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Holiday Inn Express Rocklin - Galleria Area, an IHG hotel

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6830 Five Star Blvd, Rocklin, CA 95677-2660
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (31)
Room & Suite (41)
Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Rocklin - Galleria Area, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 6 hotels in Rocklin
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Rocklin hotel. The Holiday Inn Express Rocklin hotel offers a superb location close to casino excitement, championship golf, award winning wineries and world class dining. From arts and culture to blissful spas, the area offers memorable experiences and activities for all interests. There is no shortage of things to do in Rocklin. Just a few blocks from the Holiday Inn Express Rocklin hotel find tantalizing menus at Cheesecake Factory, P.F. Changs, Il Fornaio, Ruths Chris, and Buca Di Beppo just to name a few. And for your shopping needs you will find everything you need and want at the Westfield Galleria Mall! When in Rocklin, CA, do not miss out on the undiscovered Placer County Wine Trail. Visit the Joss House Museum Sunsplash and Golfland and, if you are feeling lucky Thundervalley Casino is a must!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Convenience store
Newspaper
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
96Reviews2Q+A23Room tips
Traveller rating
  • 22
  • 37
  • 9
  • 11
  • 17
Time of year
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Popular mentions
Cheryl E wrote a review Oct 2021
1 contribution
I booked a King room on 9/20/21. Received confirmation emails on 9/20/21 & 9/21/21. Received an email to check-in digitally to my room the day prior to my stay. I arrived at the hotel at 7 pm on 9/24/21 only to be told they canceled my reservation claiming my credit card did not work when they tried to run it a week earlier for a deposit. This did not make any sense since a deposit was not required, I had only booked my room 5 days in advance, I did not receive any emails indicating my credit card was not accepted, and I knew my credit card was working just fine. The front desk staff did not offer an apology and did not have any explanation as to why I did not receive any notification that the reservation had been canceled. They were awkward & uncomfortable during the entire exchange and it felt like they were hiding something. They offered to book me into one of their remaining rooms, a queen/double ( a lesser room than my reservation) for $50 higher than my reserved rate. I asked them to match the rate in my reservation and they would not. I could not believe how poorly I was being treated as a longtime HI rewards member. We left and went 2 miles up the road and booked a King bed for a lesser rate at a new Springhill Suites where my credit card worked just fine. I cannot trust HI to not strand me far away from home.
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Date of stay: September 2021
Service
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Sirbennie wrote a review Sep 2021
Redding, California204 contributions60 helpful votes
Nope. Booked a long time ago and canceled and booked Holiday in Roseville. Stayed about a year ago and not friendly. Very cranky. As you can see by my old review. However my friend booked this without reading reviews. A very unfriendly staff. Just read reviews. So canceled and thankfully got into Roseville Holiday. Smart up Holiday. This location is giving you a bad look .
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: Don’t stay here . Roseville is just down the road
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Work L wrote a review Aug 2021
1 contribution
Had a group of rooms at this location due to being evacuated due to a fire Tami the GM has no people skills very rude even after I explained why I was in the hall and not blocking any fire exits. Then she said I lied about my name and I didn’t because My middle name is what I go my not my first name. After removing the chair from the hallway I was standing and she threatened to call the police on me. What type of hotel wouldn’t want you watching out for there other guest, when you have a group of people. I have worked in hotels for years and that would of been a great idea if other groups would of done what I was doing. I would never recommend this place to anyone just because of the GM attitude and lack of people skills. ( side note I wasn’t bothering anyone where I was sitting because it was by the rooms we had rented. Oh and even after she said I lied about my name and I wasn’t registered to any of rooms and having a stack of keys in my hands). Do not come here if you want to be treated like a human being.
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Date of stay: August 2021Trip type: Travelled on business
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Harpreet K wrote a review Jul 2021
1 contribution
I got kicked out of this hotel for not being aware of a policy they claimed to have told me. Also, I never received my refund after numerous attempts of trying to work with this hotel. They are rude, disrespectful, and do not care for your well being. My husband and I got kicked out in the middle of the night without any warnings and they said I was not liable to any warning! Wth?! That’s the first time I ever heard that and I’ve stayed at numerous hotels before. Also, all we asked for may times was our refund because we were unaware of the policy and instead they called the cops on us?! The cops even said for the hotel to give me my refund but they refused. Please do not stay here, will be a big mistake on your part.
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Date of stay: June 2021Trip type: Travelled as a couple
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Robert K wrote a review May 2021
1 contribution
the worst reception I have ever had at a hotel. The manager was the rudest person I have ever met. I have traveled the world and never had a hospitality professional be so abrupt and condescending. She was so rude I left without checking in. My advice is go elsewhere
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Date of stay: March 2021
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: never had a chance to check in because I left due to the rude manager
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Response from IHG Service, Owner at Holiday Inn Express Rocklin - Galleria Area, an IHG hotel
Responded 4 Jun 2021
Hi robertkY1899CT, Thank you for your comments concerning your experience at our property. I am sorry for the disappointing experience you encountered with the level of customer service delivered. We strive to provide an environment of comfort and value to all of our guests. We’d love to share your comments with the relevant department for review. I trust that service improvement will be kept in mind. I also sent you a private message to ask for more information about your stay. I look forward to your response. Warmest regards, Zel N. Case Manager IHGService
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PRICE RANGE
US$94 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites rocklin, rocklin comfort suites
FORMERLY KNOWN AS
Inn at Roseville Galleria
LOCATION
United StatesCaliforniaPlacer CountyRocklin
NUMBER OF ROOMS
70
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Frequently Asked Questions about Holiday Inn Express Rocklin - Galleria Area, an IHG hotel
Which popular attractions are close to Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Nearby attractions include Westfield Galleria at Roseville (0.8 km), Beat The Room (0.1 km), and The Art Bistro (0.2 km).
What are some of the property amenities at Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Conveniently located restaurants include Four Sisters Cafe, The Cheesecake Factory, and Il Fornaio.
Are there opportunities to exercise at Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn Express Rocklin - Galleria Area, an IHG hotel?
Many travellers enjoy visiting Folsom Dam (11.3 km).
Is Holiday Inn Express Rocklin - Galleria Area, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.