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Pullman San Francisco Bay

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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman San Francisco Bay
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Showing 1,107: English reviews
central valley
Reviewed 20 July 2014

Our family truly loves this hotel! The staff are courteous and prompt and the rooms are elegant and spacious. Stay on the weekends for discount rates. Make sure to sample the goods from the bakery on site....yummy!

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Helpful?
Thank sharkygal
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Short Hills, New Jersey
Reviewed 20 July 2014 via mobile

Hotel staff was attentive, when I requested another room due to workmen on exterior scaffold outside my window they took care of it immediately. Nice bed and modern bathroom, best plastic tile insert I have ever seen. Great service neat little coffee shop.

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Helpful?
Thank Rick L
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Bullhead City, Arizona
Reviewed 10 July 2014

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Helpful?
1Thank Olivia M
John H, General Manager at Pullman San Francisco Bay, responded to this review

Los Angeles, California
Reviewed 10 July 2014

I had an excellent stay here, I forgot a few toilette items like deodorant and tooth paste, the receptionist was very nice and she gave me some toothpaste, I then headed to their really cute little market where they sell all kinds of salads, drinks, coffees, juices, gifts, and also items such as deodorant in case you forgot them. Had...

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Helpful?
Thank Mariana A
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear Marina, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Toronto
Reviewed 9 July 2014

Planned a vacation to visit San Francisco and surrounding areas and since we were only going to be downtown SF for a couple days picked this hotel to save some $ and this hotel had a pool too. Check in was quick and easy. During check in my daughter mentioned to me she was thirsty, and immediately the lady helping...

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Helpful?
Thank patrick09
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Taipei, Taiwan
Reviewed 8 July 2014

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Helpful?
1Thank HYL81
John H, General Manager at Pullman San Francisco Bay, responded to this review

Reviewed 7 July 2014 via mobile

Great stay- it was for business No problems! Not coffee shop The gym was small but very nice - all options for cardio and weights Food was excellent - I ate there twice . Once the bar area and other on dining area Will return for business again

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Helpful?
Thank Dawnbrady
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Dubai, United Arab Emirates
Reviewed 6 July 2014

The hotel is situated about 20 minutes south of the San Francisco Airport. It's an ideal hotel if your business is around Redwood and Palo Alto. There is an hourly shuttle service to the airport and a few times daily the hotel can drop you off anywhere in 5-mile radius. Views from the hotel are good as it looks out...

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Helpful?
1Thank Rene S
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Toronto, Ontario
Reviewed 6 July 2014

We arrived late on the day of check in. The next morning, we asked to change rooms, as our room smelled of smoke (even though we had a non smoking room). The front desk was able to accommodate our request within an hour, and that was appreciated. The fridge and the free Wi fi (a bit slow, but workable) in...

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Helpful?
Thank Padparadscha
John H, General Manager at Pullman San Francisco Bay, responded to this review

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Phoenix, Arizona
Reviewed 5 July 2014

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Helpful?
1Thank M L
John H, General Manager at Pullman San Francisco Bay, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Pullman San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 

Additional Information about Pullman San Francisco Bay

Address: 223 Twin Dolphin Dr, Redwood City, CA 94065-1414 (Formerly Sofitel San Francisco Bay)
Region: United States > California > Redwood City
Price Range: $176 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman San Francisco Bay 4*
Number of rooms: 421
Reservation Options:
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Pullman San Francisco Bay staff and other travellers.
15 questions
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over a year ago
22 days ago
Rouleau
11 months ago

See all questions (15)

Questions? Get answers from Pullman San Francisco Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a complimentary upgrade.”
 of 5 bubbles J209GKjohnr, 22 Nov 2016 | Read review
“Ask for a room with clean carpet and furniture.”
 of 5 bubbles teshatrb, 1 Nov 2016 | Read review
“9th Floor was pretty quiet and I liked the view up there.”
 of 5 bubbles AdkHiker79, 19 Oct 2016 | Read review
“Higher floors and rooms on the East side have better views.”
 of 5 bubbles StumpinCA, 17 Oct 2016 | Read review
“Room 511 is quiet and clean, but a little stuffy.”
 of 5 bubbles saritaT33, 17 Oct 2016 | Read review
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