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Holiday Inn Express

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183 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Oakhurst, California
Reviewed 31 May 2014

This is the first time I've stayed at this hotel and there was a lot of construction activity going on. It was because they were hard at work remodeling the hotel. I was pleasantly surprised when I entered my newly remodeled room. It is great and very modern and comfortable. The bar area in the room has a work area,...

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Helpful?
Thank JulieLynn F
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Thank you JulieLyn F for your feedback about our hotel. We hope you can join us again soon!

Reno, Nevada
Reviewed 13 May 2014

This is a decent hotel. Last time we stayed here the room was clean and everything worked. This time there were signs of rust on the door frame in the bathroom and hair in the ceiling of the tub/shower. Whatever that means. We wanted to go exercise, however, there are only 3 machines there...a treadmill, a nordic and a bike......

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Helpful?
Thank 4service
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear 4service, Thank you for writing a detailed review about our hotel. We continually strive to be the best in our industry. However, it seems that we failed to do so during your stay since you mentioned details about your room condition, and that some of our amenities were not available that time. I apologize for any inconvenience you may...

Maine
Reviewed 27 April 2014

I have stayed in several Holiday Inn Expresses and I've always had pleasant and comfortable visits. The Holiday Inn Redwood City seems to be the exception to the high standards maintained by the chain. I booked a three-person room through a booking agent and the hotel staff offered a king sized bed. First, the gentleman claimed that there were no...

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Helpful?
Thank wfassett
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear wfassett, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you...

Baton Rouge, Louisiana
Reviewed 21 April 2014

Stayed for 2 weeks for work and will be staying again soon. Beds were comfy and breakfast was good. Nancy in the breakfast area made my mornings. Rooms were freshly renovated and very modern and clean.

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Helpful?
Thank mikhetosk
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Thank you Mikhetosk for your stay with us at the Holiday INn Express-Redwood City. We hope to welcome you back again soon!

Makawao, Hawaii
Reviewed 24 March 2014

I stayed here with my family and it was a great place to stay. Staff was very nice it was convienently located and VERY CLEAN. The bed was so comfortable, i never sleep good in hotels because the beds are horrible but this was the exception. I would reccomend this hotel to anyone. The breakfast included with the stay was...

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Helpful?
1Thank Dennis V
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Dennis, Thank you for taking the time to review our hotel. We genuinely appreciate your honesty in our time of renovation. I will be sure to share your words with our Housekeeping and Breakfast staff. I hope to see you and your family again soon. Mahalo!

philadelphia suburbs
Reviewed 21 March 2014

Flying from the east coast on an overnight flight with final destination being Ventana in Big Sur, we wanted a place to crash after arriving at SFO. We booked this hotel online based on a careful weighing of location, free parking, decor, and reviews. As we pulled into the hotel parking garage we noticed a man rando milling about-which is...

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1Thank carrieandchris
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Chrisandcarrie S., Thank you so much for sharing your experience from your recent stay at the Holiday Inn Express-Redwood City. It is wonderful to hear that we can make each one of your stays memorable. We are honored to have been your choice hotel when traveling to the San Francisco Bay Area. I will be sure to share your...

Montevideo, Uruguay
Reviewed 13 March 2014

I’ve stayed in several HI Express hotels and this is below the average level. Breakfast is just fine, a small room with few tables and few options to select (less than the typical HI Express breakfast). The room is standard with a good bed, but the AC was very noisy so I had to turn it off at night. The...

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Helpful?
Thank ooliveira1
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hello Ooliveira1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. We hope to see you again soon and and hope that next time you can stop by the front desk for a quick chat about...

Newmarket, United Kingdom
Reviewed 15 February 2014

The hotel is undergoing remodelling, and you know it - but it's pretty good even so. The thing that makes it so though is the people. Hotels in Peninsula cities sometimes struggle with this, but not here. Everyone is warm and cheerful - particularly the lovely lady in charge of the breakfast room - I'm sure the management know this,...

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Helpful?
2Thank Alastair F
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi Alastair, Thank you so much for your kind words about our staff and hotel! We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your comments are highly valuable and will assist us in our continuous efforts to maintain the service level we aim for. Thank you for understanding about our appearance as...

Tel-Aviv
Reviewed 11 February 2014

This hotel was just OK. Not more, but also not less. Room size is decent, and the room was very clean (important!). There were enough towels in the bathroom, and I could see the touch of housekeeping every day. There is no safe in the room – not good. However, breakfast was poor, with no fresh fruits but oranges (7...

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Helpful?
Thank LilaloTLV
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear LilaloTLV, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you...

Corpus Christi, Texas, United States
Reviewed 3 January 2014

This is a great place to stay. From housekeepers to breakfast providers to front office officials, the staff is efficient and friendly. The location is easily accessible as well. I have stayed many times and always anticipate returning.

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Helpful?
Thank 938Mary
HIXStanford, Front Office Manager at Holiday Inn Express, responded to this review

Hi 938Mary, Thank you so much for your kind words about our hotel and esp our staff! We are honored to be your choice hotel when visiting the Redwood City area. We hope you had a wonderful New Years and hope to see you again soon!!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Redwood City/Menlo Park, California! We are located on the south side of Redwood City on El Camino Real (CA 82), within minutes of the quaint town of Atherton, Menlo Park, and the Stanford University. Our accommodations are perfect for business and leisure travelers, equipped with complimentary high-speed Internet access, two line telephones with voice mail, coffee maker, microwave and refrigerator, hairdryer, lighted make-up mirrors, iron and board. We also feature televisions equipped with 70 channels, HBO, DVD/VCR players. All king rooms come with a sofa sleeper. At the end of the day, enjoy an invigorating workout in our fitness center and relax in our Jacuzzi, sauna and steam room. In the morning you will wake up to an inviting Express Start complimentary hot breakfast at the breakfast bar, featuring our famous cinnamon rolls and SMART Roast Coffee. Our friendly staff is ready to welcome you and make you feel right at home. Discover all that downtown Redwood City, Menlo Park, Atherton and Palo Alto have to offer at the convenient, comfortable Holiday Inn Express Redwood City. We are close to the Stanford University and Hospital, Kaiser Permanente Hospital and the Sequoia Hospital. We are strategically accessible to the Silicon Valley. We are also close to the corporate offices/buildings of Hewlett Packard, Yahoo, Microsoft, OmniCell, Google, Verisign, Synopsis, Verisign, NASA. ... more   less 

Additional Information about Holiday Inn Express

Address: 1836 El Camino Real, Redwood City, CA 94063-2111 (Formerly Executive Inn)
Region: United States > California > Redwood City
Price Range: $200 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Redwood City
Holiday Inn Redwood City
Redwood City Holiday Inn
Hotel Style:
#3 Business Hotel in Redwood City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator for quietness, but close to ice machine”
 of 5 bubbles baltowolvie, 6 Nov 2016 | Read review
“Rooms on the south side face onto the parking lot of the adjacent fast-food restaurant, so there's noise from the drive-up window.”
 of 5 bubbles Buzzhombre, 17 Oct 2016 | Read review
“We asked for rooms away from the elevator and had rooms at the end of the hall with a view of a fountain.”
 of 5 bubbles StacyBayVillage_OH, 31 Aug 2016 | Read review
“Can't go wrong with any of the rooms”
 of 5 bubbles PasoRoblesKelley, 20 Aug 2016 | Read review
“We like our location in the back on the 34d floor.”
 of 5 bubbles joycew650, 20 Apr 2016 | Read review
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