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Courtyard Redwood City

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Traveller (9)
Room & Suite (34)
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Overview
  • Excellent21%
  • Very good28%
  • Average24%
  • Poor9%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Redwood City
Special Offer: Member Rates
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Offers from Courtyard Redwood City
Special Offer: Member Rates
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Reviews (33)
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All reviewspool and gymnice business hotelcovered parkingparking feefitness centergood sizefree wifilyftfreewayrwccouchgaragecleanliness
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1 - 5 of 32 reviews
Reviewed 1 week ago

Pros: 1) Fitted sheets - very important! 2) Great front desk staff 3) Beds very comfortable CONS: 1) KABANG! KABANG! The doors from the hallway are guaranteed to wake you up. How can this be? The hotel was built in 2017?? The city councils MUST...More

Thank mark g
Response from Rodger H, Manager at Courtyard Redwood CityResponded 1 week ago

Thank You for staying with us and sharing your feedback. I apologize for the inconveniences you experienced during your stay. If you choose to stay with us again please let the front desk know of any issues as we would be happy to resolve while...More

Reviewed 2 April 2018

This is a very new property and it shows. It has an very positive and friendly staff as well as the bistro-stye dining that the Courtyard brand has developed over recent years. Very easy access to the highway yet surprisingly quiet. Like all hotels in...More

1  Thank Jersey_Gourmet
Response from Rodger H, Manager at Courtyard Redwood CityResponded 1 week ago

Thank you for staying with us, rating us on Trip Advisor and your kind words regarding our hotel.

Reviewed 25 February 2018

Got a room with a view of the roof. Noisy A/C equipment. Cheap but OK furniture. Biggest issue was finding a used shower cap in the bathroom, and then completely dismal housekeeping the next day ( replaced towels but did not make bed or wipe...More

Thank rialto11
Response from Arturo S, General Manager at Courtyard Redwood CityResponded 2 March 2018

Rialto11, Thank you for taking the time to submit a review. I'm sorry to hear your stay was not to your satisfaction and understand your frustration with the view and a noisy air conditioner. Should you find yourself in the area again, please feel free...More

Reviewed 21 February 2018

When we checked in, Front Desk associate was not very welcoming. Lobby looks busy, guests watching TV and socializing. This is a new hotel and I was expecting that all furnitures and other furnishings are in. Its very noisy since its next to the freeway....More

Thank Jimmy N
Response from Arturo S, General Manager at Courtyard Redwood CityResponded 22 February 2018

Jimmy, I'm sorry you did not enjoy your experience. Though we have no control over our physical location (places not being walkable, and along Highway 101), we can definitely address the other areas of opportunity, especially service. Thank you for bringing this to my attention....More

Reviewed 22 January 2018

This is not our first visit to this Courtyard. What I noticed this time was that more little perks and acknowledgements have been eliminated for elite. Recognition was not expressed and no water, chocolates and perhaps a thank you for bring an elite member. The...More

Thank pb1610
Response from Arturo S, General Manager at Courtyard Redwood CityResponded 24 January 2018

pb1610, you have my sincerest apologies for the issues you experienced during your current stay. Unfortunately, complimentary water is no longer a brand standard for acknowledging elite members and we do our very best to maintain consistency in the Courtyard brand. That being said, I'm...More

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About
Amenities
Top amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Meeting Rooms
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$135 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$135 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (9)
Room & Suite (34)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Posting guidelines
Room Tips
"Good for business travelers"
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"stay away from the highway!"
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"Ask for a room facing away from the freeway and on the top floor"
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"If the traffic annoys you from the highway, ask for an interior room."
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