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Hilton Garden Inn Ontario / Rancho Cucamonga

Expedia.comUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Ontario \/ Rancho Cucamonga
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484 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ontario / Rancho Cucamonga
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Showing 466: English reviews
Reviewed 12 April 2017

Staffs were not responding about had a noisy customer, rather saying they were staying only one night. Stayed 3 nights, room and bathroom were left un-cleaned after 1st night. The mettles was terrible, the center area of mettles was sunken about 2-3 inches. They have cycle lever to adjust the firmness of mettles but seemed not working either.

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Helpful?
Thank s0ngjunh
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Thank you for staying with us, and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your stay perfect in every way. Monique Y. Manager

San Diego, California
Reviewed 11 April 2017

Did not like indoor pool. The strong chlorine smell was horrible. No managers reception on Friday evenings and breakfast on Saturday does not start until 7pm. Not good when we needed to be out of the hotel by 6:40 am

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Thank T1821WLelizabethl
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Elizabeth, thank you for staying with us, and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your stay perfect in every way. Monique Y. Manager

Paso Robles, California
Reviewed 11 April 2017

Nice clean rooms and property. Friendly staff. Checked in late due to Friday night traffic, would have been nice if the restaurant stayed open later, we desperately wanted a hot meal. But was able to get a glass of wine at the bar and a microwavable dinner from the little "store", so that was better then nothing. My bed was...

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Thank 544margaretv
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Margaret, thank you for staying with us, and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your stay perfect in every way. Monique Y. Manager

Bell Gardens, California
Reviewed 10 April 2017

This location is right across the mall and very close to the freeway as well the hotel is very well lit and feels very homey and welcoming. this is not a suite like we are used to at the Embassy suites but we loved that this hotel looks and feels much more elegant

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Thank 567estelad
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

I've gotta say 567estelad, I'm loving this review! Our entire staff at Hilton Garden Inn, Rancho Cucamonga loves receiving reviews like yours! So glad you had a memorable stay and we look forward to your next visit. Monique Y. Manager

Atlanta, United States
Reviewed 29 March 2017

The hotel is always a pleasure to stay in when I am in Ontario. Staff is friendly and courteous. I would stay again when I return to the area. The Hotel is well located and the breakfast service is fine

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Thank williamsQ5837AA
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hello William, thanks so much for the great review! I appreciate you noting many of the things that makes staying with us so enjoyable. We want our guests to leave happy and we are glad we met your expectations. Hope to see you again soon! Monique Y. Manager

Gilbert, United States
Reviewed 21 March 2017

This was our 2nd time using this hotel chain and we have been pleasantly surprised every time. The online check in is a life saver, especially when you arrive to the hotel late and after a long day at Disneyland!!

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Thank marisag194
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Marisa, thanks so much for the great review! I appreciate you noting many of the things that makes staying with us so enjoyable. We want our guests to leave happy and we are glad we met your expectations. Hope to see you again soon! Monique Y. Manager

Boston, Massachusetts
Reviewed 19 March 2017

We have been searching for a good hotel in this area and finally have found one. Staff was very cordial and accommodating. We will definitely return on our next business trip. Centrally located to restaurants, shops, etc.

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Thank 33tawnyaj
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Tawnya, we are so glad you had a great stay with us. And thank you for the fantastic comments about the restaurants near us. We are so proud our guests can experience some of the city's best dining just within walking distance from our Hotel. We hope you will stay with us again soon! Monique Y. Manager

California, United States
Reviewed 13 March 2017

I love staying at the Hilton Garden Inn. Their facilities are always clean, but most importantly their staff and service is amazing. Plus, it's located next to anything you need; banks, shopping, dining, etc.

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Thank davidzK13VG
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

I've gotta say David, I'm loving this review! Our entire staff at Hilton Garden Inn, Rancho Cucamonga loves receiving reviews like yours! So glad you had a memorable stay and we look forward to your next visit. Monique Y. Manager

San Diego, California
Reviewed 12 March 2017

Had a great stay with my boyfriend! The jetted tub in the bathroom was incredible. We would definitely stay there again the next time we are in town. Thank you Hilton for a wonderful stay and a perfect weekend getaway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markmD1947CC
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Mark, we are so glad you had a great stay with us. And thank you for the fantastic comments about the restaurants near us. We are so proud our guests can experience some of the city's best dining just within walking distance from our Hotel. We hope you will stay with us again soon! Monique Y. Manager

Ontario, California
Reviewed 9 March 2017

I only stayed for one night but it was a very pleasent experience, friendly service and clean room and sheets. I was greeted with a smile and great attitude. I would definitely recommend this hotel to everyone!!

Review collected in partnership with Hilton Garden Inn
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Thank alberta532
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Alberta, it sounds like you had an amazing stay! We're so happy our staff shared big smiles and made your stay memorable. The Hilton Garden Inn staff just loves taking care of our guests. We can't wait to see you again. Monique Y. Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located near the intersection of I-15 and I-10, the Hilton Garden Inn Ontario/ Rancho Cucamonga hotel lets you make the best of your time in Central Southern California. When you stay here, you are only four miles from Ontario International Airport and within easy reach of nearby corporations, restaurants and shopping. Keep connected with complimentary WiFi and 24-hour business center. Stay active with a workout in the fitness center and a swim in the pool. Refuel with a cooked-to-order breakfast and dinner in the Great American Grill(R) restaurant. Three flexible function rooms and a dedicated events team will help make sure your Rancho Cucamonga, CA meeting or event goes without a hitch. ... more   less 

Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Region: United States > California > Rancho Cucamonga
Price Range: $180 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton
Hotel Style:
#2 Business Hotel in Rancho Cucamonga
#3 Family Hotel in Rancho Cucamonga
#4 Romantic Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ontario / Rancho Cucamonga staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant in the lobby, meeting place in the lobby for business.”
945iqbalk, 1 Nov 2016 | Read review
“I couldn't tell which room would be best as I've been here just once and it was ok, second floor room.”
KlawN, 3 Oct 2016 | Read review
“Room 204 had decent view of the mountains.”
BullRay, 4 Sep 2016 | Read review
“Top floor, north facing rooms have great mountain views.”
Tanstaafl75034, 23 Aug 2016 | Read review
“Had an upper 4th floor room- very quiet.”
gczar2016, 22 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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