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Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

Traveller (47)
Room & Suite (38)
Dining (15)
Overview
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71730 Highway 111, Rancho Mirage, Greater Palm Springs, CA 92270-4496 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit hotel website
Offers from Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Special Offer:Annual Sale
Hotel deals
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Hotel Style
Family
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Family
Room types
Suites, Non-Smoking Rooms
Number of rooms
80
Price range
US$87 - US$370 (Based on Average Rates for a Standard Room)
Location
United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Nearby
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Mojave Resort
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Nearby RestaurantsSee all 107 nearby restaurants
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Yard House
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Nearby AttractionsSee all 38 nearby attractions
The City of Rancho Mirage Public Library
75 reviews
1.17 km away
The River at Rancho Mirage
397 reviews
.13 km away
Cinemark Century the River
16 reviews
.13 km away
Lingfinity Wellness And Therapeutic Center
5 reviews
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Reviews & more
205Reviews
99Photos
4Q+A
52Room tips
Traveller rating
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I am an IHG rewards member and used to travel for work, so have stayed at a few. This one was, well, odd.

Beautiful building in great area next to mall and restaurants. Free parking and breakfast.

Staff was inconsistent though generally friendly. Hotel is being renovated; we g
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Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Responded 2 weeks ago
Thank you RGH for taking the time to share your experiences from your most recent stay with us. We want to first and foremost wholeheartedly apologize for the challenges you faced and thank you for bringing them to our attention so they can be fully assessed. We strive our hardest to provide the best experiences possible for all of our valued guests, and you are no different and we wish we could have done better in meeting the expectations you've come to know and love. We do hope next time you're in the Rancho Mirage area after renovations are completed, you do give us another chance to earn your business and show you the type of experience you've come to know and love.
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Stayed there the people were very nice, was close to a lot of food places. The room had a great lay out. It is being renovated and still a good place to stay. Can't wait to see it when they are done. On the corner of Bob Hope drive and HWY 111.
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Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Responded 17 Oct 2018
Thank you James B for taking the time to share your experiences from your most recent stay with us. We're very happy to hear you enjoyed your stay with us and are also hopeful to having you back once our scheduled renovations are complete which should be before years end.
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NO NOTICE of renovation when booked this hotel. NOTHING WORKS. The toilet overflows and is not hooked up correctly. NO BUSINESS ROOM FOR GUESTS. NO COMPUTER AVAILABLE. The internet stinks and had to call on call internet HELPDESK to get connected. The SAFE........IS INOPERABLE.
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Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Responded 1 Oct 2018
Hi Pioneer610055, We apologize for the challenges you faced during your recent stay with us. We have been under scheduled renovations for months with our online presence reflecting so. Our staff has informed and recorded all calls to our valued guests and we wholeheartedly apologize if you didn't get notice somehow. Again, we apologize for the inconveniences, as we try our hardest to continue to deliver the best experience possible to all of our valued guests. We are still on pace to complete our scheduled renovations in Q4, and we're very hopeful of you're in the Rancho Mirage area again, you give us another chance once they're completed. Please reach out to management about special pricing. We want to thank you for choosing us, and greatly appreciate you taking the time to provide your honest feedback.
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When we arrived there was no one at the front desk however there was a note stating they were on break and would be back at a certain time. It was only a few minutes later and they did arrive back. I was about to grab a glass of water when he showed up. Check in was quick.

There
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Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Responded 24 Aug 2018
Thank you Decemberborn for taking the time to share your experiences with us from your most recent stay. We want to apologize for the challenges you faced and thank you for bringing them to our attention. Despite being under renovation, we are appreciative you did have an enjoyable stay overall. We do hope once they are completed as scheduled in Q4 this year, you can come back and have an even better experience. Again, we appreciate your honest feedback as it will better us for all our current and future guests, and we hope to have you next time you're in the Rancho Mirage area.
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Rooms are generously proportioned with the usual amenities, firm king bed, TV with outdated channel control (come on folks, get up to speed with at least an "info" button) and a bunch of non working/unconnected channels such as PBS, a fridge and microwave, couch and desk.

Whoeve
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Response from HIERMStaff, Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Responded 7 Jun 2018
Thank you 0591TimS for taking the time to share your experiences from your most recent stay and especially your honest feedback. We apologize for the challenges you faced, and are thankful for your understanding. We have some very big changes in the 2018 calendar year, and hope next May you choose us again so you can experience them first hand.
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Amenity
Clean and Sanitary
Desk Area
Ample amenities in the bathroom
Keurig coffeemaker and supplies
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1234568
Is this hotel smoke free
Yes
2 votes
Hi, which room is the King jacuzzi whirpool room? One King Bed, Non-Smoking Standard, Non-Smoking Two Queen Beds, Non-Smoking Executive, One King Bed, Non-Smoking Suite, One King Bed, Non-Smoking ? Thank you
Looking to find out what you would charge for a group. Our daughter is getting married Nov 21 at the Omni and we are looking to find a block of rooms to set aside for our guests.
How would anyone else but the hotel itself know what they would charge for a group rate ? Just ask any hotels your interested in --- !!!
1 vote
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I am trying to get the cheapest rate. Last time I stayed here I paid $80 on a weekend. Do you know how I can get the same rate?
I would also try the Holiday Inn website and see what specials they have, also if you are a AAA member or senior you get a discount.
0 votes
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"Keep Away! until renovations Completed!"
"check rooms if possible before accepting keys, get END rooms if possible, get room away from pool area, higher floors better."
"We were on the ground floor which was great to access the pool and barbecue area"
"Stay away from 203 it is next to a stairwell and the door slamming is too much."
"second floor away from buffet area"
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