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TownePlace Suites Ontario Airport

191 reviews
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Traveller (16)
Room & Suite (29)
Dining (8)
Overview
  • Excellent52%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(36 reviews)
“laundry service”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (191)Write a Review
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11
9
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93
52
22
11
9
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All reviewsfront desklaundry servicetwo bedroom suitepaul mitchellevery interactionsmall kitchenwalking distance to mallfantastic locationontario airportfull kitchenmorning breakfaststaff went out of their waystayed here for a weekbreakfast sandwichthe breakfast areacustomer service skillswent above and beyond
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1 - 5 of 187 reviews
Reviewed 3 days ago

Our stay was not our first at this property. They continue to excel in their customer relations abilities, especially Charles at the front desk Check-in. He really makes a difference in attitude of the hotel and getting your stay off to a goodstart. I will...More

Thank Gary R
Reviewed 3 days ago

Staff were great, helpful and very professional. Gold member perks were wonderful. Wished I had taken part in the bar, but wasn't up to it that night. Looks great. Overall appearance of the hotel is great too. Little bit of a hike to the room,...More

Thank Christian M
Reviewed 4 days ago

Imagine: You arrive tired, late evening, and there's a friendly face at the reception who recognizes you, greets you warmly, offers you an upgraded room, an amenity, AND a welcome gift!! This is Charles, and it is the TownPlace Suites Ontario Airport where we stay...More

Thank cruisersl
Reviewed 3 weeks ago

Received an email for the Asst Mgr about our stay. I wrote back about our experience but he never responded. Here is my email: My fiancé and I stayed for one night last weekend, and unfortunately it wasn't one of our best stays. We were...More

Thank Brittany C
Response from Ryan M, General Manager at TownePlace Suites Ontario AirportResponded 3 weeks ago

Hi Brittany! Thank you for providing us with much needed feedback regarding your recent visit. At TownePlace Suites by Marriott Ontario Airport we pride ourselves in the service and product we represent and I am sorry to hear your stay was not the greatest. I...More

Reviewed 4 weeks ago

We flew into Ontario Airport to visit family who lived in Orange County. We needed a place to stay near the airport and chose the TownPlace Suites solely based on its proximity to the airport. What a find! This hotel is very nice, clean and...More

Thank JEN95677
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$153 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rancho Cucamonga
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Rancho Cucamonga
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (29)
Dining (8)
Questions & Answers
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Room Tips
"Easy to get to the Schottenstein Center"
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"away from elevators"
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"the studios are great! fully loaded with a kitchen and there is an office space as well."
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"ALL rooms were perfect."
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