I am an IHG rewards member and used to travel for work, so have stayed at a few. This one was, well, odd.
Beautiful building in great area next to mall and restaurants. Free parking and breakfast.
Staff was inconsistent though generally friendly. Hotel is being renovated; we g…
Stayed there the people were very nice, was close to a lot of food places. The room had a great lay out. It is being renovated and still a good place to stay. Can't wait to see it when they are done. On the corner of Bob Hope drive and HWY 111.
NO NOTICE of renovation when booked this hotel. NOTHING WORKS. The toilet overflows and is not hooked up correctly. NO BUSINESS ROOM FOR GUESTS. NO COMPUTER AVAILABLE. The internet stinks and had to call on call internet HELPDESK to get connected. The SAFE........IS INOPERABLE. …
When we arrived there was no one at the front desk however there was a note stating they were on break and would be back at a certain time. It was only a few minutes later and they did arrive back. I was about to grab a glass of water when he showed up. Check in was quick.
Rooms are generously proportioned with the usual amenities, firm king bed, TV with outdated channel control (come on folks, get up to speed with at least an "info" button) and a bunch of non working/unconnected channels such as PBS, a fridge and microwave, couch and desk.
"Keep Away! until renovations Completed!"
"check rooms if possible before accepting keys, get END rooms if possible, get room away from pool area, higher floors better."
"We were on the ground floor which was great to access the pool and barbecue area"
"Stay away from 203 it is next to a stairwell and the door slamming is too much."
"second floor away from buffet area"