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Terranea Resort

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Terranea Resort
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2,908 Reviews from our TripAdvisor Community

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Showing 2,852: English reviews
Manhattan Beach
Reviewed 17 May 2016

Please have rooms ready on time. We rented a three bedroom villa (which is not inexpensive) and upon arrival, we had to wait to get into the rooms. I had my 81 year old mother with me and is was not OK to be standing outside while the room was being cleaned. It should have been ready by the time...

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Thank Laurie D
Santa Ana
Reviewed 17 May 2016

Excellent overall, only issue was my girlfriend experience at the pool bar. Bartender and rest of girls working there were very condescending. We were celebrating an engagement and had bought a botel of champagne from the hotel. We bought it from terranea. We wanted it chilled and the bartender gave us a hard time about it. She questioned if we...

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Thank Karlosism
Moraga
Reviewed 17 May 2016

While the property and setting are incredible no felt that it was not up to luxury standards we have all come to expect from these tupes of hotels. It's not in the Ritz Carlton nor the four seasons league. I believe the staff, while they tried, we're not properly trained to attend to the little things, specifically house keeping.

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Thank 158ashz
Craig M, Guest Relations Manager at Terranea Resort, responded to this review

Dear Guest, Thank you for sharing your review. We are sorry to learn that the service you encountered did not meet your expectations. Please know that providing superior guest service is our mission and we are sorry that you felt disappointed. We hope that you will consider staying with us again.

Rancho Palos Verdes
Reviewed 17 May 2016

We have stayed here a few times, and it never disappoints. Relaxing, friendly service, spectacular views. You can't go wrong. We had our 2 kids with us, who enjoyed dinner on their own at Nelson's while we attended a school district function. They enjoyed their meals and were also watched over a bit by Lisa the waitress who also works...

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Thank 78trinag
Thousand Oaks
Reviewed 16 May 2016

The property is beautiful, but overpriced. The room's fridge clicked all night and woke me up every few hours. Otherwise the food at conference was also terrible. Not sure if that was from Terranea, but would guess that it was. Not many choices of places to eat, since all had waiting lists on weekends and required reservations.

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Thank 950melodyb
Craig M, Guest Relations Manager at Terranea Resort, responded to this review

Dear guest, Thank you for sharing your review. We are happy to learn that you found the resort beautiful. We are sorry to hear that your experience did not meet your expectations. We are committed to providing superior quality, sustainable and locally sourced culinary offerings in each of our eight dining outlets as well as banquets. We are disappointed that...

Manhattan Beach
Reviewed 16 May 2016

From checking in to a large party dinner service was amazing, a very special weekend. Cabana at poolside, the staff made everyone in our party feel very special. We are already looking forward to our next stay

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Thank jacquelinef583
Charlotte, nc
Reviewed 16 May 2016

Service was mediocre at best, they double booked my room so we were unpacking some stranger opened the door with his key. Because of this my keys were then all disabled, so long walk back to the lobby for both me and the stranger. Then a door that leads to the pool was busted so you could not get in...

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1Thank WiscoBoy
Craig M, Guest Relations Manager at Terranea Resort, responded to this review

Dear WiscoBoy, Thank you for sharing your review feedback. Please accept our apologies for the mistakes you encountered. We are committed to providing exceptional service for each of our guests and we are sorry to learn that your experience did not meet your expectations. We have shared your comments with our management team to further investigate. We hope you will...

El Segundo
Reviewed 16 May 2016

As a local resident, we stayed at Terranea last week because my husband had a conference there. Area is beautiful. Room was nothing special. Requested double beds but didn't get it. We're charged for the room week before we stayed but wasn't supposed to because company paid for room. There was no need for this resort to charge $35 for...

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1Thank G4626RRvincentm
Craig M, Guest Relations Manager at Terranea Resort, responded to this review

Dear Guest, Thank you for sharing your review. We are happy you enjoyed the surrounding area during your stay. We apologize we were not able to accommodate your request for a double bed. Please know we make every effort to cater to guest needs if we are able to. Thank you for your feedback regarding parking fees, we will share...

Palos Verdes Estates
Reviewed 16 May 2016

Outstanding facility, location, amenities and service. Prices are reasonable for the quality received. Lovely location with great views, opportunities for walks of varying distance and challenge. Well trained staff adds to the experience.

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Thank georgepO2011DH
Craig M, Guest Relations Manager at Terranea Resort, responded to this review

Dear George, Thank you very much for sharing your review. We are glad you enjoyed your stay with us and look forward to welcoming you back as our guest.

Chicago
Reviewed 16 May 2016

We stayed 4 nights. The property sits on the cliff overlooking the Pacific Ocean. It is spectacular. The hotel, rooms and grounds are immaculate. The staff is as good as I've ever gotten. Was really, really great.

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Thank jimkN2895GZ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bashi
Bashi
Cuisines: Sushi, Asian, Chinese, Japanese
mar'sel
mar'sel
Cuisines: American
No photo provided
Spa Cafe
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Terranea Resort blends beautifully into an oceanfront promontory on the Palos Verdes Peninsula. Located just 20 miles from Los Angeles International Airport (LAX), the 582-room resort includes guestrooms, suites, bungalows, casitas and villas and a host of world-class amenities with 135,000 square feet of indoor and outdoor meeting and event space. This Earth-friendly, picturesque Mediterranean-style resort offers guests spectacular Farm-to-Terranea dining venues, a world-class spa, four oceanfront pools, and a family-friendly nine-hole par-3 golf course with short-game practice facilities. ... more   less 

Additional Information about Terranea Resort

Address: 100 Terranea Way, Rancho Palos Verdes, CA 90275-1013
Region: United States > California > Rancho Palos Verdes
Price Range: $657 - $964 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Terranea Resort 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Terranea Hotel Rancho Palos Verdes
Terranea Resort Rancho Palos Verdes
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Questions & Answers

Here's what travellers have asked, with answers from Terranea Resort staff and other travellers.
18 questions
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Questions? Get answers from Terranea Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors on Catalina side most desirable”
 of 5 bubbles NormanW941, 17 Jan 2017 | Read review
“I recommend the third floor or higher. Lower rooms 'may' have a blocked view.”
 of 5 bubbles qwikfire, 4 Jan 2017 | Read review
“Casitas!!! Bungalows!! Spa is amazing!”
  • One bedroom Casita - living room!
  • View from Casita! Stunning. Unobstructed ocean view, with walking trail below and a ton of wildl
 of 5 bubbles 789alisona, 4 Jan 2017 | Read review
“View to ocean best”
 of 5 bubbles DrRonaldT, 4 Jan 2017 | Read review
“the villas, casitas etc are good if you have kids as they have multiple bedrooms”
  • our room
  • sunsets from the terrace of our room were spectacular
 of 5 bubbles Shobha4, 28 Dec 2016 | Read review
5 of 5
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