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BEST WESTERN Inn

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619 Reviews from our TripAdvisor Community

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Showing 607: English reviews
san jose, United States
Reviewed 3 weeks ago

so i was doing a last minute booking which was very difficult in the napa area due to couples going there and the gratin resort casino being near by. i finally got a hold of someone with an open room. best western. they told me yes we have a one bed room i said perfect what does the room include...

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Helpful?
1Thank juil0c
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear juil0c, Thank you for your review, your feedback and your comments regarding your stay. Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Please feel free to contact us if this situation has not been resolved to your satisfaction. I am very sorry for...

Redding, California
Reviewed 3 weeks ago

We have stayed at this location many times over several years. It is very quiet, clean and has a very good continental breakfast. The hostess has been here also for many years and does a very good job.

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Helpful?
Thank vaust2003
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear vaust2003, Thank you for letting us know how impressed you with BEST WESTERN Inn hotel! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. Your five star review is greatly appreciated! We...

Lake Oswego, Oregon
Reviewed 3 weeks ago via mobile

Last minute reservation and very disappointed in the property. When we got out of the car it smelled like horse poop, later we realized it was because there were sewer grates around. Very noisy location near the highway.

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Helpful?
1Thank greatfultravelr
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear greatfultravelr, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Eureka, CA, United States
Reviewed 4 weeks ago

People who disrupt your night's stay by creating noise and in and out behavior for their late night activity, down grades this motel. Front desk did not have the activity stopped. I had to request a refund.

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Helpful?
1Thank Ernest F
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear Ernest F, Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise,...

San Diego
Reviewed 4 weeks ago

This is one of the more reasonably priced motels within a 20 minute drive to Marin County, as well as a good starting point for any trip to the Northern part of California. It is relatively quiet and comfortable. Lacks an elevator to 2nd floor, and anyone rolling a suitcase or janitorial cart is going to wake you up because...

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Helpful?
Thank 2travelight
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear 2travelight, Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We are also very happy that you found our location...

San Francisco
Reviewed 4 weeks ago

The format is more of a motel which can be quite noisy with guests going to and from their car and it located off a busy street. You can depend on this hotel for cleanliness and amenities you expect from a Best Western. Probably good for business more than leisure. Very pet friendly and flexible. Room 165 is a corner...

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Helpful?
Thank SFOBEYOND
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear SFOBEYOND, Thank you so much for your kind comments and review regarding your most recent stay with us. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. On behalf of our entire staff, we thank...

Reviewed 31 October 2016

Was not impressed with the quality of this hotel for the price I paid for it. The walkway felt like it was leaning. There was no elevator to the second floor. When you have knee problems, it makes it difficult to go up and down the stairs.

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Helpful?
Thank jameskL4158PK
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Thank you for sharing this heartfelt review of our hospitality and review regarding our high standards of cleanliness. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to...

Lakeport, United States
Reviewed 30 October 2016

Very nice. Check-in/check-out was fast, professional and courteous. The facility itself is quite nice and the room I had was ideal - super clean as always with Best Western, and nicely appointed. Refrig, microwave and coffee-maker as always. I use Best Western exclusively - the quality and value is always there.

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Helpful?
Thank Gerald D
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Dear y Gerald D, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We are excited to share this wonderful review with our hardworking staff,...

Tustin, United States
Reviewed 26 October 2016

This Best Western in Rohnert Park, CA, has increased their prices considerably over what I paid three years ago when I stayed there. I looks to have been remodeled and freshened up. The staff was nice and helpful. For the higher price they could have offered a better Breakfast such as including Bacon or Sausage. Also Fruit other than Bananas...

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Helpful?
Thank Dennis A
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope you'll be truly impressed during your next guest experience at our hotel.

Salt Lake City, Utah
Reviewed 20 October 2016

This is a pretty middle of the road motel, adjacent to a busy and noisy road. But the noise is tolerable. Decent beds. Nice staff. Ok wifi. Nice pool. Average breakfast. There are several restaurants nearby. Rate was fair for a dated location and freeway proximity.

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Helpful?
1Thank K W
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review

Your positive review means a lot to us. I am happy to learn that you enjoyed the value and the amenities of our hotel! It is wonderful to hear of the great impression we made with our amenities and services. Thank you again for taking the time to share this experience.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Inn

Address: 6500 Redwood Dr, Rohnert Park, CA 94928-2336
Region: United States > California > Sonoma County > Rohnert Park
Price Range: $158 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 144
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Also Known As:
Best Western Hotel Rohnert Park
Best Western Rohnert Park
Rohnert Park Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn staff and other travellers.
3 questions
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Medford, Oregon, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor corner was quiet.”
 of 5 bubbles 274summerh, 2 Oct 2016 | Read review
“Ask for a room away from the street/ freeway as the road traffic can be loud”
 of 5 bubbles 528JenniferA528, 9 Aug 2016 | Read review
“Simply don't go there. Pick another hotel”
 of 5 bubbles marcocapelli3, 5 Aug 2016 | Read review
“Ask for a renovated room”
  • King bed room
 of 5 bubbles LawrenceM408, 2 Aug 2016 | Read review
“Request a quite room not facing the freeway. Note no elevators so 1st floor rooms are good if you have lots of luggage.”
 of 5 bubbles JALFAN, 4 Jul 2016 | Read review
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