ago, I frequently visit my family and friends in the area. I am expecting my first child and my family and friends in So Cal were throwing me a shower. My cousin recommended this hotel which was built after I left So Cal so I was not familiar with it, but...

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Helpful?
Thank Celeste08
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

We're delighted to hear that the Four Points by Sheraton made your "welcome back" to the area memorable! Thank you for taking the time to share your comments with the TripAdvisor.com community. We're certain that your feedback will be valuable for other potential guests of the area. We're proud to know that you found the beds and everything else in...

Atlanta, Georgia
Reviewed 1 April 2013

Most people stay in a hotel for maybe a day or two. Some a week or two. My stay at the Four Points hotel was for five weeks. My company kept extending my stay due to project expansion. When you stay in a hotel that long you really get to know staff, and see the inner workings of the hospitality...

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Helpful?
Thank mariopayne7
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Wow! Thank you for all your generous and kind feedback on the Four Points by Sheraton Rancho Cucamonga and all our associates. Your comments identify true hospitality professionals from each department who each take great pride in their work. Each associate will be thrilled to see their names and actions mentioned within your review. We genuinely enjoy working hard to...

San Diego, California
Reviewed 25 March 2013

First of all, I want to make it clear that I am a medical marijuana patient since I suffer from a disease called gout that causes extreme pain on my joints. That being mentioned, I checked in and arrived in my room and found that there was a couple arguing in front of the door to my room. I left...

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6Thank Stan E
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

The hotel will comment directly in response to this TripAdvisor posting as the comments made are false and the intent behind them are the results of a retaliation toward the hotel based on one fact: The Four Points by Sheraton Rancho Cucamonga is a 100% non-smoking hotel and evidence of smoking may result in a fee billable to your account....

Reviewed 24 March 2013

Ben and Cynthia made the bar fun! I enjoyed the time I spent hanging out with my friends at the bar. If it wasn't for their friendly service I wouldn't have come back for a second time. I really liked my room, it was clean and my bed was very comfortable. I definitely will be choosing the Four Points for...

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Helpful?
Thank 40acrea
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

We are so proud to hear of your experiences at the Four Points and especially in our restaurant and bar. Thank you for sharing your thoughts on Ben and Cynthia as well. They will certainly be excited to know they have made such an impression on you. Don't forget to check us out every Wednesdays for our Best Brews and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Region: United States > California > Rancho Cucamonga
Price Range: $132 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Rancho Cucamonga, California
2 months ago

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Questions? Get answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are at the back away from the elevators.”
 of 5 bubbles 367marykk, 30 Nov 2016 | Read review
“Stay somewhere else!!”
  • More hair
  • Stained sheet photo doesn't do justice :-(
  • Black hair (I'm blonde)
 of 5 bubbles Lizzy_C75, 1 Sep 2016 | Read review
“The rear rooms have amazing views of the mountains!”
 of 5 bubbles YankeesFan27, 30 Jun 2016 | Read review
“We had a corner suite on the third floor and I really liked it”
 of 5 bubbles O1600RCmariaa, 19 May 2016 | Read review
“Bad Wifi but nice hotel”
 of 5 bubbles paulhS6526RI, 26 Mar 2016 | Read review
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