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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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275 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Ontario-Rancho Cucamonga
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Showing 265: English reviews
Reviewed 20 July 2013

First of all this is a beautiful property. Kaci was so nice and pleasant to deal with. She checked me in promptly and also gave me great tips on things to do during the day as well as great places to dine! Thanks again.

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Helpful?
Thank Cookie95212
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for the great feedback on your check-in experience! We all agree, Kaci indeed is an excellent guest service agent and, we are proud to have her on our team. We certainly work hard to ensure all our associates welcome guests to hotel with similar warmth and efficiency. We look forward to seeing you again soon!

Rancho Cucamonga, California
Reviewed 6 July 2013

my girlfriend and i have been comming to the four points or as we call it "the points" for quite sometime now (at least 3 years) to enjoy the bar. the four points has the best bartenders and cooking chefs around. we enjoyed it when Brandon and Brent were bartending and now we enjoy it with Ben and Matt. they...

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Helpful?
1Thank 3164traveler
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

How incredible it is to recieve such great feedback! We're proud to know that after over three years of loyalty and good times, you continue to come back to us. Thank you for your kind comments on our restuarant crew, their creativity, and their ability make our cozy little bar unique and inviting. Let's create a new cocktail in your...

Arizona
Reviewed 25 June 2013

My son and I stayed, for the first time, at the Four Points Rancho Cucamonga on May 17-18 and I wanted to share with you the great experience I had primarily thanks to the front desk employee, Merilee. Upon our arrival on the night of May 17th, Merilee greeted us with a warm smile and a friendly professional attitude. She...

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Helpful?
1Thank RoadWarriorAZ
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

We're so glad to hear that you and your son enjoyed your stay with us. Thank you for giving us the opportunity to take care of you while you were here. Thank you also for the wonderful review of the hotel including such great details about Merilee's performance! She will certianly be recognized for her consistent and genuine Four Points...

Brooklyn, New York
Reviewed 14 June 2013

I've been a Gold Level member for the last few years & an SPG member for almost 10. Upon arrival our room wasn't even ready, even though we checked in at 4pm and expressed a room to be available for 1pm check-in which they confirmed. We had a strict schedule to adhere to and we were put at an inconvenience...

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Thank OmnipresntMan
Golden, ColorADO
Reviewed 29 May 2013

This is one of the nicest hotels I have ever stayed in. Beautiful lobby, fantastically HUGE room. Micro, refrig., free water bottles, numerous bed pillows. The linens and towels were elite-hotel quality. This is important and much appreciated! Nice restaurant and grounds. We will stay again most certainly!

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Helpful?
1Thank Spainin2008
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Such wonderful comments! Thank you for your kind feedback. It's certainly a pleasure to know we've taken such good care of you and your enjoyed all our services and amenities. We sincerely look forward to taking great care of you again and exceeding your expectations at every opportunity. Thank you!

Spain
Reviewed 28 May 2013

I have been here couple of days for shopping at the Ontario Mills Mall, is not in front of the Mall but just a mile away, very affordable clean, nice staff, quiet area relaxed pool, and nice atmosphere at night at the bar

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1Thank alexfly
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you very much for your feedback on our location near Victoria Gardens Mall and Ontario Mills Mall. It is also great news to know you were satisfied with our associates, restaurant, and pool area. We'll all take pride in knowing we met your expectations. Hope to see you again soon!

San Jose, California
Reviewed 29 April 2013

My husband and I were in for the weekend. The location is great, next to tons of restaurants and movies. The room was clean and spacious. We called in the morning and were told we could check in early, which was great. The breakfast buffet was great and there was always plenty of seating. Even though the breakfast was "serve...

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1Thank calgirl2010
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

We are pleased to hear that Tara and Cynthia took great care of you during breakfast. It surely sounds as though you had an all around great stay filled with convenient and memorable experiences. We certainly hope we have earned your loyalty and will have the opportunity to take care of you again the next time your in the area....

Reviewed 27 April 2013 via mobile

I've stayed here countless times. It's so simple, but has everything you need in a hotel. My only concern is when something is requested the wait time is usually inconveniently over 20 minutes. People are always on the go nowadays. A sense of urgency would be appreciated. Then I will score a 5. I'll definitely be back though.

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Helpful?
Thank Trueblue75
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for your feedback. As a regular guest, please know that we use such feedback in our weekly and monthly meetings to make sure we continue to find success in our special brand of guest service. We are delighted to have earned your loyalty over the months you've stayed with us and we certainly do not want to lose...

Reviewed 26 April 2013

The bar at this place is awesome! Anyone that stays at this hotel should go check out the bar because the bartender Matt not only is really hot but he's really friendly and makes awesome drinks! And he's really hot.

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Thank Sweetheart23
Upland, California
Reviewed 26 April 2013

I stopped into the bar for a bite and a drink. OMG they have the best chicken wings I have ever tasted! And I love their happy hour menu. Best deal in town! Our bartender, Matthew, was amazing. He was very knowledegable and helpful with us when choosing what kind of alcoholic beverage we'd enjoy. I would definitely like to...

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Helpful?
Thank Nicol C
Scott G, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for sharing your feedback on the restaurant and bar here at the Four Points Rancho Cucamonga! It's always a pleasure to hear from guests discovering that we offer a unique and memorable restaurant experience all at a great price. You're right! I'm also a big fan of our wings in addition to all the specials our great chefs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Region: United States > California > Rancho Cucamonga
Price Range: $147 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and other travellers.
1 question
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Rancho Cucamonga, California
3 months ago

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Questions? Get answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are at the back away from the elevators.”
 of 5 bubbles 367marykk, 30 Nov 2016 | Read review
“Stay somewhere else!!”
  • Black hair (I'm blonde)
  • Stained sheet photo doesn't do justice :-(
  • More hair
 of 5 bubbles Lizzy_C75, 1 Sep 2016 | Read review
“The rear rooms have amazing views of the mountains!”
 of 5 bubbles YankeesFan27, 30 Jun 2016 | Read review
“We had a corner suite on the third floor and I really liked it”
 of 5 bubbles O1600RCmariaa, 19 May 2016 | Read review
“Bad Wifi but nice hotel”
 of 5 bubbles paulhS6526RI, 26 Mar 2016 | Read review
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