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Courtyard Ontario Rancho Cucamonga

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Courtyard Ontario Rancho Cucamonga
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Jakarta, Indonesia
Reviewed 1 week ago via mobile

My first time here but this is the best hotel so far in my trip. The facilities are the most complete and the welcoming is professional and fast respond. This is expected in all Marriott group across the world. Room is good, bed is comfortable, fast internet, good all around

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Helpful?
Thank Andreas W
Tharaldson, Guest Relations Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay with us and that our team took great care of you. We hope to see you again when you are in the area. Have a Great Day! Amy Trostle

Riverside, California
Reviewed 16 October 2016 via mobile

Nice property, but I won't return based on overall value. My first Marriott stay in 2016, and only because of the Starwood merger and promise of retained benefits. SPG Platinum has some variation of complimentary breakfast at every brand. I was disappointed that my newly "linked" status didn't convey that privilege and, frankly, I won't stay at Courtyard (or other...

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Helpful?
Thank Kauai-Biz-Traveler
Tharaldson, Guest Relations Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for your review of our hotel. We appreciate your feedback on our breakfast and coffee charges and have shared these comments with our managers. Have a Great Day! Amy Trostle

Coachella, California
Reviewed 12 October 2016

Stayed here for business. Found the rooms are very large, even with two queen size beds, there was a lot of room to move around in. The rooms are clean and the lobby has a lot of sitting areas, including a lounge area. The grounds are kept very clean. We used a conference room for a meeting and the service...

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Helpful?
Thank mendez99
Tharaldson, Guest Relations Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for your review of our hotel. We are delighted to hear that you enjoyed your stay- especially our hotel grounds. We look forward to seeing you again when you are in the area. Have a Great Day! Amy Trostle

Reviewed 23 September 2016 via mobile

In SoCal for a business trip and needed a hotel close to the airport for a dreadfully early flight. I typically stay in Hilton properties but was glad to check in here. The rooms are newly renovated, thoughtful and beautiful! The staff is very nice. Everyone was dressed in NFL fan gear to promote their happy hour and free popcorn...

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Helpful?
Thank Nzinga H
NathanEnnisAGM, Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for sharing your experience. We are glad to see the misunderstanding with the to-go food order did not take away from the overall experience you had. We appreciate your feedback and are delighted to hear that you had a great stay. Please consider our hotel again when business brings you back to the Rancho Cucamonga area. Best Regards,...

Tehachapi, California
Reviewed 26 August 2016

I stay at this hotel quite often. The staff and Manger always go above and beyond for all the guest. I have recommend this hotel to my colleagues and they all agree this place is a WOW! Great location. Hotel is modern and up to date. The Ontario Mills mall is across the street. I can't say enough about the...

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Helpful?
Thank mack m
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Dear mack m, It is ALWAYS our pleasure to have you stay with us and thank you so much for taking the time to write such a kind review. We certainly look forward to your next stay and having the opportunity to provide you with memorable service. Thank you!

Reviewed 15 August 2016 via mobile

It was an ok stay we paid 160 supposably with freee breakfast but when we checked in the lady said it was booked without breakfast when we are gold members but anywaysssss the room was good very clean and well kept up would stay here again when in town.

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Helpful?
Thank Guadalupe A
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Dear Guadalupe A, Thank you so much for taking the time to write a review of our hotel. As a valued Gold Elite Member, I am pleased you enjoyed the clean and well maintained room, but I am disappointed to hear about the confusion regarding breakfast. We do have Breakfast Packages available, but unfortunately complimentary breakfast is not an Elite...

Reviewed 27 July 2016

The Courtyard Ontario Rancho Cucamonga is a nice, super clean, modern hotel with excellent service.... but the mattress was way too soft and mushy. If you require a really firm mattress this would be a deal breaker for you. We were with a group of people for a baseball tourney and many of them had the same type of mattress....

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Helpful?
Thank jameshE6045JO
Tharaldson, Guest Relations Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for your feedback on your recent stay at our hotel. We are happy to hear that you liked the hotel, except for the mattresses. We appreciate your comments and have shared them with the hotel team to see how we can better improve on this in the future. Have a Great Day! Amy Trostle

Richland, Washington
Reviewed 16 July 2016 via mobile

I spent 3 nights here for business travel and was pleased with my stay. The staff were very friendly and helpful. The lobby restaurant offered a nice variety of menu offerings at all times. The room had a fridge but no microwave, which was fine with me. I would return.

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Helpful?
Thank cwvw79
Michelle S, Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear you enjoyed our Bistro and found the staff friendly and helpful. We hope to see you again soon! Best wishes, Michelle Steiner Assistant General Manager 909-481-6476

Winston Salem, North Carolina
Reviewed 23 June 2016 via mobile

This hotel used to be one of my favorites to stay at in the area. Each and every visit gets more expensive and the service is not as good as it used to be. The rooms are falling apart. The air conditioner doesn't work, the toilets won't cut off and the noise level gets louder. Parking is awful. The front...

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Helpful?
Thank Luvtotravel2016
Michelle S, Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Ontario Rancho Cucamonga with us. As the maintenance of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the maintenance team in an effort to improve our...

Spring Hill, Tennessee
Reviewed 5 June 2016

As a current Marriott Rewards member (former Platinum Elite Premier, currently Gold), I have stayed at literally many, many Marriott properties all over the US and abroad. As such, I am well aware of Marriott standards, level of service, amenities, and consider myself a good judge of Marriott properties overall. I stayed at this property as part of a business...

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Helpful?
Thank usscvr
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Dear usscvr, Thank you for taking the time to submit a review of our hotel, the Courtyard Rancho Cucamonga. As a valued Marriott Rewards Gold Member, we see that there is room for improvement based on your feedback. We appreciate your kind comments regarding our staff and facility; however, we also noticed that there were several missed opportunities. Please accept...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
We feature 100% Non-Smoking Rooms at our location! The Courtyard by Marriott Ontario-Rancho Cucamonga meets your unique needs with a spacious, functional, and well-appointed guest room; a hot breakfast buffet; and personal service. Located in the heart of the growing business district of Rancho Cucamonga, we are also centrally located to Ontario, Upland, Fontana, and Chino. The Courtyard by Marriott Ontario-Rancho Cucamonga welcomes you to our brand-new hotel! ... more   less 

Additional Information about Courtyard Ontario Rancho Cucamonga

Address: 11525 Mission Vista Drive, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: $172 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ontario Rancho Cucamonga 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Courtyard Ontario Rancho Cucamonga reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Courtyard
Rancho Cucamonga Marriott
Hotel Style:
#1 Business Hotel in Rancho Cucamonga
#5 Romantic Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ontario Rancho Cucamonga staff and other travellers.
3 questions
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2 months ago
CALIFORNIA
connecticut

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Questions? Get answers from Courtyard Ontario Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 nd floor 202 nice and quiet”
 of 5 bubbles mackm283, 25 Aug 2016 | Read review
“Right across the street from Ontario Mall and lots of restaurants.”
 of 5 bubbles 2KingsMom, 26 Mar 2016 | Read review
“Top floor....4 floors”
 of 5 bubbles dank937, 21 Mar 2016 | Read review
“The hotel is away from a major road, so any room would be good.”
 of 5 bubbles rof842, 17 Feb 2016 | Read review
“King size beds have the most room”
 of 5 bubbles M9829JDsusanl, 16 Feb 2016 | Read review
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