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Hilton Garden Inn Redding

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588 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Redding
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Showing 582: English reviews
Reviewed 6 December 2015

I use this hotel for business trips 1-2 times a month. Rooms are consistently clean and comfortable. The free internet access is slow and awkward to access. Avoid the first floor if you want a quiet space. The front desk staff are friendly. Parking is free. Room rates vary often... It's a little pricey, but worth the $$ for a...

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Helpful?
Thank Peggysue T
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Well we are hoping with all of this rain coming our way our river will fill up again. It is always nice to hear from one of our regulars that we are doing a great job. The river view rooms are getting a bit few and far between as our trees are going as well. But the view is still...

Buffalo Grove, United States
Reviewed 5 December 2015

I had to go on a business trip for a day here. My two issues was the fact that when I was in my room in the first floor, it sounded like someone was running around the hallway doing laps. It was incredibly irritating, I am not sure if it was other guests or if it was the staff but...

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Helpful?
Thank Thomas L
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Thank you for taking the time to give us your feedback. We are always willing to move a guest if there are issues to make things right. I am very sorry you had a problem and no one was willing to help. In the future please do not hesitate to let us know while you are here on property so...

New York City, New York
Reviewed 2 December 2015

Sheets were clean. Nice bathroom. Nice view. Friendly service. No free breakfast. Coffee available in the morning and cookies in the afternoon. Free parking. Close to walks along the river, which is very handy.

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Helpful?
Thank Ann S
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

We are very close to walking trails you are right!!! You are right our breakfast is not free and we are bound by Hilton standards, however we do have a bed and breakfast rate that allows for the breakfast at $5.00 over the rack rate for up to 2 people. I am sorry for the issues you did encounter during...

Reviewed 30 November 2015

I found the staff and hotel very accommodating but the comfort and quality of the bed was at a 1 star hotel level. Half the bed was elevated and very firm while the other half was soft, lumpy and sagged to the center. Recommendation would be to check bed quality before accepting the room.

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Helpful?
1Thank Brian A
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Thank you for your feedback. As I write this my Operations Manager is in process of ordering all new mattresses for the entire hotel. It has been a long time coming and we agree we were in need. Thank you again for taking the time to give us your feedback. I hope when passing through again you will give us...

California
Reviewed 29 November 2015 via mobile

My family and I checked in at the Garden Inn after a long day's drive. Our room was clean and furnishings wear updated and contemporary. It had a nice river view, which reminded us of an Andrew Wyeth painting. The front desk staff, Jennifer, who received us was very friendly. It would have been a lovely icing on the cake...

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Helpful?
1Thank K B
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Thank you for your kind words about Jennifer. We will be letting her know she did a great job. We would also like to offer our breakfast for free, but being tied by Hilton standards we cannot. There are hotels within our family that do and it may be a matter of time before all of the hotels in the...

Los Angeles, California, United States
Reviewed 28 November 2015

Given a room with no heat or hot water. Moved to a room next to the elevators with no heat and internet not working until morning. Not given the suite I booked. Given wrong advice on how to adjust the heat ("Turn it up to 80 and wait for it to kick in.") Hard mattress, no hypo-allergenic pillows. Very nice...

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Helpful?
Thank Veronica P
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your stay. I apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. We do offer hypoallergenic pillows when we are asked and have no issues bringing them to you....

Portland, Oregon USA
Reviewed 28 November 2015

the staff in the restaurant was extremely helpful, friendly! She made it clear she would do whatever to make sure we were happy. I rarely answer these surveys but because of her service I felt it necessary. Because of the overall friendliness we will use this facility again.

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Helpful?
Thank Denyce M
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Well I am not sure which of my staff made you so happy but we are very thankful. We will post the comments and hope they come forward so we can give them the acknowledgment they deserve. Looking forward to any of your future stays, Happy Holidays.

Reviewed 26 November 2015

Although it is on the south side of town, this is the nicest hotel in Redding in my experience. Clean, friendly, convenient, easy parking, close to the freeway, and nice restaurant and bar. There were no problems at all other than a loud wedding party who closed down their party by 11 PM.

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Helpful?
Thank Don C
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Thank you for staying with us. We don't always have such large parties going on and I am sorry they disturbed your stay. We look forward to your next.

Glendale, United States
Reviewed 25 November 2015

While traveling to visit family in Oregon for Thanksgiving, we ventured up the coast and stayed in the Hilton Garden hotel in Redding, Ca. On our arrival, we were greeted by wild turkey. The hotel placed us on the top floor with a beautiful view of the fall colored trees. The in-house restaurant served very tasty food. The hotel was...

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Helpful?
Thank Maureen B
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

So happy to hear you got the chance to see the turkey family. They have a way of hiding during the thanksgiving holiday like the just know. We also have a family of deer out in the back meadow as well. Hoping to see you again soon. Happy Holidays.

San Francisco
Reviewed 22 November 2015

It is a nice clean, quiet hotel and centrally located for our purposes. I was a little surprised by the nightly rates. They seemed high. Maybe there was a lot going on that weekend. Nice hotel and staff.

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Helpful?
Thank Donna H
Redding_HGI, General Manager at Hilton Garden Inn Redding, responded to this review

Thank you for your review. Our prices are higher during the week when we fill up for business travel. We are usually full Wednesday through Friday, we try and stay competitive with our sister hotels in town. I am happy to hear our staff was welcoming and look forward to having you stay with u again. Happy holidays and happy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn hotel overlooks the Sacramento River in Redding, CA. Our hotel provides complimentary WiFi, as well as complimentary airport shuttle services to and from the Redding Airport. Enjoy suites overlooking beautiful mountains, as well as other amenities that include: microwaves and refrigerators in every room, our on-site restaurant (bar/lounge), 24-Hour Pavilion Pantry, fitness room, outdoor pool (and whirlpool spa), meeting, 24-hour complimentary business center, meeting and event space, a multi-lingual staff and free parking. ... more   less 

Additional Information about Hilton Garden Inn Redding

Address: 5050 Bechelli Ln, Redding, CA 96002-3539
Region: United States > California > Redding
Price Range: $158 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Redding 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hilton Garden Inn Redding Hotel Redding
Redding Hilton Garden Inn
Hilton Redding
Hotel Style:
#4 Romantic Hotel in Redding
#6 Business Hotel in Redding
#7 Family Hotel in Redding
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Redding staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn Redding staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room overlooking the park and river”
 of 5 bubbles 925lynnec, 27 Nov 2016 | Read review
“I like high floor near the elevator.”
 of 5 bubbles VictoryVisionTim, 1 Nov 2016 | Read review
“Higher rooms have better views of river”
 of 5 bubbles 234Jerry, 9 Oct 2016 | Read review
“Rooms on the top floor may offer some views.”
 of 5 bubbles DanielBeryl, 31 Aug 2016 | Read review
“Higher floors and room facing the river are preferable.”
 of 5 bubbles bijana_12, 10 Aug 2016 | Read review
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